Office Assistant cum Receptionist

Job Description

The Gold Valuer is responsible for accurately assessing the value of gold and other precious metals brought in by customers, offering competitive prices, and ensuring a smooth and professional transaction process. This role requires strong customer service skills, attention to detail, and a commitment to ethical practices. Key Responsibilities: Greet and assist customers in a friendly and professional manner. Educate customers on the gold buying process and answer any questions they may have. Accurately test and weigh gold, silver, and other precious metals using established procedures and equipment (e.g., acid testing, electronic testers, scales). Determine the purity (karat) of the metal. Calculate the value of the precious metals based on current market rates and company pricing policies. Present a fair and competitive offer to customers. Process transactions accurately, including completing all necessary paperwork and ensuring proper identification is obtained. Handle cash and electronic payments securely. Maintain a clean, organized, and secure work environment. Adhere to all company policies, procedures, and relevant regulations regarding precious metal purchasing. Identify and report suspicious activity or counterfeit items. Build and maintain positive customer relationships to encourage repeat business. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person