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Novelvox

NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.

132 Reviews in Novelvox
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Naveen
a year ago
Working here has been a fantastic experience. The company has created a great work environment where employees feel valued and appreciated. The management is supportive and approachable. They are always ready to help employees succeed in their roles.
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Anusha Raina
a year ago
As a staff member in Novelvox, I can attest to the company's dedication to providing exceptional products and services. Not only that, the work culture is excellent and the company places high value on employees. I am proud to be a part of such a supportive company.
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Fawaaz Ali Khan
a year ago
I have been working with NovelVox for the last 5 years. I gained lots of knowledge while working with this organization. The best thing I like the most in this organization is, we can directly reach our CEO while taking any concern. and he is always happy to listen our problem and give us a solution as well.
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Srijit Dutta
3 months ago
Works in diverse set of techstacks, and ensures timely delivery of projects.
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Rony Diaz
4 months ago
They provided with a fantastic software solution. Great team !
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Ambrish Sharma
a year ago
NovelVox is a fantastic workplace for those seeking career advancement. They offer a wide range of opportunities for professional development, be it through on-the-job training, workshops, or certifications.
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Julie Anderson
3 months ago
Quite satisfied with their product range and support.
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V K
6 years ago
Technology based company headquartered in SSR Corporate Park in Faridabad. Established in 2008, NovelVox creates flexible Contact Center Agent Desktops and Wallboards for Customers of all sizes, ranging from Enterprise Organizations to more …
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Scott Webers
3 months ago
Provided with a great software solution.
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Devanshu Tiwari
5 years ago
Great place to build your career.