Officer Spares

As a Dispatch Executive at ACG located in Shirwal, India, your primary objective will be to ensure prompt customer dispatches and effective communication post-dispatch to achieve high customer satisfaction. Additionally, you will be responsible for meeting aftermarket revenue targets to contribute to the business growth and enhancing customer engagement to create new business opportunities. Your key responsibilities will include strategic planning to support Spares Execution in achieving monthly sales targets. You should be well-versed in SAP SD and MM modules to prepare domestic and export invoices and packing lists based on commercial clearance from the sales team. Export invoicing and related documentation will also be part of your core tasks. Moreover, you will be required to share monthly and daily Dispatch MIS, dispatch details, and docket details with customers. In terms of internal processes, you will play a crucial role in streamlining and improving the internal dispatch process to reduce customer complaints related to transit damage, short supply, and wrong supply. Managing and developing the packing team will also fall under your responsibilities. Furthermore, you will be expected to optimize man-days for the packing and dispatch function and achieve monthly sales targets while improving on-time delivery of goods to customers. Cross-functional teamwork and integration of customer feedback will be essential for success in this role. To qualify for this position, you should have a minimum of 5-6 years of experience in dispatch functions and possess a graduation degree in BA, BCOM, or Diploma. A preferred background in warehouse or material management will be an added advantage. As a Dispatch Executive at ACG, you will have the opportunity to contribute significantly to the company's success by ensuring efficient dispatch operations, meeting revenue targets, and fostering strong customer relationships.,