Officer-Payments and settlements

Job Description

ROLE PURPOSE & OBJECTIVE Process payment transactions initiated through NEFT, RTGS, UPI, AEPS, IMPS, NACH, DBT, NFS, RuPay and Payment Gateway and ensures timely settlements of each transaction. Performs daily reconciliation of payments transactions with zero variance and timely completion of EOD Coordinates with IT, Channels and Vendors for smooth processing of the transactions Publishes various daily, weekly and Monthly MISs to the respective business units Responsible for timely processing of files and submitting responses as per sessions defined by NPCI. Ensuring the Checker activities properly for all the transactions he is responsible. Day end entry posting to RBI account as per the settlement amount received from NPCI. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Processing of Inward and Outward NEFT, RTGS, UPI, AEPS, IMPS, NACH, NFS, RuPay transactions Monitoring of Office and internal GL accounts and clear of pending entries within SLA Processing of NACH and DBT files received from NPCI. Presenting of NACH outward files to other banks for repayment recovery Processing of NACH mandates received from others Presenting outward NACH mandates for registration Prepare and publish MIS to business stakeholders. Customer (Both Internal & External) Resolving queries received from internal stakeholders pertaining to reconciliation Liaising with internal team vendor and financial institution to resolve payments issues and discrepancy. Providing recon files as when required to internal stakeholders Resolution of Branch queries and Complaints received through email Raising a request to other banks, NPCI, Vendor for query resolution Supporting branches and other units for resolving other queries related to digital payment transactions Internal Process Reconciliation of all Payments transactions. Action on Failed or Deemed transaction within TAT. Accounting of settlements received from NPCI and RBI for Payments transactions Validating & posting of customer credit (RPA Output files, Vendor output & Internal reconciliation) Preparation of daily vouchers for financial transactions. Sending an SMS and Dispatching of letters to the customers as an when required. Identifying opportunities to streamline processes, improve efficiency and reduce operational cost. Using Payment processing system, financial software and other tools effectively. Assist the supervisor in implementation of ad-hoc duties and assignments. Innovation & Learning Timely completion of assigned modules in HRsaathi / Self learning module Learning about circulars issued by regulators pertaining to Payments products Certification courses on Banking, Payment systems and Digital banking Learning about new processes within the same unit every quarter