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Novelvox

NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.

132 Reviews in Novelvox
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Srijit Dutta
3 months ago
Works in diverse set of techstacks, and ensures timely delivery of projects.
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Rony Diaz
4 months ago
They provided with a fantastic software solution. Great team !
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Ambrish Sharma
a year ago
NovelVox is a fantastic workplace for those seeking career advancement. They offer a wide range of opportunities for professional development, be it through on-the-job training, workshops, or certifications.
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Julie Anderson
3 months ago
Quite satisfied with their product range and support.
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V K
6 years ago
Technology based company headquartered in SSR Corporate Park in Faridabad. Established in 2008, NovelVox creates flexible Contact Center Agent Desktops and Wallboards for Customers of all sizes, ranging from Enterprise Organizations to more …
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Scott Webers
3 months ago
Provided with a great software solution.
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Devanshu Tiwari
5 years ago
Great place to build your career.
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vishal soni
6 years ago
Best place to work
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Deepak Vats
4 years ago
Nice
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Atul kumar
7 months ago
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