Ayurveda BPO Process Manager We are seeking an experienced BPO Process Manager to lead and manage our Ayurveda-focused BPO operations. The ideal candidate will ensure smooth workflow, team efficiency, and high-quality customer interactions while maintaining the integrity and authenticity of Ayurveda-based services. Key Responsibilities Oversee end-to-end operations of the Ayurveda BPO process, ensuring SLAs and KPIs are consistently achieved. Manage inbound/outbound calls, chat, and email support related to Ayurveda consultations, products, and services. Train agents on Ayurveda basics, customer handling, and compliance with medical/ethical standards. Monitor call quality and ensure accurate, empathetic, and informative communication with customers. Handle client escalations, resolve issues, and maintain strong relationships with Ayurvedic doctors, vendors, and stakeholders. Optimize processes to improve efficiency, customer satisfaction, and sales conversions. Ensure compliance with healthcare regulations, data privacy, and company policies. Create reports and share performance insights with management. Collaborate with HR, Quality, and Training teams to maintain a skilled and motivated workforce. Skills & Qualifications Graduate in Business, Healthcare, or related field (Ayurveda/Pharma background preferred). 4+ years of BPO operations experience, with at least 2 years in a managerial role. Knowledge of Ayurveda products, treatments, or wellness industry is highly desirable. Strong people management and leadership skills. Excellent communication skills in English, Hindi (regional languages are a plus). Proficient in CRM tools, reporting, and data analysis. Customer-centric approach with high ethical standards. Job Types: Full-time, Permanent Pay: ₹28,967.09 - ₹37,721.37 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid time off Provident Fund Work Location: In person Speak with the employer +91 9667534677
The Google Ads Specialist will be responsible for planning, executing, and optimizing paid advertising campaigns across Google Ads (Search, Display, Shopping, and YouTube). This role requires strong analytical skills, creativity, and a deep understanding of PPC strategies to maximize ROI and drive business growth. Key Responsibilities: Plan, create, and manage Google Ads campaigns (Search, Display, Shopping, Video). Conduct keyword research and competitor analysis to identify growth opportunities. Optimize ad copy, targeting, and bidding strategies for maximum ROI. Monitor daily performance metrics and provide actionable insights. Track conversions, analyze campaign performance, and prepare reports. Collaborate with marketing and sales teams to align campaigns with business goals. Stay updated with the latest Google Ads trends, tools, and best practices. Conduct A/B testing of ads, landing pages, and targeting strategies. Manage budgets effectively to maximize ad spend efficiency. Qualifications & Skills: Proven experience in managing successful Google Ads campaigns. Strong knowledge of Google Ads, Google Analytics, and Tag Manager. Ability to analyze data and generate insights for campaign optimization. Excellent copywriting skills for ad creatives. Certification in Google Ads (preferred). Strong attention to detail, analytical mindset, and problem-solving skills. Ability to work independently and in a team environment. Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Ability to commute/relocate: Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
HR Manager (Omni Ayurveda) Job Overview: We are seeking an experienced and dynamic HR Manager to oversee the complete Human Resource function for our BPO operations at Omni Ayurveda . The ideal candidate will manage recruitment, employee engagement, compliance, and HR policies to ensure smooth functioning of the BPO team and alignment with company goals. Key Responsibilities: Recruitment & Talent Acquisition End-to-end hiring for BPO roles including tele sales, customer support, and team leaders. Develop sourcing strategies, conduct interviews, and ensure quality onboarding. Employee Engagement & Retention Drive motivation and engagement activities for call center staff. Monitor employee satisfaction and implement retention strategies to reduce attrition. Performance Management Track and evaluate performance of agents and team leaders. Implement appraisal systems, incentive structures, and corrective action plans. Payroll & Compliance Manage payroll processing, attendance, and leave records. Ensure statutory compliance (PF, ESI, labor laws) and maintain HR documentation. Training & Development Coordinate induction programs and skill enhancement sessions for employees. Work with operations to identify training needs and improve productivity. Policy & Process Implementation Design and enforce HR policies suited for BPO culture. Handle grievance redressal and maintain a positive work environment. Requirements: Bachelor’s/Master’s degree in HR, Business Administration, or related field. 3–6 years of HR experience, preferably in a BPO or tele sales environment . Strong knowledge of recruitment, payroll, and compliance processes. Excellent communication, interpersonal, and people management skills. Ability to work in a fast-paced and target-driven environment. What We Offer: Opportunity to work with a growing healthcare & wellness brand. Dynamic work environment with career growth prospects. Competitive salary and performance-based incentives. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Work Location: In person
The Google Ads Specialist will be responsible for planning, executing, and optimizing paid advertising campaigns across Google Ads (Search, Display, Shopping, and YouTube). This role requires strong analytical skills, creativity, and a deep understanding of PPC strategies to maximize ROI and drive business growth. Key Responsibilities: Plan, create, and manage Google Ads campaigns (Search, Display, Shopping, Video). Conduct keyword research and competitor analysis to identify growth opportunities. Optimize ad copy, targeting, and bidding strategies for maximum ROI. Monitor daily performance metrics and provide actionable insights. Track conversions, analyze campaign performance, and prepare reports. Collaborate with marketing and sales teams to align campaigns with business goals. Stay updated with the latest Google Ads trends, tools, and best practices. Conduct A/B testing of ads, landing pages, and targeting strategies. Manage budgets effectively to maximize ad spend efficiency. Qualifications & Skills: Proven experience in managing successful Google Ads campaigns. Strong knowledge of Google Ads, Google Analytics, and Tag Manager. Ability to analyze data and generate insights for campaign optimization. Excellent copywriting skills for ad creatives. Certification in Google Ads (preferred). Strong attention to detail, analytical mindset, and problem-solving skills. Ability to work independently and in a team environment. Location - Noida sec 63, onsite job with face to face interviews. Interested can call me on 88518139393 Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Ability to commute/relocate: Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
HR Manager (Omni Ayurveda)-MALE CANDIDATE REQUIRED Job Overview: We are seeking an experienced and dynamic HR Manager to oversee the complete Human Resource function for our BPO operations at Omni Ayurveda . The ideal candidate will manage recruitment, employee engagement, compliance, and HR policies to ensure smooth functioning of the BPO team and alignment with company goals. Key Responsibilities: Recruitment & Talent Acquisition End-to-end hiring for BPO roles including tele sales, customer support, and team leaders. Develop sourcing strategies, conduct interviews, and ensure quality onboarding. Employee Engagement & Retention Drive motivation and engagement activities for call center staff. Monitor employee satisfaction and implement retention strategies to reduce attrition. Performance Management Track and evaluate performance of agents and team leaders. Implement appraisal systems, incentive structures, and corrective action plans. Payroll & Compliance Manage payroll processing, attendance, and leave records. Ensure statutory compliance (PF, ESI, labor laws) and maintain HR documentation. Training & Development Coordinate induction programs and skill enhancement sessions for employees. Work with operations to identify training needs and improve productivity. Policy & Process Implementation Design and enforce HR policies suited for BPO culture. Handle grievance redressal and maintain a positive work environment. Requirements: Bachelor’s/Master’s degree in HR, Business Administration, or related field. 3–6 years of HR experience, preferably in a BPO or tele sales environment . Strong knowledge of recruitment, payroll, and compliance processes. Excellent communication, interpersonal, and people management skills. Ability to work in a fast-paced and target-driven environment. What We Offer: Opportunity to work with a growing healthcare & wellness brand. Dynamic work environment with career growth prospects. Competitive salary and performance-based incentives. INTERESTED CAN CALL ME ON 8851813993 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Provident Fund Work Location: In person