Project Lead (SaaS MetalCloud)
Location : Kolkata HQ, with frequent pan-India travelExperience : 3- 5 year
About NowPurchase
At NowPurchase, were on a mission to digitally transform the metal manufacturing industryone foundry at a time.
Our Vision Is Bold
To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.Our flagship SaaS platform MetalCloud is at the heart of this revolutionbringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.Were not just building software.Were redefining how an entire industry thinks, works, and grows.
Why This Role Exists
As MetalCloud expands rapidlyonboarding 10+ new projects every yearthe need for a strong Project Lead has become critical.
This Role Is Being Created To
- Manage and implement custom projects with precision and speed with Optimum resource consumption.
- Align every stakeholderfrom Sales to Product to Techto a single execution plan
- Ensure customers realise actual, measurable value from the solutions we deploy
- Build a repeatable, scalable project implementation engine
- Reduce effort, increase efficiency, and deliver a consistent customer experience
- This role carries large ownership, high visibility, and direct impact on the success of every custom project we deploy.
What The Role Looks Like
As a Project Lead, you become the face of NowPurchase for customers after the sale closes.
You Will
- Take complete ownership of custom project implementation
- Work cross-functionally with Sales, Product, Tech, and Customer Success
- Ensure the earliest possible go-live with efficient resource management
- Build trust, confidence, and long-term relationships with customers
- Ensure customers actually use MetalCloud and realise value from it
This is a hands-on roleideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems.
Job Summary (TL;DR)
Were looking for a 3- 5 year experienced B2B Implementation Leader, preferably based in Kolkata, who can take full ownership of project successfrom kickoff to renewal & so on.
Key Responsibilities
- Project Implementation :
- Execute the implementation of projects across regions (South, West, East, North)
- Frequently travel for high-value accounts or escalations
- Ensure customers go live with minimal delays
- Delivery of project under the given constraints of Time,Scope,Cost & Quality
- Onboarding Strategy & Execution :
- Plan and manage rollout timelines
- Configure workflows as per customer requirements
- Ensure seamless coordination between product, tech, and field teams
- Metrics, Reporting & Performance Tracking :
- Track KPIs (activation time, go live tiem)
- Share implementation reports with leadership
- Maintain complete visibility of project progress across regions
- Relationship Management :
- Build long-standing customer relationships
- Celebrate wins, ensure satisfaction, and act as a trusted advisor
Must-Have
Skills & Experience Were Looking For :
- Excellent verbal & written communication skills
- Strong organisation, multi-tasking, and problem-solving abilities with full ownership
- Bachelors degree in Engineering with 2- 3 years of B2B project implementation experience
- Proven execution capability in distributed/on-site environments with willingness to travel across India
- Experience in custom project implementation, industrial automation, or digitisation projects
- Familiarity with CRM/CS tools (Zoho, HubSpot, Gainsight)
- Attention to detail with ability to work in ambiguity
- Understanding of business fundamentals
- Vendor management, purchasing, and negotiation skills
Good-to-Have
- Experience with manufacturing/foundry customers
- Experience hosting demos, webinars, or check-ins
- Experience in industrial SaaS/Projects
Our Hiring Process (Fast & Transparent)
- Initial HR Conversation
- Interview with Senior Manager (Projects)
- Final Round with CEO/CTO
Ready to Join Us
If youre excited about working at the intersection of SaaS, manufacturing, project implementation, and customer successthis is where you belong.(ref:hirist.tech)
