Operation Executive - Brand Onboarding & Operations Specialist

Operation Executive - Brand Onboarding & Operations Specialist

Job Summary

YOUGotaGift is looking for an experienced and organized Brand Onboarding & Operations

Specialist to support the efficient setup and management of our merchant partners.

With a keen attention to detail, the Specialist will be able to assist in daily activities of the

Partnership Team, including but not limited to managing brand setup trackers,

coordinating go-live activities, and ensuring contractual documentation is managed, to

ensure smooth business operations.

Main Responsibilities

Brand Onboarding & Content Management

• Prepare marketing collateral and manage preview links for new brands.
• Conduct QC and testing, coordinate go-live activities, and upload store locations.
• Update brand content, commission details, integrations, and gift card images.
• Handle Arabic translations and maintain translation trackers.
• Internal Operations & Compliance
• Assist in managing contract renewals and addendums and manage payment term updates.
• Manage the duplication of brands and brand changes (denomination, validity, commission updates).
• Maintain all brand setup, go-live, and legal documentation trackers.

Merchant Operations

• Support in managing relationships with new & existing merchants, which includes updating content, and actioning other requirements from the merchants.
• Tracking and Escalating all required action points for timely resolution.

Requirements

• Bachelor's degree in any field.
• 1 to 2 years of work experience in operations, data analysis, and corporate legal experience.
• Excellent spoken and written English and communication skills.
• Proficiency in MS Excel and PowerPoint.
• High level of attention to detail and time management.

You Can Have :

• A cool, tech-focused environment
• Best devices to work with. Eg: Mac
• Best Medical Insurance
• Competitive salary, Never an issue for the right candidate

Location

Kochi/Kozhikode, Kerala

YOUGotaGift Pvt Ltd is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.