Internship: Customer Support Executive Company: Oddgrab (E-commerce Apparel Brand) Location: Muzaffarnagar, Uttar Pradesh Type: In-office Internship | Full-time About Oddgrab: Oddgrab is a fast-growing e-commerce clothing brand redefining style with unique, premium-quality apparel. We’re looking for enthusiastic individuals to join our team and grow with us. Role: Customer Support Executive (Internship) As a Customer Support Executive Intern at Oddgrab, you’ll be the voice of our brand, ensuring customers have a smooth and satisfying experience with their orders and queries. Key Responsibilities: Handle customer queries over calls, emails, and messaging platforms regarding shipments and order status. Maintain clear and professional communication with customers. Manage and resolve complaints efficiently while ensuring customer satisfaction. Coordinate with internal teams to track and update order/shipment issues. Maintain proper documentation of interactions and feedback. Skills Required: Strong communication skills (both verbal & written). Proficiency in English (mandatory). Good messaging etiquette and telephone manners. Strong organizational and time management skills. Ability to multitask and handle pressure in a fast-paced e-commerce environment. Eligibility: Graduate/undergraduate students or freshers looking to build a career in customer support and e-commerce. Prior internship/experience in customer service is a plus (not mandatory). What We Offer: Hands-on experience in a growing e-commerce company. Learning opportunity in customer service and operations management. Internship certificate upon successful completion. Stipend: ₹6,000 – ₹7,000 per month Work Mode: In-office only (No remote option) How to Apply: Interested candidates can apply by sending their resume to contact@oddgrab.com with the subject line “Internship – Customer Support Executive at Oddgrab.”
As a Customer Support Executive Intern at Oddgrab, you'll be the voice of the brand, ensuring customers have a smooth and satisfying experience with their orders and queries. Key Responsibilities: - Handle customer queries over calls, emails, and messaging platforms regarding shipments and order status. - Maintain clear and professional communication with customers. - Manage and resolve complaints efficiently while ensuring customer satisfaction. - Coordinate with internal teams to track and update order/shipment issues. - Maintain proper documentation of interactions and feedback. Skills Required: - Strong communication skills (both verbal & written). - Proficiency in English (mandatory). - Good messaging etiquette and telephone manners. - Strong organizational and time management skills. - Ability to multitask and handle pressure in a fast-paced e-commerce environment. Eligibility: - Graduate/undergraduate students or freshers looking to build a career in customer support and e-commerce. - Prior internship/experience in customer service is a plus (not mandatory). What We Offer: - Hands-on experience in a growing e-commerce company. - Learning opportunity in customer service and operations management. - Internship certificate upon successful completion. - Stipend: 6,000 - 7,000 per month (Note: No additional details about the company were provided in the job description.),
Location: Muzaffarnagar (On-site Only) Type: Internship (Office Job) Stipend: Based on performance Start Date: Immediate 🧾 About the Role Oddgrab is looking for a hardworking and detail-oriented Customer Support & Operations Intern to join our growing team. If you’re someone who enjoys interacting with customers, managing orders, and keeping things organized—this role is perfect for you. 🔑 Responsibilities Handle customer queries across WhatsApp, Instagram, email, and calls Manage daily orders and coordinate with packaging & logistics team Update order sheets and maintain reports Track deliveries, returns, and exchange requests Ensure smooth communication between customers & operations 🛠 Skills Required Basic Computer Knowledge (Excel / Sheets preferred) Good English Communication (written and verbal) Order Management/Coordination skills Team player with a problem-solving attitude Willing to learn and grow 📍 Work Mode Office Job Only — No Work From Home Location: Muzaffarnagar, Uttar Pradesh ⏳ Working Hours 6 days a week 10 AM – 7 PM (timings may vary slightly during peak order days) 🎯 Who Should Apply? Freshers welcome Students looking for hands-on industry experience Anyone interested in e-commerce, fashion, or operations 📩 How to Apply Send your CV and a short introduction to: 📧 contact@oddgrab.com or WhatsApp: +91 9258650527 👉 Subject Line: Application—Customer Support & Operations Intern Join Oddgrab Be part of a fast-growing fashion brand where every odd idea becomes a new trend.
As an Intern at Oddgrab, a fast-growing e-commerce apparel brand, you will have the opportunity to be a Customer Support Executive and play a crucial role in ensuring a smooth and satisfying experience for our customers. Your responsibilities will include: - Handling customer queries over calls, emails, and messaging platforms regarding shipments and order status. - Maintaining clear and professional communication with customers. - Managing and resolving complaints efficiently while ensuring customer satisfaction. - Coordinating with internal teams to track and update order/shipment issues. - Maintaining proper documentation of interactions and feedback. To excel in this role, you should possess the following skills: - Strong communication skills (both verbal & written). - Proficiency in English (mandatory). - Good messaging etiquette and telephone manners. - Strong organizational and time management skills. - Ability to multitask and handle pressure in a fast-paced e-commerce environment. Eligibility criteria include: - Graduate/undergraduate students or freshers looking to build a career in customer support and e-commerce. - Prior internship/experience in customer service is a plus (not mandatory). Oddgrab offers you: - Hands-on experience in a growing e-commerce company. - Learning opportunities in customer service and operations management. - Internship certificate upon successful completion. - Stipend: 6,000 - 7,000 per month. This internship is an in-office position; there is no remote work option available. If you are interested in joining our team, please apply by sending your resume to contact@oddgrab.com with the subject line Internship - Customer Support Executive at Oddgrab.,