Company Description Ooodles is the UK’s leading All-in-One IT procurement and lifecycle platform for SMEs. Companies today rely on fragmented vendors and tools to buy, ship, repair, and manage IT devices like laptops, monitors, and tablets for employees. Ooodles simplifies this mess by offering a unified orchestration solution across procurement, finance, logistics, and device management — all in one place. Our vision is to make IT hardware management as flexible and scalable as AWS made cloud computing. Role Description This is a full-time remote position with ability to work flexibly from your home. We’re looking for a Senior Product Engineer who thrives at the intersection of UX and engineering. This is a hands-on, full-stack role with an emphasis on delivering clean, high-quality frontend experiences while supporting core product development end-to-end. You’ll work closely with product and design to ship features that make IT management delightful and powerful for businesses. Build and maintain features across the full stack using Next.js , Node.js , TypeScript , and Tailwind CSS Champion frontend UX/UI quality — ship interfaces that feel fast, intuitive, and delightful Collaborate with design and product teams to translate high-level concepts into elegant, usable software Lead by example on code quality, testing, and engineering best practices Contribute to system architecture, code reviews, and product planning Help mentor and support junior and mid-level engineers on the team Bring an ownership mindset — if something’s broken or confusing, you’re excited to fix it or make it better If you're excited about building intuitive user interfaces and reliable backend systems in a fast-moving startup — let’s talk. Tech Stack NextJS, Typescript, React, NodeJS, GrahpQL, Tailwind Full-stack Development and Responsive Web Design skills Qualifications 5+ years of fullstack product development experience Strong frontend experience with React/Next.js , Tailwind CSS , and TypeScript Solid backend experience with Node.js , RESTful APIs, and server-side rendering A user-centered mindset — you think deeply about the end-user experience Passion for clean code, performance, and simplicity A startup mentality: pragmatic, collaborative, and comfortable with ambiguity Bonus: experience in SaaS platforms, B2B tools, or logistics/ops-heavy domains Why join Ooodles? Work with experienced founders directly Remote-first with flexible working hours Real ownership: contribute directly to product, culture, and growth Competitive salary Show more Show less
About this role We’re looking for an experienced B2B Customer Service Representative with a background in the IT industry. You are passionate about the latest models of laptops and IT peripherals and strive to support business clients in choosing the best device, as well as troubleshooting issues in the deployment of their IT fleet, including logistical and technical matters. You have 2+ years of experience in a similar role, probably reporting to a Head of Customer Service of an established IT brand. About Ooodles In the UK, 5 million Small and Medium Enterprises spend a whopping USD 5 billion every year on IT hardware, recycling less than 20% of it. Studies also show that companies lose up to 12% of payroll and productivity due to obsolete IT. Ooodles is a Device-as-a-Service platform that enables SMEs to equip their teams with the latest tech at the click of a button. We aim to transform the way small and medium-size businesses access IT with a one-stop-shop platform, giving finance and IT teams the tools, visibility, and control they need to manage resources efficiently, optimise spending, and drive business growth. Your responsibilities Manage inbound emails, online chat and calls from existing business clients Quickly identify the client and the reason for the call Raising support tickets to enable tracking and resolution of customer requests Investigating and resolving customer complaints then closing support tickets Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking product or service availability Assisting customers with registration or account creation Passing customer feedback onto the product or sales team to improve the organisation’s offerings Tracking key performance indicators (KPIs) related to the customer service department, analyzing data, and providing reports to management. Experience and Skills 2+years of experience in B2B customer support for an IT company Skilled with at least of the most common CRM tools in the market (we use FreshDesk) Ability to work calmly under high-stress situations Clear communication and listening skills and a strong command of the English language Strong attention to detail Multitasking skills and good organisational abilities In-depth knowledge of IT hardware and software Self-motivated, results-oriented, independent worker. A down-to-earth, good-humored, kind person, like everyone else at Ooodles. Location Remote. What we offer A compelling package with a base salary and the opportunity to review your performance and compensation on a regular basis The opportunity to build the foundation of the customer service function at Ooodles and lead it An early-stage and fast-moving environment and an experienced management team A friendly environment where trust, accountability, and learning from our mistakes are values cherished on a daily basis.
About this role We are looking for a highly skilled Product Designer with 5+ years of experience who can drive the end-to-end UX/UI design for Ooodles’ platform. You will own the full product design lifecycle—from problem discovery to final UI delivery—crafting simple, elegant, and intuitive experiences for finance and IT teams managing devices at scale. You have strong product sense, the ability to translate ambiguous problems into structured experiences, and the confidence to lead design direction in a fast-growing startup. You combine UX clarity with visual excellence and storytelling, and you’re comfortable designing both product interfaces and high-impact marketing creatives. You are hands-on in Figma, know modern design tools and workflows, and ideally have experience working in fast-paced SaaS or early-stage startups where design decisions directly shape product and business outcomes. About Ooodles In the UK, 5 million Small and Medium Enterprises spend a whopping USD 5 billion every year on IT hardware, recycling less than 20% of it. Studies also show that companies lose up to 12% of payroll and productivity due to obsolete IT. Ooodles is a Device-as-a-Service platform that enables SMEs to equip their teams with the latest tech at the click of a button. We aim to transform the way small and medium-size businesses access IT with a one-stop-shop platform, giving finance and IT teams the tools, visibility, and control they need to manage resources efficiently, optimise spending, and drive business growth. Your responsibilities Own the end-to-end product design across the entire Ooodles platform—from customer-facing interfaces to internal operations tools. Create sophisticated UX flows that solve real user problems with clean logic, usability, and clarity. Work closely with business teams to continuously improve customer-facing journeys as well as internal tools used by operations, finance, and supply chain teams. Build, evolve, and maintain Ooodles’ design system to ensure consistency, quality, and scalability across the platform. Conduct user interviews, gather insights, and validate design decisions with data and feedback. Produce visually compelling assets for marketing, videos, product launches, pitch decks, and brand communication. Contribute to brand storytelling through motion graphics, visuals, and creative design thinking. Support the team with video editing and design execution for demos, tutorials, and product walk-throughs. Drive design leadership by setting high standards, helping shape the design culture of Ooodles. Experience and Skills 5+ years of experience as a Product Designer, UI/UX Designer, or similar role at SaaS startups or fast-growth tech companies. Prior experience of building product as a senior designer from scratch for a tech startup. Experience building products for the US or UK user base. High product sense and the ability to think from first principles and design with minimal guidance. Proven ability to own the complete product flow across a platform—customer, internal, operational, and finance-facing tools. Deep expertise in UX design—flow creation, IA, interaction design, prototyping, and user testing. Strong UI craft with attention to detail, layout, typography, aesthetics, and visual clarity. Experience working closely with cross-functional teams—product, operations, business, finance, engineering—and aligning design solutions with business goals. Proven experience building and maintaining design systems. Skilled in Figma and modern design tools; additional comfort with motion or animation tools is a plus. Ability to produce visually appealing brand creatives for marketing and communication teams. Video editing and familiarity with tools like Premier Pro, Final Cut, or similar. Ability to work independently, think clearly, and solve problems with common sense. Strong communication skills, ability to explain design decisions, and collaborate across teams. A builder mindset—comfortable in ambiguity, proactive, and excited about shaping an early product. A down-to-earth, good-humored, kind person, like everyone else at Ooodles. Location Remote. What we offer A compelling package with a base salary and bonus scheme for year-end performance. An early-stage and fast-moving environment with an experienced management team. A friendly environment where trust, accountability, and learning from mistakes are part of everyday culture. High ownership and the ability to influence product, brand, and user experience across the company.
About this role We are looking for an eCommerce catalog specialist who manages and maintains our online product catalog of IT devices to ensure accuracy, consistency, and optimal presentation for customers. Key responsibilities include adding and updating product and pricing information, ensuring data quality, optimizing product listings for search and navigation, and collaborating with other teams like marketing and IT to maintain reliable data flows. You are passionate about the latest models of laptops and IT peripherals, and strive in managing complex data sets peculiar to these products. You are an Excel guru but know how to automate process flows and reporting in a warehouse management and ERP system. You have 5+ years of experience in a similar role, probably reporting to a Head of Product, Pricing or eCommerce. About Ooodles In the UK, 5 million Small and Medium Enterprises spend a whopping USD 5 billion every year on IT hardware, recycling less than 20% of it. Studies also show that companies lose up to 12% of payroll and productivity due to obsolete IT. Ooodles is a Device-as-a-Service platform that enables SMEs to equip their teams with the latest tech at the click of a button. We aim to transform the way small and medium-size businesses access IT with a one-stop-shop platform, giving finance and IT teams the tools, visibility, and control they need to manage resources efficiently, optimise spending, and drive business growth Your responsibilities Maintain the catalogue and SKUs of the existing products (laptops, monitors, desktops, tablets, mobile phones) with the correct sales and purchasing prices, for each country, in line with the local VAT and currencies. Maintain the pricing for the add-on IT lifecycle services, tracking the costing over the lifecycle of the IT devices (repairs, disposals, replacements, insurance). Implement and verify correct filtering, tagging, and sorting logic to improve how customers find products. Work with IT to resolve technical issues related to the catalog and product listings. Support the operations and sales team sharing and automating the information flow related to the estimated time of arrivals. Create compelling and accurate product copy and ensure a seamless customer experience from discovery to checkout. Monitori catalog performance and user behavior to identify areas for improvement and implementing changes to drive sales and engagement. Experience and Skills 5+years of experience as a Catalogue Specialist, ideally for an online or IT business. An advanced Microsoft Excel user, capable of automating flows into IT systems. Capable of operating under pressure, remaining fast and accurate during the peak season. Strong communication skills and commercial acumen - you understand that the profitability of the business passes through on-time and on-price procurement, and on-tine deliveries. Tech-savvy, with a knowledge of the most common CRM, ERP and eCommerce systems. Self-motivated, results-oriented, independent worker. A down-to-earth, good-humored, kind person, like everyone else at Ooodles. Location Remote. What we offer A compelling package with a base salary and bonus scheme for year end performance. An early-stage and fast-moving environment and an experienced management team A friendly environment where trust, accountability, and learning from our mistakes are values cherished on a daily basis.
About this role We are looking for an eCommerce catalog specialist who manages and maintains our online product catalog of IT devices to ensure accuracy, consistency, and optimal presentation for customers. Key responsibilities include adding and updating product and pricing information, ensuring data quality, optimizing product listings for search and navigation, and collaborating with other teams like marketing and IT to maintain reliable data flows. You are passionate about the latest models of laptops and IT peripherals, and strive in managing complex data sets peculiar to these products. You are an Excel guru but know how to automate process flows and reporting in a warehouse management and ERP system. You have 5+ years of experience in a similar role, probably reporting to a Head of Product, Pricing or eCommerce. About Ooodles In the UK, 5 million Small and Medium Enterprises spend a whopping USD 5 billion every year on IT hardware, recycling less than 20% of it. Studies also show that companies lose up to 12% of payroll and productivity due to obsolete IT. Ooodles is a Device-as-a-Service platform that enables SMEs to equip their teams with the latest tech at the click of a button. We aim to transform the way small and medium-size businesses access IT with a one-stop-shop platform, giving finance and IT teams the tools, visibility, and control they need to manage resources efficiently, optimise spending, and drive business growth Your responsibilities Maintain the catalogue and SKUs of the existing products (laptops, monitors, desktops, tablets, mobile phones) with the correct sales and purchasing prices, for each country, in line with the local VAT and currencies. Maintain the pricing for the add-on IT lifecycle services, tracking the costing over the lifecycle of the IT devices (repairs, disposals, replacements, insurance). Implement and verify correct filtering, tagging, and sorting logic to improve how customers find products. Work with IT to resolve technical issues related to the catalog and product listings. Support the operations and sales team sharing and automating the information flow related to the estimated time of arrivals. Create compelling and accurate product copy and ensure a seamless customer experience from discovery to checkout. Monitori catalog performance and user behavior to identify areas for improvement and implementing changes to drive sales and engagement. Experience and Skills 5+years of experience as a Catalogue Specialist, ideally for an online or IT business. An advanced Microsoft Excel user, capable of automating flows into IT systems. Capable of operating under pressure, remaining fast and accurate during the peak season. Strong communication skills and commercial acumen - you understand that the profitability of the business passes through on-time and on-price procurement, and on-tine deliveries. Tech-savvy, with a knowledge of the most common CRM, ERP and eCommerce systems. Self-motivated, results-oriented, independent worker. A down-to-earth, good-humored, kind person, like everyone else at Ooodles. Location Remote. What we offer A compelling package with a base salary and bonus scheme for year end performance. An early-stage and fast-moving environment and an experienced management team A friendly environment where trust, accountability, and learning from our mistakes are values cherished on a daily basis.