15 Operating Model Jobs

As a Marketing Automation Manager at Accenture, your role will involve driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. You will provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Working closely with clients, you will design, build, and implement initiatives to improve business performance. Your responsibilities will include planning, designing, and executing large-scale marketing automation programs across various channels such as email, SMS, Push, CRM, and web. You will design new campaign strategies based on performance insights, conduct marketing automation vendor assessments, and optimize clients" Campaign/Marketing automation stack. In addition, you will lead discovery and design workshops with clients, follow proven methodologies to enable clients to achieve their unique business objectives, and develop project plans and design documents. You will collaborate with technology solution providers and marketing agencies to deliver the best solutions, possess a strong understanding of marketing processes and technologies, and be proficient in research and analysis. To excel in this role, you should have strong analytical, problem-solving, and communication skills. You must be able to work effectively in a fast-paced, dynamic environment and use insights for campaign and strategy optimization. Additionally, experience with Mar-tech tools such as Adobe Campaign, Adobe Experience Cloud, Marketo, and others will be beneficial. This position offers an opportunity to work on innovative projects, career growth, and leadership exposure. If you are a driven professional with 12-14 years of experience and possess a degree in any field, we encourage you to apply and bring your best skills forward to contribute to our team at Accenture.,

The Lead / Principal Consultant Solution Design in the HRO Practice at Infosys BPM is responsible for developing winning solutions for prospects and clients. The role involves focusing on various aspects such as Operating Model, Innovative Pricing models, Governance, Service Level Agreements, Effort estimation, etc. This function works closely with the Sales organization to acquire new clients globally, with a specific focus on industries like Manufacturing, Retail CPG, Services, Telecom, among others. The key responsibilities include reviewing the current operations of prospects as outlined in RFP documents, developing future processes and Operating models for clients, generating target lists for specific sectors and regions, conducting SWOT and financial analysis, managing databases, tracking status and conversion rates, as well as performing win/loss analysis. Within the realm of Human Resource Outsourcing (HRO), the focus is on providing integrated consulting, technology, and outsourcing solutions that are adaptable to various business needs. By leveraging HR outsourcing, technology, and consulting practices, the aim is to enable robust HR functions for global clients. This involves developing a customized roadmap to achieve business objectives such as enhancing employee experience, ensuring compliance, achieving operational excellence, and improving working capital efficiency. The Consultant / Senior Consultant role within the HRO Practice at Infosys BPM involves partnering with the sales team to develop HRO solutions, leading HRO solutions for client RFXs, creating local, regional, and global solutions, conducting client demos, responding to technical inquiries, drafting SOWs, and identifying responsibilities for HRO solutions. Educational qualifications for this role include a recognized MBA with 9-12 years of relevant experience or a graduation from a top-tier college with 12-15 years of relevant experience. The ideal candidate should have experience in RFP, RFI, and Proposals in the HRO space across Hire to Retire Domain, expertise in BPM HRO Solution Design or Operations space, understanding of current trends and technologies in the HRO space, proficiency in effort estimation, productivity assessment, and RFP response approach, as well as excellent interpersonal and presentation skills. This position requires the ability to work effectively both independently and as part of a cross-functional team while bringing in thought leadership, industry practices, and benchmarks in the HRO space to design innovative solutions.,

Expert in the Operating Model & AJG data governance, SOP’s for Collibra, Collibra Data Catalog KPI, manual stitching of assets in Collibra, Technical skills. Workflow Design & Stakeholder Management, Hands on exp in Data Governance & Collibra. Required Candidate profile Implementation, configuration, and maintenance of the Collibra Data Governance Platform Stewards, data owners, stakeholders, data governance, quality & integration principles Collibra Ranger Certified

As an experienced professional with 15-22 years of relevant experience, you will be responsible for leading cloud-led business transformation engagements. Your role will involve providing cloud delivery, advisory, and solutioning services to support the adoption of cloud technologies. You should have a solid understanding of Industry processes, Mergers and divestitures, operating model post cloud adoption, data structures, data availability assessment, and AI enablement. To be successful in this role, you must possess cloud certification or advanced cloud certification. Your previous experience in cloud delivery and advisory services will be crucial in driving successful cloud-led business transformations. Additionally, having a strong business acumen and the ability to understand industry processes will be essential for addressing the challenges of cloud adoption and transformation. If you are looking for a challenging opportunity to leverage your cloud expertise and drive impactful business transformations, this role is ideal for you. Join our team and be a key player in shaping the future of cloud technology in the industry.,

The Senior Manager in Marketing Automation B2C (Braze) role at Accenture involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. As a consulting professional, you will provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with clients to design, build, and implement initiatives that improve business performance. Your responsibilities include conducting assessments on marketing campaigns across various channels like email, social media, web, SEO/SEM, BTL, and display advertising. You will provide recommendations on optimizing campaigns, develop new campaign strategies based on insights, gather business requirements, design processes, and implement marketing and advertising solutions/tools. Additionally, you will assess vendors and clients" MarTech/AdTech capabilities, optimize MarTech/AdTech stack, identify technology solution providers, and manage a team of digital marketing specialists. You will drive business development efforts, provide thought leadership in the digital marketing platform space, and collaborate with technology solution providers and marketing agencies to deliver the best solutions for clients. To excel in this role, you should have a strong understanding of marketing processes, operating models, advertising technologies, and integrations with other technologies. You should possess excellent research and analysis skills, be proficient in identifying new opportunities, have the ability to establish effective working relationships, budget projects for clients, and lead teams independently. The ideal candidate should have experience working with middle to senior management levels, possess strong project management skills, adapt well to a fast-paced environment, and be willing to learn and understand new tools and solutions. Additionally, you should contribute to offering development by identifying growth areas related to specific skills, platforms, and assets that enhance the offering. Professional and technical skills required for this role include relevant domain experience, strong analytical and problem-solving skills, and the ability to thrive in a dynamic environment. This position offers opportunities to work on innovative projects, career growth, and leadership exposure. If you have 14 to 16 years of experience and a minimum of 15 years of education, we encourage you to bring your best skills forward and join our team at Accenture.,

As a Change Management Senior Manager at Accenture, you will have the opportunity to work in the Talent & Organization practice and play a crucial role in helping clients navigate through various challenges, especially in the current global landscape. Your primary focus areas will include Learning Design and Development, Change Management, and HR Transformation. With 12-15 years of experience, you will be based in one of the multiple locations across India - Gurugram, Bangalore, Mumbai, Pune, Hyderabad, or Chennai. In this role, your responsibilities will revolve around developing and implementing Change Management strategies to support business transformation programs. You will be involved in executing end-to-end change management initiatives for various programs such as S/4 HANA, Salesforce, Oracle, M&A, Operating model, and Shared Services implementations. Additionally, you will engage in sales and business development activities to drive growth, leverage social and digital technologies for effective communication, assist clients in enhancing their change capabilities, and contribute to practice-building efforts. Your profile should ideally include an MBA or Masters degree, along with extensive experience in driving change management-related programs. It is essential to have expertise in change enablement strategy, organization design, digital communication, and engagement. Experience in driving behavior change and culture change, particularly in cloud-based systems implementations, will be advantageous. Strong client-facing skills, sales origination capabilities, and the ability to work with diverse stakeholders in a global environment are key requirements for this role. Accenture offers a supportive environment focused on training, coaching, and continuous learning to help you progress in your career. You will have the opportunity to work on transformative projects with top-tier clients, collaborate with industry experts, and enhance your skills through personalized training modules. As a Change Management Senior Manager, you will be part of a dynamic, international team, driving large-scale transformational change and contributing to thought leadership initiatives. Join Accenture and be part of a global professional services company that is committed to driving innovation and creating sustainable value for its stakeholders. With a culture that promotes equality, collaboration, and responsible business practices, Accenture offers a platform for you to grow professionally and make a real impact in the world. If you are a natural leader, team player, determined professional, digitally savvy, and a strong communicator with a passion for driving change, Accenture is the place for you to thrive and shape the future of business and technology.,

As a Change Management Senior Manager in Accenture's Talent & Organization practice, you will play a crucial role in helping clients navigate through various industries by providing expertise in Learning Design and Development, Change Management, and HR Transformation. Your primary responsibilities will include developing innovative learning strategies, managing organizational change, and facilitating smooth transitions to create the workforce of the future. Your day-to-day tasks will involve understanding stakeholders" challenges and expectations to define Change Management strategies that support business transformation programs. You will be responsible for executing end-to-end change management programs for a wide range of initiatives, such as S/4 HANA, Salesforce, Oracle, M&A, and Shared Services implementations. Additionally, you will engage in sales and business development activities to drive growth, leverage social and digital technologies for effective change management and communications, and assist clients in enhancing their change capabilities to become more agile businesses. To excel in this role, you are required to have an MBA/Masters degree with 12 to 15 years of experience in driving change management-related programs. You should possess strong client-facing skills, the ability to drive behavior change and culture transformation, and experience in implementing cloud-based systems like Office 365, SAP S4 HANA, and SFDC. Your role will also involve contributing to practice-building efforts, collaborating with a diverse international team, and mentoring junior team members. At Accenture, you will enjoy a transparent career path, comprehensive training, and access to cutting-edge tools and technologies. You will have the opportunity to work on transformative projects with top clients, collaborate with industry experts, and develop your skills in a culture committed to equality and innovation. If you are a natural leader, team player, determined problem-solver, and digitally savvy individual willing to travel and work in a global environment, we invite you to be a part of our dynamic team at Accenture. Join us to be a part of a global professional services company dedicated to helping clients improve their performance and create sustainable value for their stakeholders.Visit www.accenture.com to learn more about our organization and the rewarding career opportunities we offer. At Accenture Strategy & Consulting, we shape the future for our clients by combining business insight with technological expertise. Our focus on digital disruption, competitiveness, and the workforce of the future enables us to provide innovative solutions that drive growth in a digital world. Come and join us to make a difference and be a part of a team that values ideas, ingenuity, and passion for positive change.,

Job Summary: Drive sales pipeline and independently own proposals related to Finance / Multi-function Global Business Services (GBS) and Operating Model design to implementation Lead intelligent client conversations to drive Operating Model, GBS, Shared Services engagements across clients Work with leading global clients to deliver projects related to, end-to-end Operating Model, GBS design, Shared Services, Location study and assessment, design and blueprint, implementation including transition. Experience in process maturity assessment and transformation across finance processes like OTC, AP and RTR Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality, adhering to the timelines and defined budget. Define cost transformation / savings initiatives, create value cases, setup mechanism to control and monitor savings and create implementation plans. Ability to drive large scale Project Management and Change management initiatives during the life cycle of the project Ability to shape point-of-view and differentiated assets to augment business scenario and models, GBS blueprint solutions, location assessment models, transition toolkits, etc. Roles & Responsibilities: Should know how to lead and deliver Operating Model, GBS, Shared Services engagements including excellent understanding of client business processes, pain points, operating model options, organization structure, SSC Location strategy, GBS guiding principles and sourcing strategy, SSC enabling technologies Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of ERP and digital finance technologies that drives business processes Should be aware of different Operating Model scenarios and methodologies for adoption as per client scenarios and maturity Should know how to lead business case creation for Operating Model, GBS, Shared Services design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity

Manager / Senior Manager - Risk Management - J49188 Develop an end-to-end risk governance framework across the large deal lifecyclequalification, solutioning, contracting, transition, and delivery. Define risk taxonomy, thresholds, governance touchpoints, and templates (e.g., risk register, heat maps, weighted risk scoring models). Establish operating model for Large Deal Risk Office (LDRO), including roles, responsibilities, and escalation protocols. Apply the framework to one or more live strategic deals Drive risk workshops with large deal, PMO, solution, delivery, finance, IT, DPO and legal teams to identify and assess deal-specific risks. Establish early warning indicators, control checkpoints, and mitigation plans. Partner with deal pursuit leadership to balance risk vs opportunity in solution design. Design and roll out risk dashboards, deal heatmaps, and reporting templates for bid councils and CXOs. Define cadence for pre-bid reviews, contract risk approvals, transition risk reviews, and steady-state monitoring. Drive executive reviews on risk posture, key exposures, and systemic learnings Qualification - CA,MBA

Role & responsibilities HR Operating Model HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management Competency Modelling, Design, Assessment and Integration with HR & Talent processes Critical Workforce Management – Workforce effectiveness analysis, planning and optimization HR Shared Services – HR Shared service Assessment, Design and Deployment Process Excellence – HR & Talent Processes design, innovation & Implementation HR SaaS Implementation – SaaS Process design, configuration, training & Change Enablement Preferred candidate profile Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of HRIT and ERP (Oracle/SAP) Knowledge of outsourcing business model of key HR processes Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization

Manager, I&S/ODD - Global Capability Center About the team: Alvarez & Marsal's Operational M&A team at the Global Capability Center (GCC) provides end-to-end, hands-on, operationally focused support to clients across the deal lifecycle. We serve both private equity and corporate clients globally, addressing a wide range of pre- and post-deal challenges. Our Services Include: Pre-Deal: Operational Due Diligence (ODD), Carve-out Due Diligence (CoDD), Standalone cost analysis, Synergy Diligence, HR M&A Due Diligence, Rapid Diagnostics, Cost Take-out, EBITDA Improvement, and Value Creation Post-Deal: Integration and Separation Strategy, Operating Model Design, Transition Service Agreements (TSA), Day 1 and 100-Day Readiness, PMO / IMO / SMO Support, and Post-Day 1 Execution The opportunity: We are expanding our Operational M&A practice and are looking for dynamic Managers who bring strong analytical rigor, problem-solving skills, and a client-focused mindset. This role offers the chance to work on high-impact global engagements with top-tier clients and A&Ms global deal teams. We are looking for professionals with demonstrated experience in one or more of the following areas: Operational Due Diligence (ODD), Carve-out Due Diligence (CoDD) and Synergy Diligence HR M&A including HR Due Diligence and post-deal Integration and Separation support Rapid diagnostics, Cost take-out, Value creation and EBITDA improvement Functional expertise in Manufacturing, Procurement, Supply Chain, Commercial and G&A with focus on diligence and diagnostics Exposure to Industrials, Chemical, Semiconductor, Software, Information Technology, and SaaS sector preferred What we are looking for: Key Skills: Strong understanding of the M&A lifecycle across geographies and sectors Ability to link operational findings to financial statements (P&L, cash flow, balance sheet) Experience managing integration/separation conflicts and designing operating models Strong problem-solving and interpersonal skills with the ability to lead teams Effective written and verbal communication skills with a client-service mindset Qualification Requirements: Postgraduate degree in Business, Engineering, Finance, Accounting, Computer Science, or related field 6-10 years of relevant experience in M&A operations, consulting, or corporate strategy Proficiency in Microsoft Office and project management tools; familiarity with analytics tools a plus Willingness to travel internationally as required by business What you can expect A collaborative, entrepreneurial team with deep commercial and operational expertise Exposure to cross-border deals and diverse industries An opportunity to build a global career and work alongside A&Ms leading practitioners

Expert in the Operating Model & AJG data governance, SOP’s for Collibra, Collibra Data Catalog KPI, manual stitching of assets in Collibra, Technical skills. Workflow Design & Stakeholder Management, Hands on exp in Data Governance & Collibra. Required Candidate profile Implementation, configuration, and maintenance of the Collibra Data Governance Platform Stewards, data owners, stakeholders, data governance, data quality, and data integration principles.

Job Title - GN - SONG - MT - Marketing Automation B2B ( Microsoft Dynamics 365 Marketing ) - Senior Manager Management Level: 6-Senior Manager Location: Pune, PDC3B Must-have skills: Adobe Real-Time CDP Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The key responsibilities will include the following Collaborate with clients to understand their business goals, target audience, and marketing objectives. Identify opportunities for leveraging marketing automation to improve efficiency and effectiveness. Provide expert advice on selecting the most suitable B2B marketing automation platform. Gather business requirements, design process & solution for implementation of marketing & sales automation platforms in B2B environment leveraging tools such as Microsoft Dynamics 365 Marketing CRM, Marketo, AJO, Pardot Serve as CRM solution consultant and design lead nurturing workflows, email marketing campaigns, and automated customer engagement programs Work as a BA or Lead the implementation and configuration of B2B marketing automation platforms, such as MS Dynamics 365, Marketo, AJO, Pardot Create and execute targeted email campaigns, drip sequences and monitor campaign performance metrics, including open rates, click-through rates, conversion rates, and pipeline impact Develop documentation and training materials to support ongoing platform usage and skill development. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Aside from client delivery, the selected candidate will also drive business development efforts. Bring your best skills forward to excel at the role: Functional proficiency in Microsoft Dynamics 365 CRM Customer Insights (Marketing Module) Capability to describe D365 Sales and Customer Insights functionalities (Journeys, Segments, Forms, Triggers, Opportunities, etc.) Capability to describe integrations of MSD Customer Insights with other Microsoft tools (M365, Copilot products, Azure) Basic to advance level of understanding and knowledge in Power Apps, Power Automate Proficient in marketing research and analysis Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies Professional & Technical Skills: - Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment. Strong understanding of end to end of CRM process, lead nurturing and management, customer journey mapping, and segmentation strategies, Account Based Marketing (ABM) Proficiency in email marketing best practices, A/B testing methodologies, and campaign optimization techniques. Must have worked in implementation of campaigns, designing marketing emails and delivering outbound marketing activities and customer journeys Have knowledge of lead management in CRM (across marketing, sales and service), B2B Marketing processes, MQL, SQL etc. Good to have technical experience and certification on MS CRM, Salesforce CRM experience, Marketo, Pardot, AJO, Eloqua Strong oral and written communication skills, including presentation skills. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Qualification Experience: 14 to 16 Years Educational Qualification: Minimum 15 Years of Education

Job description JD for IT Strategy Role & responsibilities 1. Industry & Technology Infrastructure Assessment: Understanding of client technology operations to grasp the context of global, industry, economic, technology, and social trends 2. Draw Roadmaps forIT implementations: Pinpoint the right data-driven Digital, IT or Cloud technology strategy solutions for practical implementation road maps 3. Monitor Digital, IT &Cloud Strategy: Managing change, monitoring, and gauging processes, and taking remedial steps Bring your best skills forward to excel in the role: 1. Leverage your deep experience across technology strategy areas such as Digital & Technology Strategy, Operating Model Design, Agile Operating Model Design, Workforce Transformation, Sourcing Strategy, IT Shared Services Strategy,Process Transformation, Value case/ business case formulation, Enterprise Architecture and Application Portfolio Strategy 2. Excel as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends. 3. Understand and deploy the key value drivers of a business , how they impact the scope and approach of the engagement 4. Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. 5. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. 6. Manage budgeting and forecasting activities and build financial proposals Preferred candidate profile Your prior experience- 3 8 years of Strategy Consulting experience at a consulting firm Experience in at least 2 of the example offerings: Cloud Transformation,Industry & New Technology, Technology ROI/Cost Take Out, Operating Model, Modern Architecture, Data-Driven Enterprise 3+ years of experience writing business cases (quantitative and qualitative) to support strategic business initiatives, process improvement initiatives, orIT transformation 2+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations Good knowledge of technology and enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Exposure to industry frameworks e.g. TOGAF, DODAF desirable but not essential

JD for IT Strategy Role & responsibilities 1. Industry & Technology Infrastructure Assessment: Understanding of client technology operations to grasp the context of global, industry, economic, technology, and social trends 2. Draw Roadmaps for IT implementations: Pinpoint the right data-driven Digital, IT or Cloud technology strategy solutions for practical implementation road maps 3. Monitor Digital, IT & Cloud Strategy: Managing change, monitoring, and gauging processes, and taking remedial steps Bring your best skills forward to excel in the role: 1. Leverage your deep experience across technology strategy areas such as Digital & Technology Strategy, Operating Model Design, Agile Operating Model Design, Workforce Transformation, Sourcing Strategy, IT Shared Services Strategy, Process Transformation, Value case/ business case formulation, Enterprise Architecture and Application Portfolio Strategy 2. Excel as a long-term trusted advisor and partner by providing thought leadership and profound knowledge of market trends. 3. Understand and deploy the key value drivers of a business , how they impact the scope and approach of the engagement 4. Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. 5. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. 6. Manage budgeting and forecasting activities and build financial proposals Preferred candidate profile Your prior experience- 3 8 years of Strategy Consulting experience at a consulting firm Experience in at least 2 of the example offerings: Cloud Transformation, Industry & New Technology, Technology ROI/Cost Take Out, Operating Model, Modern Architecture, Data-Driven Enterprise 3+ years of experience writing business cases (quantitative and qualitative) to support strategic business initiatives, process improvement initiatives, or IT transformation 2+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations Good knowledge of technology and enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred: Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Exposure to industry frameworks e.g. TOGAF, DODAF desirable but not essential