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NPA Officer

NPA Officer

Wistful Finance

2 - 31 years

3 - 4 Lacs

janak puri delhi-ncr

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

payments compliance

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:Monitor accounts turning into NPA and take immediate recovery action. Make daily follow-up calls/field visits to customers with overdue payments. Educate customers on repayment obligations and consequences of non-payment. Negotiate and restructure repayment plans wherever possible. Coordinate with field collection agents for doorstep recovery. Maintain accurate records of daily collections, settlements, and customer commitments. Escalate willful defaults to the legal/recovery team for further action. Achieve daily and monthly NPA recovery targets. Ensure compliance with company policies and regulatory guidelines (RBI/NBFC norms).

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NPA Officer

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NPA Officer