126 Notation Jobs

Job requisition ID :: 83295 Date: Jun 15, 2025 Location: Pune Designation: Senior Consultant Entity: Client - Mercedes Benz Client Manager - Shabna Experience - 6-9 Years Role : Camunda Dev JavaScript BPM developer Automating the business processes with through developing scripts connecting our tool Camunda with other applications . It is within reach with this full-time job as JavaScript BPM developer Your road to success Developing in Camunda allows us to visualize workflows to everyone in the organization and automating them improves the user experience of our customers. You can do this as a JavaScript BPM Developer with full focus on: providing a scalable process automation platform for application delivery. writing scripts for backend processes in JavaScript. deliver workflow automation to the business and thereby our customers. connecting the Camunda restAPI’s with the Athlon systems. orchestrating microservices. Total IT experience 6 to 9 years. 3 – 5 years of experience as a JavaScript developer. full stack development knowledge is an advantage; JavaScript, NodeJS, Typescript , AngularJS knowledge of Camunda is an advantage. experience in business process model and notation (BPMN). knowledge of tools such as MS SQL, Oracle database, API’s. AGILE/Scrum concepts and ceremonies

TransUnion's Job Applicant Privacy Notice What We'll Bring We are seeking a detail-oriented and proactive Knowledge Management Specialist to join our team. This role will focus on creating, maintaining, and optimizing Standard Operating Procedures (SOPs), process maps (using EPM/BPMN standards), process taxonomies, and other knowledge assets. The ideal candidate will have a strong background in technical writing, process documentation, and knowledge management frameworks, with a passion for driving operational excellence and knowledge sharing. What You'll Bring Key Responsibilities Develop and maintain Standard Operating Procedures (SOPs) in collaboration with process owners and SMEs. Create and update process maps using EPM (Enterprise Process Mapping) and BPMN (Business Process Model and Notation) standards. Design and maintain process taxonomies to support knowledge classification and retrieval. Collaborate with cross-functional teams to gather, validate, and document business processes and workflows. Create engaging and user-friendly knowledge content, including manuals, guides, FAQs, and training materials. Ensure all documentation is consistent, version-controlled, and aligned with organizational standards. Support knowledge audits and gap analyses to identify areas for improvement. Promote knowledge sharing and best practices across teams and departments. Use content management systems (CMS) and knowledge bases to publish and manage documentation. Monitor and report on documentation usage, effectiveness, and feedback. Experience from Call center training documentation development or knowledge management groups. Core Knowledge Management & Documentation Skills SOP creation and lifecycle management Process documentation using BPMN and EPM standards Experience with process mapping tools (e.g., Visio, Lucidchart, Business Optix) Strong technical writing and content structuring skills Familiarity with taxonomy design and metadata tagging Version control and document management best practices Soft Skills Strong communication and stakeholder management Analytical thinking and attention to detail Ability to work independently and manage multiple priorities Collaborative mindset for cross-functional engagement Impact You'll Make Bachelor's degree in Information Management, Library Science, or a related field 2-4 years of experience in knowledge management or a related field Must have strong attention to detail to review, edit, and format documents accurately, identifying errors, inconsistencies, and non-compliance issues, and ensuring document quality and integrity Should possess strong organizational skills to manage multiple documents, versions, and revisions effectively, ensuring that documentation processes are streamlined and efficient Must have strong communication skills to collaborate effectively with cross-functional teams, convey information clearly and accurately, and facilitate document reviews, approvals, and revisions Strong problem-solving skills to identify issues, analyze root causes, and recommend solutions to address documentation-related challenges, such as compliance gaps, process inefficiencies, and quality issues. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Business Analysis Show more Show less

PGT Music Teacher is responsible for instructing students in music theory, practical skills (vocal and instrumental), and preparing them for exams and performances. They also organize and conduct school music events, mentor students, and ensure a positive learning environment. Key Responsibilities: Teaching: Deliver engaging lessons covering music theory, notation, rhythm, and composition, as well as vocal and instrumental techniques. Lesson Planning: Develop and implement comprehensive lesson plans tailored to student needs and curriculum requirements. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person

Quality Controller (Full-Time, On-Site - Vadavalli, Coimbatore) The role involves proofreading and checking layout consistency, and cross-checking corrections from authors and publishers after page proofs. The individual must have strong knowledge of proofreading symbols, scientific notations, equation-breaking standards, and typesetting rules, along with analytical thinking and attention to detail. Key Responsibilities: Perform detailed proofreading to ensure accuracy and consistency in layout and content Apply standard proofreading symbols to mark corrections clearly and effectively Cross-check corrections from authors and publishers against page proofs Analyze input queries and ensure the quality of the final product Maintain high-quality standards throughout the production process Skills & Qualifications: 0–1 year of experience in the publishing industry Proficiency in Adobe Acrobat Professional Strong knowledge of proofreading symbols, mathematical equations, and scientific notation handling Excellent analytical and problem-solving skills with strong attention to detail Ability to quickly learn new tools and workflows while consistently delivering high-quality output Shift & Pay Details Work Type: Full-Time, On-Site (Vadavalli, Coimbatore) Shift: Rotational Salary – upto 15,000 (Based on skill and performance) Submit your application using the link below: https://forms.gle/u7UbRejz6tF4YgxJ7 Show more Show less

Description Ciklum is looking for a Senior Business Analyst to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About The Role As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. Responsibilities Ensure stakeholders' engagement and effective collaboration Plan, estimate, and perform Business Analysis activities within all SDLC stages Define business needs and objectives Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project Model requirements by using the most applicable notation according to the project needs Define Information Architecture for project documentation within the project Define or contribute to the solution roadmap definition Define and manage the solution scope to avoid scope creep Manage the backlog: from the definition of “how” to its execution, perform backlog prioritization and refinement Define Change management procedure Collaborate closely with the development team Ensure requirements quality on the project Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones Requirements We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit! Proven ability to work with different groups of stakeholders along with experience in setting up stakeholder management approach Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) Vast experience in setting up requirements life cycle management High proficiency in requirements documentation, its structure definition, and templates creation Solid experience in UML and BPMN modeling (and ability to adjust modeling approach according to the project context) Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least) Expertise in product scope management and backlog management Solid knowledge of Business analysis techniques and best practices Experienced and flexible Agile practitioner focused on delivering value Communication is a key. You speak and write in English fluently or at least at an upper-intermediate level Able to express ideas, thoughts, and questions simply, concisely, and in a structured way Accountable for the own scope of work and follow the “said and done” principle Eager to learn and grow: curios, keen to constant self-development Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions Capable of assessing tasks of less experienced colleagues and providing constructive feedback Desirable Experience in Pre-sales, Discovery phases: having ownership of BA tasks Technical knowledge and skills: Solid knowledge of major architectural types Practical experience in working with main database types and writing queries What's in it for you Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About Us At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Experiences of tomorrow. Engineered together Interested already? We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum. Apply Show more Show less

HOTEL INDUSTRY - ONLY PREFERRED To ensure close liaison and co-ordination with F&B Department, Housekeeping, Engineering etc for meeting their needs To study thoroughly the items needed to purchase and to have sufficient knowledge about them and their use To ensure supply of merchandise for various departments keeping in mind the ‘lead time’ required for procurement To process and keep track of every purchase requisition, purchase order, contract for regular supplies, upkeep and maintenance of these supplies and lists for kitchens for daily perishables and other standing order requirements To sort out the requirements into- top priority (immediate action), urgent (required in less than half the lead time) and normal (within the lead time) To ensure conformity to standards and specifications of merchandise as required by the management To ensure that the requisitions from the originating department are routed through proper channels To constantly endeavour to obtain goods at competitive prices without sacrificing the desired quality standards To maintain proper planning and control systems by filing of different purchase orders in serial order- department wise, lead time demarcation for each item and stated delivery time for each item Preparation of contracts and their terms, use of proper signatures and stamp papers as per existing laws, notation of expiry of contract period, and advertising through local papers to invite tenders etc IDS S/w knowledge is mandatory Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Altera – Expert Technical Support Consultant Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Allscripts TouchWorks®, Allscripts® Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email). Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills. This is a Remote role. Responsibilities Possesses sound knowledge of organization's products Follows all Standard Operating Procedures SOP's (i.e. Patient Safety and Compliance) Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements Leverages common industry tools used for OS, SQL, Networking. Tracks and documents inbound support requests and ensures proper notation of client problems or issues Documents problems and solutions to train lower-level support on how to properly address client or product problems Maintains a log (SNOW) of issues and conveys client feedback regarding issues and collaborates with product development staff, via problem record or issue case to improve on current design or to identify possible problems with design Assists field technicians who are troubleshooting problems or repairing product. Achieves established support goals Stays abreast of current technology in products, design changes, and new products offered Works directly with clients on very complex or multifaceted problems, leading the effort through ongoing engagement, in some instances, at the client site Acts as a lead support resource, handling issues that are subject to high-profile escalations for that entire product Handles all specific product related functional and technology related issues including work required for system/data recovery, involving other necessary resources at Allscripts Provides formal training to team members and documentation as needed Identifies opportunities for cost saving through increased efficiency and the development of tools Identifies potential revenue generating opportunities and work with their management team to realize these opportunities Acts as a single point of contact for client specific engagements in absence of his/her manager May participate in new hire process. Interviews potential new hires and participates in selection process Qualifications Academic and Professional Qualifications: Bachelor's Degree or equivalent work/technical related experience Certifications as needed for a specific technical role and/or relevant experience. ITIL Certification Experience: 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience (Preferred) 2-3 years of the total experience should be at the Senior level Displays mastered level knowledge of the following: Altera Solutions and knowledge of Altera clients and familiarity with the healthcare industry in general Microsoft technologies as well as other 3rd party technical solutions, OS/DB/SQL, networking and security Knowledge of writing advanced scripts to perform troubleshooting Software support experience demonstrating troubleshooting / analytical skills Software development life cycle Configuring and using one or more applications or components Travel Requirements: None Working Arrangements: Work is performed in a remote environment with minimal exposure to health or safety hazards Altera offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Altera's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Altera must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Altera Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% General Duties & Responsibilities Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed Education Requirements High school diploma or GED General Knowledge, Skills & Abilities Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Fis Job Level Description Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type - Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type: Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type - Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type - Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type - Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type - Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

BlackStone eIT is seeking a knowledgeable and motivated ARIS Engineer for a project-based position. In this role, you will leverage your expertise in ARIS to support our process management initiatives, ensuring the effective design, implementation, and optimization of business processes. You will work closely with stakeholders to understand their requirements and translate them into efficient ARIS-based solutions. Your contributions will directly impact our operational efficiency and the overall success of projects. This is an excellent opportunity to apply your skills in a dynamic environment while working on exciting projects that drive organizational improvement. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience with ARIS tools, process modeling, and process optimization Familiarity with BPMN (Business Process Model and Notation) and its application in ARIS Strong analytical and problem-solving skills, with the ability to work with cross-functional teams Experience in conducting workshops and engaging with stakeholders to gather requirements Excellent communication and presentation skills A solid understanding of business process management concepts and methodologies Ability to manage multiple tasks effectively, meeting project deadlines Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Type - Senior Business Analyst Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Typical Certifications Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

Our technology services client is seeking multiple Oracle GRC Consultant to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Oracle GRC Consultant Mandatory Skills: GRC, E Business Suite Governance, Risks and Compliance Experience: 10+ Years Location: PAN India Notice Period: Immediate- 15 Days Job Responsibilities Develop and Implement GRC Programs and Policies Create and enforce governance risk management and compliance programs to ensure the organization adheres to regulatory requirements and internal policies Conduct Risk Assessments Identify potential risks and develop mitigation strategies to minimize impact on the organization Monitor Compliance Ensure ongoing compliance with regulatory requirements and internal policies through regular audits and assessments Collaborate with Various Departments Work closely with different departments to ensure GRC goals are met and integrated into business processes Prepare Reports and Documentation Generate reports and documentation for internal and external audits providing insights and recommendations Provide Training and Support Offer training and support on GRC related matters to employees and stakeholders Technical Skills Knowledge: Proven Experience Gathering and interpreting business requirements developing technical requirements and specifications Software Engineering Methodologies Knowledge of software engineering methodologies reporting tools modeling and testing Lean Six Sigma and Business Process Modelling Understanding of Lean Six Sigma and Business Process Modelling and Notation Oracle GRC Knowledge Familiarity with Oracle GRC Governance Risk Compliance and Oracle Risk Management Cloud RMC is highly desirable 1 If you are interested, share the updated resume to sohail.s@s3staff.com Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Description Business Systems Support analyst Job Description Key Responsibilities The business systems support analyst is responsible to manage customer’s issues end to end through receiving and issue from the customer, making sense of it and either resolving it or escalation up the chain to team/s that will provide a resolution while owning the issue until resolve. Providing support and stakeholder engagement Case troubleshooting and resolution and where needed work with other teams to get the issue resolved Escalate issues timeously Maintain detailed case history and documentation, ensuring comprehensive documentation and timely follow-up Work closely with Business and Function Support teams to aide in knowledge transfer, identification, and remediation of bugs Own the case end to end and continue to up the customer Documen findings / requirements form the root cause analysis work Document processes and procedures Ability to present information to stakeholders Ability to present information in a coherent manner Work Experience And Qualification IT / Relevant Science/business tertiary qualification Minimum of 2 years Business / System analysis experience Analysis knowledge of enterprise system i.e. Sales Force, SAP, Oracle,etc Experience in Customer Service Exposure as an end user to a support systems, i.e. remedy, zendeks, etc. Trends and patterns identication and execution thereafter. Microsoft Office Suite Experience working within all aspects of the Software Development Life Cycle (SDLC). Knowledge of BPMN (Business process modelling notation), OOD (Object oriented design), UIX (User interface design), CJM (Customer journey mapping) - Enterprise Architecture. Excellent communication, both written and verbal Excellent relationship management and collaboration skills Good planning and time management skills Critical Skills Of The Role Analysis Problem solving Customer Service Communication Relationship Management Self Management Decision making Planning, co-ordinating and directing DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Show more Show less