Area Collection Manager-Housing Loan Skillventory

8.0 - 13.0 years

2 - 5 Lacs

madurai, tamil nadu, india

On-site

Role & Responsibilities Strategy & Planning: Develop and implement effective collection strategies for Home Loans and Loan Against Property (LAP), with a focus on improving resolution rates and recovery of NPAs. Team Management: Lead, mentor, and manage a team of collection agents and executives to consistently achieve daily and monthly collection targets. Performance Monitoring: Track and analyze team performance, ensuring adherence to daily run rates, productivity benchmarks, and call quality standards. Account Management: Identify delinquent and NPA accounts; negotiate repayment plans with borrowers and design optimal recovery solutions. Legal & Compliance: Collaborate with the legal team for recovery actions while ensuring strict compliance with internal policies and financial regulations. Reporting: Prepare, analyze, and present periodic reports on collection performance, risk assessments, and outcomes of recovery strategies.

Posted 2 days ago

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