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5.0 - 9.0 years
6 - 10 Lacs
Chennai
Work from Office
Your day at NTT DATA The Application Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Packaged Application technologies such as ERP, Middleware and other business critical software remain operational through proactively monitoring, identifying, investigating, and resolving Application-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' Application infrastructure and services. The Application Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree, or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications such as (but not limited to) - SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following - Packaged Application technologies such as ERP, Middleware and other business critical software. Moderate level of knowledge of infrastructure and technology within the supported technical domain (i.e. ERP, Windows, Linux, SQL, Oracle Middleware and Webserver, etc.). Workplace type : On-site Working
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
Installations and ConfigurationsImplement and maintain Oracle Identity Management & Oracle Fusion Middleware infrastructure in the Development, Test, and Production Environments. The OIM & Middleware infrastructure is composed of several products including OIM, OAM, OUD, WebLogic, SOA, OBIEE, WebCenter, UCM, OTM, ASCP, and EDQ. Setup configurations like SSO, AD to OUD Synch, SSL, and certificate key stores. Upgrades and PatchingPerform infrastructure upgrades. Apply routine Oracle patches to resolve issues, maintain supportability, and ensure security. MigrationsSupport developers in development-oriented activities. Migrate code between test, QA, and production environments. Performance TuningPerform ongoing performance tuning and system resource optimization. Monitoring and MaintenanceSetup and respond to standardized alerts, perform regular log analysis, monitor, and maintain systems to identify any issues. Maintain overall system health to maximize system uptime, and ensure delivery of service level objectives. SupportWork on customer support tickets and requests. Provide on-call support, assist project, development, security, and operations teams as required. Trouble ShootingWork with Development, DBA, Server, and Network Administrators to resolve application problems. Provide support for restoration of service and perform root cause analysis. DocumentationDevelop documentation for assigned projects including installation guides, troubleshooting guides, run books etc. Best PracticesKeep abreast of the latest developments in the industry and guide project teams to follow industry best practices. hands-on installation, configuration, and administration experience in Oracle Identity Management (OIM, OAM, OID, OVD, OUD) and Oracle Fusion Middleware (WebLogic, SOA. WebCenter Content). Experience in administering OBIEE, OTM, ASCP, and EDQ are a plus. Knowledge of enterprise deployment strategies, high availability, and clustering. Experience in configuring SSO with Oracle products and third-party applications, AD to OUD sync, SSL. Experience in scripting skills such as, but not limited to, UNIX shell/Perl/python, Database SQL/PLSQL and WLST. Strong understanding and experience with user provisioning, authentication, access management and de-provisioning. Knowledge of Network, Firewalls, F5 Load Balancers, DNS, SSL Good knowledge of Microsoft Active Directory. Ability to meet consistently and exceed expectations and incorporate customer service into all aspects of work. Quickly identify, recommend, and implement solutions to incidents/issues/problems with SOA/WebLogic related to performance, configuration, patching, upgrades, etc. Hand on experience in configuration and troubleshooting in clustered WebLogic and RAC database environment specific to SOA/WebLogic Ability to take ownership of SOA issues and manage through resolution. TeamworkAble to enthuse and maintain proposal team interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive Ability to influence others and move a proposal effort toward a common vision or goal. LeadershipAcute business acumen and understanding of organizational issues and challenges. Able to work effectively at all levels in an organization. CommunicationsAbility to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills. Quantitative ManagementAbility to determine process measures and track to determine process effectiveness and efficiency. Problem SolvingNatural inclination for planning strategy and tactics. Ability to analyze problems. And determine the root cause, generating alternatives, evaluating, and selecting alternatives and implementing solutions. Results orientedAble to drive things forward regardless of personal interest in the task. The candidates should be Fluent in English - written and spoke.
Posted 1 week ago
15.0 - 22.0 years
15 - 22 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Demonstrate understanding of security concepts and experience in writing UNIX shell/Database SQL, Java code and WLST scripts. Experience with WebLogic administration. Hands-on experience with Oracle Identity Manager (OIM) 12c platform with a focus on implementing Certifications, Access Requests and Provisioning/Workflows in an enterprise wide deployment. Demonstrate expertise with trouble shooting OAM, OIM, and OUD on Unix/Windows systems. A minimum of 3 years or more relevant experience in Identity Access management Key areas of expected competence: Oracle IdM (such as but not limited to OAM, OIF, OID, OIM, OAAM) Detailed understanding of the Oracle identity stack Excellent Troubleshooting skills Solid hands-on experience with Oracle IdM Ability to provide detailed documentation for installation. Hands on java development skills with Oracle solutions.
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
Job Information Job Opening ID ZR_1846_JOB Date Opened 05/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title SOA Administrator City Chennai Province Tamil Nadu Country India Postal Code 600001 Number of Positions 2 Installations and ConfigurationsImplement and maintain Oracle Identity Management & Oracle Fusion Middleware infrastructure in the Development, Test, and Production Environments. The OIM & Middleware infrastructure is composed of several products including OIM, OAM, OUD, WebLogic, SOA, OBIEE, WebCenter, UCM, OTM, ASCP, and EDQ. Setup configurations like SSO, AD to OUD Synch, SSL, and certificate key stores. Upgrades and PatchingPerform infrastructure upgrades. Apply routine Oracle patches to resolve issues, maintain supportability, and ensure security. MigrationsSupport developers in development-oriented activities. Migrate code between test, QA, and production environments. Performance TuningPerform ongoing performance tuning and system resource optimization. Monitoring and MaintenanceSetup and respond to standardized alerts, perform regular log analysis, monitor, and maintain systems to identify any issues. Maintain overall system health to maximize system uptime, and ensure delivery of service level objectives. SupportWork on customer support tickets and requests. Provide on-call support, assist project, development, security, and operations teams as required. Trouble ShootingWork with Development, DBA, Server, and Network Administrators to resolve application problems. Provide support for restoration of service and perform root cause analysis. DocumentationDevelop documentation for assigned projects including installation guides, troubleshooting guides, run books etc. Best PracticesKeep abreast of the latest developments in the industry and guide project teams to follow industry best practices. hands-on installation, configuration, and administration experience in Oracle Identity Management (OIM, OAM, OID, OVD, OUD) and Oracle Fusion Middleware (WebLogic, SOA. WebCenter Content). Experience in administering OBIEE, OTM, ASCP, and EDQ are a plus. Knowledge of enterprise deployment strategies, high availability, and clustering. Experience in configuring SSO with Oracle products and third-party applications, AD to OUD sync, SSL. Experience in scripting skills such as, but not limited to, UNIX shell/Perl/python, Database SQL/PLSQL and WLST. Strong understanding and experience with user provisioning, authentication, access management and de-provisioning. Knowledge of Network, Firewalls, F5 Load Balancers, DNS, SSL Good knowledge of Microsoft Active Directory. Ability to meet consistently and exceed expectations and incorporate customer service into all aspects of work. Quickly identify, recommend, and implement solutions to incidents/issues/problems with SOA/WebLogic related to performance, configuration, patching, upgrades, etc. Hand on experience in configuration and troubleshooting in clustered WebLogic and RAC database environment specific to SOA/WebLogic Ability to take ownership of SOA issues and manage through resolution. TeamworkAble to enthuse and maintain proposal team interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive Ability to influence others and move a proposal effort toward a common vision or goal. LeadershipAcute business acumen and understanding of organizational issues and challenges. Able to work effectively at all levels in an organization. CommunicationsAbility to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills. Quantitative ManagementAbility to determine process measures and track to determine process effectiveness and efficiency. Problem SolvingNatural inclination for planning strategy and tactics. Ability to analyze problems. And determine the root cause, generating alternatives, evaluating, and selecting alternatives and implementing solutions. Results orientedAble to drive things forward regardless of personal interest in the task. The candidates should be Fluent in English - written and spoke. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
Remote
Job description Technical Leadership and Product Development: Drive product development across its lifecycle - from planning and requirement analysis to design, implementation, validation, verification, and field testing. Apply technical expertise to enhance system functionality and efficiency. Feature Prioritization and Integration: Analyze and prioritize features within OAM sub-systems, ensuring phased and synchronized system delivery. Collaborate seamlessly with teams and partners for successful system integration and user acceptance testing. Performance Enhancement and Quality Focus: Continuously refine system performance through innovative approaches. Deliver high-quality outcomes while upholding industry standards. Innovation: Stay updated on industry trends, propose innovative solutions, and enhance OAM processes for network efficiency and quality. Mandatory skills: LTE Network Expertise: In-depth understanding of 4G LTE architecture, protocols, interfaces, and components to ensure smooth network operations. OAM Protocols: Proficiency in OAM protocols, procedures, and tools for LTE networks, including fault management, configuration management, performance management, and security management. Knowledge of SNMP (Simple Network Management Protocol), TR-069 (Technical Report 069) for remote management, and various file transfer protocols such as FTP, SFTP, and cURL is a plus. C/C++ Programming and Linux OS: Proficiency in C/C++ programming for developing and maintaining OAM-related software components and tools on Linux operating systems, encompassing process management, memory handling, file systems, and networking. Threads, Sockets, and IPC: Experience with multithreading concepts, socket programming for efficient communication, and interposes communication (IPC) mechanisms in Linux for seamless collaboration between processes and components. Troubleshooting and Network Monitoring: Strong analytical and problem-solving skills to diagnose and resolve network and software issues, utilizing network monitoring and management tools to proactively identify anomalies. Communication Skills: Excellent written and verbal communication skills to collaborate with cross-functional teams and effectively communicate technical information. Desired Skills: Cloud and Virtualization : Understanding of cloud-based solutions and virtualization technologies as they relate to LTE networks. Scripting and Automation: Proficiency in scripting languages (e.g., Python, Bash) for network automation and process optimization. Authentication and Security : Solid knowledge of authentication mechanisms, encryption, and security protocols used in LTE networks. OS Hardening: Knowledge of techniques and practices for securing and hardening operating systems to enhance network security and resilience. Device Drivers: Understanding of device driver development and integration for hardware components within an LTE network infrastructure. Preferred Qualifications: Experience: 6 to 10 yrs experience from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE) or any other equivalent degree. Candidate should have good coding skills in C/C++. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty - Catastrophe Risk Management Designation: Analytics and Modeling Analyst Qualifications: BE/BTech/BCom Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claims settlements related any client property they own or any accidentsCatastrophe Risk Management refers to the process of guiding insurers how to manage risk aggregations, deploy capital, and price insurance coverage by using computer assisted calculations to estimate the losses that could be sustained due to a catastrophic event such as a hurricane or earthquake. What are we looking for? -Bachelor's degree from an accredited college/university - BBM/BCA/BCom/BA/BSc/BE-Min 3-4 yrs in an operational or operational support role-Previous experience with Advanced Excel, PowerBI and SharePoint is essential.-Experience with SQL preferred.-Advanced knowledge of PowerPoint and MS Access desired.-Knowledge of VBA, MS Visio and MS Project would be an added advantage.-Good communication and relationship management skill.-Good analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business.-The successful applicant will be responsible for workload and stakeholder management in the MI team, and for the delivery of a range of daily, weekly and monthly dashboards and reports across multiple client engagements. The role will also provide support to operations in the requesting and maintenance of MI reports.-The role will work effectively within a team alongside MI technical analysts and with Operations Management to deliver robust, timely and insightful MI and reporting that enables key stakeholders to make informed decisions.-The ability to coach and mentor team members, and experience in stakeholder and workload management, is therefore essential.-The role will require developing familiarity with the operational processes for each managed services engagement to identify MI reporting opportunities and support operations. The primary toolsets used for delivering reporting will be advanced MS Excel, PowerBI and SharePoint.-The role will involve both working with the MI team on developing reporting and working alongside our operations teams to ensure the right reports are in place to enable operational efficiency. Roles and Responsibilities: -Pro-actively Identify opportunities to support the business with data analytics and reporting.-Responsible for ensuring the MI team are working effectively and meeting delivery deadlines.-Coaching and mentoring junior team members (support) on workload and stakeholder management.-Proactively manage stakeholder issues and workload prioritization.-Work with BU leads and senior management to ensure the right resource is available to support each engagement.-Ensure appropriate risk controls are in place so that items such as the potential risk to Operations meeting timelines and E&O (Errors & Omissions) risk is minimized.-Aid operations by developing tactical capacity planning solutions using advanced excel formulae, power queries and other power automation tools.-Reporting of issues of concern and/or business incidents to supervisor and/or Senior Leadership. Qualifications BE,BTech,BCom
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SSL Administration like certificate renewal and monitoring Experience in queue manager configuration and load balancing, security management (OAM), performance and tuning Experience with MQ in AIX, Red Hat Linux (RHEL) and Windows servers Experience in Managed File Transfers (MFT) Configuration, deployments, and vulnerability remediation in multi-tier environments with firewalls, load balancers, and high availability solutions Preferred technical and professional experience Working experience in Cloud (GCP, AWS) Knowledge in CI/CD and pipeline automation tools Knowledge in Containerisation / Kubernetes / OpenShift
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Security Delivery Practitioner Project Role Description : Assist in defining requirements, designing and building security components, and testing efforts. Must have skills : Saviynt Identity Platform Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Minimum 15 years of full time education Summary :As a Security Delivery Practitioner, you will assist in defining requirements, designing and building security components, and testing efforts. Your day will involve collaborating with teams to ensure security measures are implemented effectively and efficiently. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead security assessments and audits Develop and implement security policies and procedures Stay updated on the latest security trends and technologies Professional & Technical Skills: Must To Have Skills:Proficiency in Saviynt Identity Platform Strong understanding of identity and access management Experience in implementing security controls and protocols Knowledge of security compliance standards Hands-on experience with security tools and technologies Additional Information: The candidate should have a minimum of 5 years of experience in Saviynt Identity Platform This position is based at our Bengaluru office A minimum of 15 years of full-time education is required Qualifications Minimum 15 years of full time education
Posted 2 weeks ago
4.0 - 9.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Security Delivery Practitioner Project Role Description : Assist in defining requirements, designing and building security components, and testing efforts. Must have skills : Saviynt Identity Platform Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Minimum 15 yrs of full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and overseeing the transition to cloud security-managed operations. You will engage in strategic discussions to align security measures with organizational objectives, ensuring a robust security posture in the cloud environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor and evaluate the effectiveness of implemented security measures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Saviynt Identity Platform.- Strong understanding of cloud security principles and frameworks.- Experience with identity and access management solutions.- Familiarity with compliance standards such as GDPR, HIPAA, and ISO 27001.- Ability to conduct risk assessments and vulnerability assessments. Additional Information:- The candidate should have a minimum of 4 years of experience in Saviynt IGA.- A 15 years full time education is required & Bachelors degree in Computer Science.- This position is based at our Gurugram office. Qualification Minimum 15 yrs of full time education
Posted 2 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Saviynt Identity Platform Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning and decision-making to enhance application performance and user experience, ensuring that all stakeholders are aligned with the project objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Saviynt Identity Platform.- Strong understanding of identity governance and administration.- Experience with application design and architecture principles.- Familiarity with cloud-based solutions and integration techniques.- Ability to analyze and optimize application performance. Additional Information:- The candidate should have minimum 5 years of experience in Saviynt Identity Platform.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
As an IP TEC Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices. You have: Bachelors degree in Engineering with 712 years of relevant experience. Provide technical requirement inputs based on customers deployment experiences. Contribute inputs to the development of software/hardware build-controlled production releases. Support the creation and release of hardware/software documentation and customer notifications. Maintain technical and design knowledge for assigned products and technologies, and provide training to lower-tier support teams. It would be nice if you also had: Familiarity with the care process (especially emergency case handling), contributing as needed to the fastest possible problem resolution. Experience with access network nodes, integrating theoretical knowledge and principles with organizational practices and precedents. Advanced network and node-level troubleshooting skills for IP routers and networks, along with in-depth technical knowledge. Specialized expertise in IP Routing, MPLS, QoS, L2, OAM, Systems, and related areas deployed in high-availability core networks. Debugs complex product installations, product problems by applying both established procedures and creative alternatives. Writes technical application notes, field notices. Assists and advises Tier 1/2/3 network architecture and implementation teams. Performs on-site product adaptations or enhancements to installed product. Provides technical and sales support for Test and Evaluations, New Product Introduction s (NPI). Maintains awareness of new products and releases through regular updates with R&D, Product Management Coordinates upgrade programs for Tier 1 customers (including generation of MOP). Provides emergency support to customers on a global basis 24/7. Experience / interest in working in a customer support role and environment is preferred. Proven aptitude for methodical problem solving. Good communication skills. Ability to work well in a close-knit
Posted 3 weeks ago
2.0 - 6.0 years
7 - 11 Lacs
Gurugram
Work from Office
As a Care Technical Customer Advocate you will be the key technical liaison between customers, service, delivery, and R&D teams, ensuring seamless communication and issue resolution. You will analyze technical problems, provide clear insights to customers, and escalate unresolved issues while driving risk reporting, service assurance, and operational improvements. With expertise in Virtualized Network Functions, Cloud Computing (OpenStack, VMWare), Software Defined Networking (SDAN), Fixed Access Systems (xPON, FTTx, Wifi6, FWA, IP), and automation (Python preferred), you will support network upgrades, performance monitoring, and compliance initiatives. Your strong customer management, problem-solving, and conflict resolution skills will help enhance service delivery and customer experience. Collaborating across global teams, you will contribute to best practices, governance meetings, and business growth by identifying new opportunities. .You have: Bachelor's degree in with 12- 15 years of Experience. Manage overall technical relationships with customers and internal service, delivery, and R&D teams. Act as a key liaison between customers and internal teams, ensuring seamless technical communication and collaboration. Analyze technical issues, communicate findings to customers, and escalate unresolved problems to backend teams for in-depth investigation. Manage difficult situations and conflicts while providing clear customer communication regarding operational issues. It would be nice if you also had: Provide proactive risk reports, suggest improvement initiatives, and implement corrective actions for non-compliance. Collaborate with global teams and Product Line Management (PLM) to enhance service delivery, implement best practices, and improve the overall customer experience. Regularly review and resolve critical issues with customers, working closely with Technical Support Operations (TSO) teams. Strong understanding of Virtualized Network Functions (VNFs) and Cloud Computing concepts, including platforms such as OpenStack, VMware, and hypervisor technologies. Knowledge of Fixed Access Systems, including xPON, FTTx, CPE, Wi-Fi 6, FWA, and IP concepts. Familiarity with Software-Defined Networking (SDN), SDAN, and automation. Experience in Service Assurance, OAM Testing, and Reporting. Strong skills in issue analysis, Root Cause Analysis (RCA), and risk reporting. Proficiency in network management, change management, and software upgrades. Python scripting is an added advantage. Experience in performance reporting for SLA/KPI compliance.
Posted 3 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SSL Administration like certificate renewal and monitoring Experience in queue manager configuration and load balancing, security management (OAM), performance and tuning Experience with MQ in AIX, Red Hat Linux (RHEL) and Windows servers Experience in Managed File Transfers (MFT) Configuration, deployments, and vulnerability remediation in multi-tier environments with firewalls, load balancers, and high availability solutions Preferred technical and professional experience Working experience in Cloud (GCP, AWS) Knowledge in CI/CD and pipeline automation tools Knowledge in Containerisation / Kubernetes / OpenShift
Posted 3 weeks ago
5 - 8 years
5 - 11 Lacs
Bengaluru
Hybrid
Role & responsibilities implementation of OIM and OAM solutions for multiple clients, ensuring secure and efficient identity management. Configured and maintained Oracle identity Directory (OID) and Web Gate for secure web traffic management. Implemented high availability setups, including load balancing and redundancy configurations. Conducted regular performance tuning and capacity planning to optimize system performance. Managed 24x7 monitoring and support for production environments, ensuring minimal downtime and quick issue resolution. Performed security audits and applied patches to maintain system security and compliance. Trusted Source Integrations like HRMS, Active Directory, etc. & Custom(Connected and Disconnected) application integration. Custom Email Notification and Event handler, custom Scheduler implementation knowledge. Should have experience in SQL and Java to understand and debug the DB and code-level issues. Good to have experience on SSO integration, SAML and token-based authentication.
Posted 1 month ago
3 - 7 years
12 - 20 Lacs
Bengaluru
Work from Office
Experience- 3+Years Location-bangalore(Onsite) Job Description: • Design and develop OAM functionality for 4G/5G Core Networks • Adaptation of OAM functionality in distributed architecture using Openstack/Kubernetes environments • Operator Interaction along with Requirement & Maintenance Management Skills Required • C++, hands on in Linux environment • Must have very good understanding of OAM Architecture and Design • Experience with OAM /FCAPS subsystem design and development in wireless networks (preferably MME, GWs) • Must have knowledge of protocols like Netconf, Yang, and JSON/REST • Good understanding of the Virtualization/Containerization • Must have exposure to Container/MicroService based development Kubernetes • Good to have understanding of ConfD
Posted 1 month ago
4 - 9 years
5 - 8 Lacs
Bengaluru
Work from Office
Skills : C/C++ programming with Layer 3 (RRC/ RRM/ OAM/ PDCP) protocol + (DPDK,/ ENDC/ L3 Security/ Flow control), L3 protocols, 5G/4G RAN product development in L3/ RRC / CU SW area, ORAN interface Required Candidate profile Notice Period: immediate joiners Education: BE, B.Tech, ME, M.Tech,MCA
Posted 2 months ago
2 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210328 Work Experience 2-5 Job Title Oracle VBCS Developer Responsibilities 2+ years of experience in web development (HTML, CSS, JavaScript) using Oracle products. 2-3 years of experience with Oracle VBCS. Technical Expertise: Design and develop robust VBCS applications, utilizing SaaS, OIC, and Oracle Cloud Database. Translate wireframes and high-level designs into functional, responsive code for web and mobile platforms. Rigorously test, debug, and maintain VBCS applications for optimal performance. Integrate VBCS solutions with other relevant technologies and services. Stay updated on the latest VBCS features and industry trends. Client Focus: Collaborate closely with clients to understand their needs and challenges. Design and present compelling solution proposals, showcasing VBCS capabilities. Conduct solution demos and proof-of-concept workshops to validate solutions. Prepare accurate project estimates that align with client budgets and Infosys guidelines. Provide ongoing technical support and troubleshooting throughout project lifecycles. Teamwork and Collaboration: Work effectively with internal teams, including designers, project managers, and other developers. Contribute to knowledge sharing and continuous improvement initiatives within the team. Proactively communicate project progress and any potential roadblocks. Technical and Professional Requirements: Oracle VBCSDeep understanding of core VBCS functionality, best practices, and design patterns. Web DevelopmentProficient in HTML, CSS, and JavaScript. Experience with responsive design principles is essential. Cloud TechnologiesFamiliarity with SaaS, OIC, and Oracle Cloud Database integration is advantageous. Web ServicesExperience with REST and SOAP web services. Software Development MethodologiesUnderstanding of Agile methodologies and best practices. Preferred Skills: Technology->Oracle Fusion Technology->Fusion Middleware Additional Responsibilities: Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Client-facing skills and strong customer focus. Project management skills are desirable. Experience with other Oracle Middleware technologies. Knowledge of industry-specific VBCS applications or business domains. Educational Requirements Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services * Location of posting is subject to business requirements
Posted 2 months ago
2 - 5 years
5 - 9 Lacs
Bengaluru
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210633 Work Experience 2-5 Job Title OIM Developer Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Identity Management->IDAM-Design , work flow , Implementation,Technology->Identity Management->Identity Governance Framework, Attestation,Access Cert, Role Mgmt,Auditing,Entitlement Mgmt, XACML,Technology->Identity Management->Identity Management - ALL,Technology->Oracle Industry Solutions->Retail Application Admin Preferred Skills: Technology->Identity Management->Identity Governance Framework Attestation/Access Cert Role Mgmt Auditing Entitlement Mgmt XACML->Forgerock Identity Manager Technology->Identity Management->Identity Management - ALL Technology->Identity Management->IDAM-Design work flow Implementation->Okta Technology->Oracle Industry Solutions->Retail Application Admin->Oracle Identity Manager (OIM) Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Educational Requirements Master of Science (Technology),Master Of Comp. Applications,Master Of Engineering,Master Of Technology,Bachelor Of Comp. Applications,Bachelor of Engineering,Bachelor Of Technology Service Line Cyber Security * Location of posting is subject to business requirements
Posted 2 months ago
6 - 10 years
8 - 12 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Skills : Experience on ODSEE or OUD, working with LDAP ACIs, LDAP load testing tools like SLAMD, Implementation plans for maintaining, upgrading and modernizing ODSEE/OUD Environments
Posted 2 months ago
3 - 8 years
7 - 12 Lacs
Bengaluru
Work from Office
Summary As a Oracle Identity & Access Management Administrator at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest challenges. Here are the details on Your role in our mission Support user access provisioning, authentication, and access management processes Actively participates in troubleshooting sessions Manages and maintains documentation including runbooks and troubleshooting guides. Support current operations in Production and Test regions. Responsible for installation, configuration, troubleshooting, and on-going maintenance of Oracle Identity and Access Management version 12c on Linux environment. What we're looking for Demonstrate understanding of security concepts and experience in writing UNIX shell/Database SQL, Java code and WLST scripts. Experience with WebLogic administration. Hands-on experience with Oracle Identity Manager (OIM) 12c platform with a focus on implementing Certifications, Access Requests and Provisioning/Workflows in an enterprise wide deployment. Demonstrate expertise with trouble shooting OAM, OIM, and OUD on Unix/Windows systems. A minimum of 3 years or more relevant experience in Identity Access management Key areas of expected competence: Oracle IdM (such as but not limited to OAM, OIF, OID, OIM, OAAM) Detailed understanding of the Oracle identity stack Excellent Troubleshooting skills Solid hands-on experience with Oracle IdM Ability to provide detailed documentation for installation. Hands on java development skills with Oracle solutions."
Posted 2 months ago
14 - 20 years
25 - 40 Lacs
Bengaluru
Hybrid
How you will Contribute and what you will learn Will be Responsible for writing detailed systems engineering requirements in form of Feature Description and user stories for Femto/ SmartNode/Kolibri, helping PDM with RFPs, generating Compliance statements and supporting existing customers.Interprets internal and external business challenges and recommends best practices to improve products, processes and services. Contributes to strategic decisions within professional area. Solves complex problems based on sophisticated analytical thought and complex judgment. Manages technical requirements from customers needs. Retains technical and design knowledge for assigned products and technologies. Applies and maintains quality standards. Participates in process and tools evolutions and improvements. Skills Bachelor/Masters degree in Electronic/computer science/ engineering. Good hold on 3GPP principles across multiple RATs : 5G, 4G and functioning of core network Programming knowledge of C and C++ to be able to peruse and understand code, along with Development experience in 4G and 5G areas. Understanding of OAM functionality and interfaces to 3gpp stack. Understanding of IP Networking Fundamentals, Understanding of CBRS protocols is desirable Analytical thinking, Creativity in problem solving, Strong analytical and debugging skills, Assertiveness & Self-confident Networking and communication skills in multi-site environment Well organized, committed and quality oriented team player 15+ years of relevant experience on Telco grade products. Strong Development Experience in wireless domain, OAM area. Experience as a Systems Engineer is good to have. Must display a high degree of willingness and ability to understand new product and flexibility to work across domains. Must display a high degree of ownership and commitment towards assigned work Must exhibit good communication skills
Posted 2 months ago
5 - 9 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Title Oracle VBCS Technical Developer Responsibilities 5+ years of experience in web development (HTML, CSS, JavaScript) using Oracle products. 2-3 years of experience with Oracle VBCS. Technical Expertise: Design and develop robust VBCS applications, utilizing SaaS, OIC, and Oracle Cloud Database. Translate wireframes and high-level designs into functional, responsive code for web and mobile platforms. Rigorously test, debug, and maintain VBCS applications for optimal performance. Integrate VBCS solutions with other relevant technologies and services. Stay updated on the latest VBCS features and industry trends. Client Focus: Collaborate closely with clients to understand their needs and challenges. Design and present compelling solution proposals, showcasing VBCS capabilities. Conduct solution demos and proof-of-concept workshops to validate solutions. Prepare accurate project estimates that align with client budgets and Infosys guidelines. Provide ongoing technical support and troubleshooting throughout project lifecycles. Teamwork and Collaboration: Work effectively with internal teams, including designers, project managers, and other developers. Contribute to knowledge sharing and continuous improvement initiatives within the team. Proactively communicate project progress and any potential roadblocks. Technical and Professional Requirements: Oracle VBCSDeep understanding of core VBCS functionality, best practices, and design patterns. Web DevelopmentProficient in HTML, CSS, and JavaScript. Experience with responsive design principles is essential. Cloud TechnologiesFamiliarity with SaaS, OIC, and Oracle Cloud Database integration is advantageous. Web ServicesExperience with REST and SOAP web services. Software Development MethodologiesUnderstanding of Agile methodologies and best practices. Preferred Skills: Technology->Oracle Fusion Technology->Fusion Middleware Additional Responsibilities: Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Client-facing skills and strong customer focus. Project management skills are desirable. Experience with other Oracle Middleware technologies. Knowledge of industry-specific VBCS applications or business domains. Educational Requirements Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services * Location of posting is subject to business requirements
Posted 2 months ago
3 - 7 years
6 - 12 Lacs
Pune, Trivandrum
Hybrid
Hi Everyone, We are hiring for IAM Operation Location: Pune & Trivandrum (Kerala) Years of experience: 2.5+yrs Mandatory Skills: IAM Operations (in any tools), SQL Technical Experience in One Identity tool (preferred) operations or similar IAM tools. Knowledge of Windows server technologies. Knowledge of Microsoft Active Directory Knowledge in DNS, TCP/IP, network technologies Knowledge in MS-SQL (single and cluster configuration) database technologies. Knowledge of incident, problem, change process handling Knowledge of Jenkins Automation tool , IAAS , Infrastructure background. Knowledge in DevOps tools of Github/Azure Kubernetes/pipeline deployment.
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty - Catastrophe Risk Management Designation: Analytics and Modeling Analyst Qualifications: BE/BTech/BCom Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claims settlements related any client property they own or any accidentsCatastrophe Risk Management refers to the process of guiding insurers how to manage risk aggregations, deploy capital, and price insurance coverage by using computer assisted calculations to estimate the losses that could be sustained due to a catastrophic event such as a hurricane or earthquake. What are we looking for? -Bachelor's degree from an accredited college/university - BBM/BCA/BCom/BA/BSc/BE-Min 3-4 yrs in an operational or operational support role-Previous experience with Advanced Excel, PowerBI and SharePoint is essential.-Experience with SQL preferred.-Advanced knowledge of PowerPoint and MS Access desired.-Knowledge of VBA, MS Visio and MS Project would be an added advantage.-Good communication and relationship management skill.-Good analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business.-The successful applicant will be responsible for workload and stakeholder management in the MI team, and for the delivery of a range of daily, weekly and monthly dashboards and reports across multiple client engagements. The role will also provide support to operations in the requesting and maintenance of MI reports.-The role will work effectively within a team alongside MI technical analysts and with Operations Management to deliver robust, timely and insightful MI and reporting that enables key stakeholders to make informed decisions.-The ability to coach and mentor team members, and experience in stakeholder and workload management, is therefore essential.-The role will require developing familiarity with the operational processes for each managed services engagement to identify MI reporting opportunities and support operations. The primary toolsets used for delivering reporting will be advanced MS Excel, PowerBI and SharePoint.-The role will involve both working with the MI team on developing reporting and working alongside our operations teams to ensure the right reports are in place to enable operational efficiency. Roles and Responsibilities: -Pro-actively Identify opportunities to support the business with data analytics and reporting.-Responsible for ensuring the MI team are working effectively and meeting delivery deadlines.-Coaching and mentoring junior team members (support) on workload and stakeholder management.-Proactively manage stakeholder issues and workload prioritization.-Work with BU leads and senior management to ensure the right resource is available to support each engagement.-Ensure appropriate risk controls are in place so that items such as the potential risk to Operations meeting timelines and E&O (Errors & Omissions) risk is minimized.-Aid operations by developing tactical capacity planning solutions using advanced excel formulae, power queries and other power automation tools.-Reporting of issues of concern and/or business incidents to supervisor and/or Senior Leadership. Qualifications BE,BTech,BCom
Posted 2 months ago
2 - 5 years
3 - 8 Lacs
Gurgaon
Hybrid
Job Summary:- Regulatory submission of new products, variations, response to queries, Life cycle management for US and OAM region through preparation of quality dossiers enabling timely approvals. Area Of Responsibility 1. New submissions: a. Review & prepare CMC (Chemistry, Manufacturing and Controls) dossiers for fresh submissions. b. Review documents (Development report, scale up report, specification, stability protocol, analytical validation), etc. Before initiation of Exhibit batches for adequacy. 2. Approval : Review & prepare response to deficiency enabling approval of products filed to regulatory agency. 3. Lifecycle management for drug formulations: a.Prepare and review variation , Annual notification and labelling approval for US and OAM b. Review of change control and file variation as per country requirement 4. Regulatory compliance: a. eCTD compilation b. Ensure reposition of comprehensive product information into central repository C. Review regulatory filing impact of variations, change controls, etc
Posted 3 months ago
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