Northwest Bank

Job Description The Staff Auditor collects and analyzes data, performs interviews of employees, and applies internal audit strategies to provide independent assurance as to whether the company's processes of risk identification, controls and governance are adequately designed and operating effectively. Essential Functions Assist with research of specific business risks and regulations Work with relevant personnel during the audit process, inclusive of the audit team and company employees Perform detailed audit testing (collect and analyze data and record results in workpapers as outlined in the audit program) Summarize results/findings Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Qualifications Bachelor's Degree Accounting, Finance preferred Less than 2 years Auditing experience preferred Less than 2 years Administrative/Business related experience preferred Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Show more Show less

Job Description The Equipment Finance Closing Coordinator will contribute to a team environment by coordinating and leading the loan closing process for equipment finance loans. This position will effectively manage the closing timeline to ensure service standards. This position will have direct contact with external customers, lending partners, and legal counsel. The Equipment Finance Closing Coordinator must have strong knowledge and background in the key documentation elements of complex lending arrangements. This position requires excellent communication skills, and the ability to multitask in a deadline-driven fast-paced setting. Essential Functions Responsible for initiating and driving the loan closing process, coordinating the activities, decisions and communications with outside council Review of all loan documentation to ensure that all legal, credit, collateral, and regulatory requirements are included in the documentation. This will include a wide variety of complex commercial documents and contracts, leases, assignments, agreements, and other finance equipment documents. Review entity formation documentation, operating and partnership agreements to verify that the power, authority, and existence of all obligors, guarantors, etc. is obtained and is retained appropriately in company records. Demonstrate knowledge and ability to analyze problems, make decisions, and take measured risks, using available data Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations. Initiate and reconcile funds' movements in accordance with client/lender instructions Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions. Provide information as requested by clients, business partners, or lenders. Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems and monitoring own work progress, and effectively use resources Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Coordinate the post-closing Legal Review of all transactions meeting the Association’s criteria for independent review by an attorney on the Legal Team. Coordinate any curative actions required by the independent Legal Review. Work as part of a team Back up co-workers and work with various special projects or other tasks as assigned Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Education + Experience preferred Bachelor’s degree Experience closing Equipment Finance loans 6-8 years of related experience Analytical, problem solving, and proven decision-making skills Ability to manage concurrent assignments in an effective, efficient, and organized manner Location: this position may be performed remotely or onsite Mon-Thurs if within 40 miles of a Northwest Hub (including but not limited to: Fishers, IN, Columbus, OH, Independence, OH, Buffalo, NY, Pittsburgh, PA) Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Show more Show less

Job Description The Senior Account Executive will be responsible for prospecting and selling loan/lease as well as turn-key bank loan products to new prospects and existing relationships with both private and public middle market companies. New business is developed through direct sales origination with generally middle market companies, both private and publicly traded, in the areas of – manufacturing, wholesalers, distributors and service companies, etc. Transaction sizes range from $3 million to $30 million, with the average transaction size of $3 - $10 million. Essential Functions Initiate and identify new business opportunities, which may include existing customers as well as prospecting for new clients thru cold calls and in-person meetings Arrange personal meetings with prospects to explain Northwest’s products, rates, and terms of finance agreements Achieve and exceed volume quota by effectively targeting, qualifying, and closing equipment financing transactions in the assigned territory on a direct basis Use industry insight, analytical skills, product knowledge and communication skills to identify, develop, activate, and maintain customer relationships Structure, design, propose and close viable finance transactions Manage customer relationships on an on-going basis by monitoring and being pro-active with respect to changing dynamics of both market conditions and competition Assist the credit function and personnel as required and requested Knowledge of Excel and experience utilizing a CRM program a plus Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in business, finance, or related 5-6 years of Marketing/Sales experience within a Commercial Finance Company or Bank Background in building and maintaining long term relationships with senior level managers of middle market companies Independent and tenacious marketer with an entrepreneurial spirit and extensive experience with originating, qualifying, and closing a variety of financing products. Successful track record in corporate financial sales and a proven ability to meet volume quota requirements and establish solid relationships Ability to consistently identify opportunities and develop relationships with candidate's existing base of contacts as well as developing new customers Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Show more Show less

Job Description The Sr. Commercial Reporting Analyst is responsible for producing and coordinating reporting activities, including maintaining an exceptional level of data accuracy across all sources including loan origination systems, loan accounting systems, data lake and data warehouse. Deliverables include bank wide as well as external (FDIC/Auditors/Shareholders) reporting which includes, but not limited to, risk rating migration, portfolio monitoring, policy exception, delinquency, watch lists, negotiable collateral monitoring, financial Statement tracking, pipeline, covenant, maturity, loan approvals, and loan lifecycle time studies. This individual will ensure timely presentation and delivery of reporting to relevant stakeholders, provide confidential support and communication on ad-hoc projects, and facilitate various audit and regulatory requests, retaining all supporting evidence, researching & resolving both routine and complex questions and challenges. This individual will ensure compliance with internal policies and external regulations for all reporting deliverables. Essential Functions Develop in-line risk reporting, concentration monitoring, performance measurements, and KRI (Key risk indicators) with Line of Business and commercial-wide management dashboards. Recommend, build and reconcile new reports using Power BI or excel, including research and development of linkage of related data from various sources including loan origination systems, loan accounting systems, data lake and data warehouse. Generate and package monthly/quarterly extracts/reports for FDIC and/or auditors, including reconciliation to source data Generate and package weekly, monthly, quarterly extracts/reporting for business lines Credit Management in the Commercial Bank, including reconciliation to the source data for distribution Create/maintain procedures for data extraction and report creation Leverage tools including Signature, Moody's CreditLens, Abrigo, CustomerOne, Power BI, for research and to produce ad hoc and ongoing bank-wide credit risk reporting. Generate periodic and ad-hoc statics and reports as requested Create and maintain organization for electric storage of documents, including reasonable naming conventions Assist with the develop and on-going maintenance of process flow charts/diagrams Assist with the develop and on-going maintenance of org charts for the Commercial Bank Assist with onboarding activities for new employees Provide back-up support for all administration duties for the Loan Administration Team Lead Ensure policy exceptions, risk rating migration, loan maturities, delinquencies, are tracked and reported in order to monitor portfolio risk factors and minimize out of order situations. Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's Degree in Economics, Finance, and/or Business preferred 5 - 6 years Financial institution/Banking experience required 2 - 3 years of experience in reporting analytics preferred 2 - 3 years of experience in portfolio management preferred 2 - 6 years of experience in regulatory reporting Proficiency in Abrigo, Power BI, MS Excel Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Treasury Management Product Manager is responsible for building Product Management discipline within the organization, implementing goals and objectives that are linked with strategic initiatives, delivering exceptional customer service, utilizing technology to improve operating performance, and building strong working relationships with all other business units. This position is responsible for comprehensive, strategic management of treasury management products and related services to ensure the proper level of expertise and bench strength is fostered in all of the aforementioned areas. Essential Functions Foster a climate that encourages innovation and development Optimize the use of technology to improve product functionality Increase organizational effectiveness through partnerships with areas in the bank Minimize operational risk related to the products managed Communicate, influence, and negotiate desired results Develop knowledge of all business processes related to and supporting managed products Actively network within the industry with various groups/peers Conduct regular meetings at senior levels to achieve alignment with strategic initiatives Evaluate and recommend technology and third party solutions providers Integrate new technology partners into the group of solutions providers and manage vendor relationships Benchmark Bank performance against industry peers Create and use business metrics to establish KPI's to measure performance Recommend/implement improvements to product offerings Recognize value/revenue opportunity through proper application of products and services Develop product level P&Ls Assist with implementation and training for new technology, products and services Implement quality improvement methodologies Develop documentation for all product under management including agreements, procedures, client facing collateral Represent Bank in industry organizations and committees Manage treasury management product/service development and enhancement Administer product policies and procedures Forecast and report key benchmarks and goals to Senior Management Develop, execute, and manage comprehensive TM product strategy Identify customer needs and preferences based on industry and cash flow needs Serve on Northwest’s Products, Services, and Delivery Channel Governance Committee Develop and implement fee generating alternatives Develop and manage operating budgets and expenditures Coordinate corporate annual product goals and budgets Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments Attend compliance training events to stay current with regulations Identify risk and test controls designed to minimize risks Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management Increase fee and other revenue opportunities Manage Northwest’s competitive position amongst its peers Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's degree required 5 - 6 years of product management of Bank treasury management solutions preferred 8 - 12 years of Banking experience preferred Knowledge of regulatory and compliance issues Strategic minded with corresponding experience building business cases, P&Ls, roadmaps, and product line plans Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The VP, Commercial Underwriter – Franchise Finance serves as the primary underwriter for complex relationships in the large corporate and middle market portfolio for Northwest Bank. The ability to independently perform highly in-depth qualitative and quantitative analysis at the client, industry and macroeconomic levels is required. The Commercial Underwriter is expected to design and recommend credit structures to senior leadership which align with the needs of the clients and the risk appetite of the Bank. Regular client contact will occur as part of the underwriting and portfolio management duties. Where Northwest Bank is the lead agent, the Commercial Underwriter will be involved in the preparation of loan syndication market materials and other supporting documentation and may participate in sell-side activities. Essential Functions Prepare detailed credit memorandum for complex lending relationships Complete comprehensive analysis on client financial statements Recommend proper loan structure, including appropriate covenant formulas and definitions Identify credit strengths, weaknesses, risks and mitigating factors Determine the required scope for underwriting and due diligence based on client risk profile Participate in joint calls with Relationship Managers Maintain a working knowledge of macroeconomic factors affecting national and global markets Identify and track loan and credit policy exceptions Monitor ongoing risk in the assigned portfolio and recommend proactive action if necessary Prepare annual or quarterly reviews for relationships within the portfolio, as required Recommend and defend appropriate risk ratings Review and negotiate legal documentation with outside bank counsel Develop financial statement forecasts and enterprise valuations Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in Finance, Accounting or related field 8-12 years of experience underwriting in the Restaurant and Franchise Finance sector Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Commercial and Small Business Closing Coordinator will contribute to a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitating the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing timeline to ensure service standards. Position will have direct external customers, lending partners, and external legal counsel contact. Must have strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions Conduct review of all loan documentation (originated and broadly syndicated loans) to ensure all legal, credit, collateral, and regulatory requirements are included in the documentation. This will include a wide variety of real estate and commercial documents and contracts, leases, assignments, easement agreements, title reports, appraisals, surveys, mortgage loan documentation, entity formation documentation, partnership agreements and other real estate transaction documentation. Review documents received from originating lenders on purchased credit facilities to ensure approved terms and conditions are appropriately documented and all required documents were obtained in accordance with established procedures. Certification of all required documents establishing the power, authority, and existence of all obligors, guarantors, etc. is obtained and is retained appropriately in company records. Manage title company process on originated loans including reviewing, analyzing title documents and encumbrances, surveys and parcel maps, leases, and purchase agreements. Communicate with the borrower to see that all title requirements are met at closing. Collateral may involve real estate in multiple counties and states. Coordinate the post-closing Legal Review of all loan documents for accuracy and completeness *Ensure all original documents are scanned and uploaded to the system of record Compile vital documents for the creation of paper files to be housed in vault Original documents are received via inter-office, USPS or overnight services Coordinate any curative actions required by the independent Quality Control/Legal Review Ensure all documents to be recorded at county level are completed Record via E-File OR Mail recording to county courthouse with appropriate recording payment Review, monitor and track construction loan progress ensuring inspections are tracked and completed, copies of all applicable documents (i.e. contracts, permits, plans, specs, maps, etc.) are obtained and approved construction costs are not exceeded. This may involve working with title companies for date down endorsements Demonstrate knowledge and ability to analyze problems, make decisions, and take measured risks, using available data Coach and mentor less experienced team members Work as part of a team in a leadership capacity Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete other duties and special projects as requested by management Education + Experience preferred Bachelor's degree in Business, Business Law, or Paralegal Program 3-5 years of Commercial real estate lending experience 3-5 years of loan closing and documentation function in law firm 3-5 years of experience in a title company closing commercial loans Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Treasury Management Product Manager is responsible for building Product Management discipline within the organization, implementing goals and objectives that are linked with strategic initiatives, delivering exceptional customer service, utilizing technology to improve operating performance, and building strong working relationships with all other business units. This position is responsible for comprehensive, strategic management of treasury management products and related services to ensure the proper level of expertise and bench strength is fostered in all of the aforementioned areas. Essential Functions Foster a climate that encourages innovation and development Optimize the use of technology to improve product functionality Increase organizational effectiveness through partnerships with areas in the bank Minimize operational risk related to the products managed Communicate, influence, and negotiate desired results Develop knowledge of all business processes related to and supporting managed products Actively network within the industry with various groups/peers Conduct regular meetings at senior levels to achieve alignment with strategic initiatives Evaluate and recommend technology and third party solutions providers Integrate new technology partners into the group of solutions providers and manage vendor relationships Benchmark Bank performance against industry peers Create and use business metrics to establish KPI's to measure performance Recommend/implement improvements to product offerings Recognize value/revenue opportunity through proper application of products and services Develop product level P&Ls Assist with implementation and training for new technology, products and services Implement quality improvement methodologies Develop documentation for all product under management including agreements, procedures, client facing collateral Represent Bank in industry organizations and committees Manage treasury management product/service development and enhancement Administer product policies and procedures Forecast and report key benchmarks and goals to Senior Management Develop, execute, and manage comprehensive TM product strategy Identify customer needs and preferences based on industry and cash flow needs Serve on Northwest’s Products, Services, and Delivery Channel Governance Committee Develop and implement fee generating alternatives Develop and manage operating budgets and expenditures Coordinate corporate annual product goals and budgets Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments Attend compliance training events to stay current with regulations Identify risk and test controls designed to minimize risks Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management Increase fee and other revenue opportunities Manage Northwest’s competitive position amongst its peers Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's degree required 5 - 6 years of product management of Bank treasury management solutions preferred 8 - 12 years of Banking experience preferred Knowledge of regulatory and compliance issues Strategic minded with corresponding experience building business cases, P&Ls, roadmaps, and product line plans This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Senior Account Executive will be responsible for prospecting and selling loan/lease as well as turn-key bank loan products to new prospects and existing relationships with both private and public middle market companies. New business is developed through direct sales origination with generally middle market companies, both private and publicly traded, in the areas of – manufacturing, wholesalers, distributors and service companies, etc. Transaction sizes range from $3 million to $30 million, with the average transaction size of $3 - $10 million. Essential Functions Initiate and identify new business opportunities, which may include existing customers as well as prospecting for new clients thru cold calls and in-person meetings Arrange personal meetings with prospects to explain Northwest’s products, rates, and terms of finance agreements Achieve and exceed volume quota by effectively targeting, qualifying, and closing equipment financing transactions in the assigned territory on a direct basis Use industry insight, analytical skills, product knowledge and communication skills to identify, develop, activate, and maintain customer relationships Structure, design, propose and close viable finance transactions Manage customer relationships on an on-going basis by monitoring and being pro-active with respect to changing dynamics of both market conditions and competition Assist the credit function and personnel as required and requested Knowledge of Excel and experience utilizing a CRM program a plus Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in business, finance, or related 5-6 years of Marketing/Sales experience within a Commercial Finance Company or Bank Background in building and maintaining long term relationships with senior level managers of middle market companies Independent and tenacious marketer with an entrepreneurial spirit and extensive experience with originating, qualifying, and closing a variety of financing products. Successful track record in corporate financial sales and a proven ability to meet volume quota requirements and establish solid relationships Ability to consistently identify opportunities and develop relationships with candidate's existing base of contacts as well as developing new customers Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Treasury Management Product Manager is responsible for building Product Management discipline within the organization, implementing goals and objectives that are linked with strategic initiatives, delivering exceptional customer service, utilizing technology to improve operating performance, and building strong working relationships with all other business units. This position is responsible for comprehensive, strategic management of treasury management products and related services to ensure the proper level of expertise and bench strength is fostered in all of the aforementioned areas. Essential Functions Foster a climate that encourages innovation and development Optimize the use of technology to improve product functionality Increase organizational effectiveness through partnerships with areas in the bank Minimize operational risk related to the products managed Communicate, influence, and negotiate desired results Develop knowledge of all business processes related to and supporting managed products Actively network within the industry with various groups/peers Conduct regular meetings at senior levels to achieve alignment with strategic initiatives Evaluate and recommend technology and third party solutions providers Integrate new technology partners into the group of solutions providers and manage vendor relationships Benchmark Bank performance against industry peers Create and use business metrics to establish KPI's to measure performance Recommend/implement improvements to product offerings Recognize value/revenue opportunity through proper application of products and services Develop product level P&Ls Assist with implementation and training for new technology, products and services Implement quality improvement methodologies Develop documentation for all product under management including agreements, procedures, client facing collateral Represent Bank in industry organizations and committees Manage treasury management product/service development and enhancement Administer product policies and procedures Forecast and report key benchmarks and goals to Senior Management Develop, execute, and manage comprehensive TM product strategy Identify customer needs and preferences based on industry and cash flow needs Serve on Northwest’s Products, Services, and Delivery Channel Governance Committee Develop and implement fee generating alternatives Develop and manage operating budgets and expenditures Coordinate corporate annual product goals and budgets Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments Attend compliance training events to stay current with regulations Identify risk and test controls designed to minimize risks Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management Increase fee and other revenue opportunities Manage Northwest’s competitive position amongst its peers Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's degree required 5 - 6 years of product management of Bank treasury management solutions preferred 8 - 12 years of Banking experience preferred Knowledge of regulatory and compliance issues Strategic minded with corresponding experience building business cases, P&Ls, roadmaps, and product line plans This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The VP, Commercial Underwriter – Franchise Finance serves as the primary underwriter for complex relationships in the large corporate and middle market portfolio for Northwest Bank. The ability to independently perform highly in-depth qualitative and quantitative analysis at the client, industry and macroeconomic levels is required. The Commercial Underwriter is expected to design and recommend credit structures to senior leadership which align with the needs of the clients and the risk appetite of the Bank. Regular client contact will occur as part of the underwriting and portfolio management duties. Where Northwest Bank is the lead agent, the Commercial Underwriter will be involved in the preparation of loan syndication market materials and other supporting documentation and may participate in sell-side activities. Essential Functions Prepare detailed credit memorandum for complex lending relationships Complete comprehensive analysis on client financial statements Recommend proper loan structure, including appropriate covenant formulas and definitions Identify credit strengths, weaknesses, risks and mitigating factors Determine the required scope for underwriting and due diligence based on client risk profile Participate in joint calls with Relationship Managers Maintain a working knowledge of macroeconomic factors affecting national and global markets Identify and track loan and credit policy exceptions Monitor ongoing risk in the assigned portfolio and recommend proactive action if necessary Prepare annual or quarterly reviews for relationships within the portfolio, as required Recommend and defend appropriate risk ratings Review and negotiate legal documentation with outside bank counsel Develop financial statement forecasts and enterprise valuations Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in Finance, Accounting or related field 8-12 years of experience underwriting in the Restaurant and Franchise Finance sector This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Sr. Commercial Reporting Analyst is responsible for producing and coordinating reporting activities, including maintaining an exceptional level of data accuracy across all sources including loan origination systems, loan accounting systems, data lake and data warehouse. Deliverables include bank wide as well as external (FDIC/Auditors/Shareholders) reporting which includes, but not limited to, risk rating migration, portfolio monitoring, policy exception, delinquency, watch lists, negotiable collateral monitoring, financial Statement tracking, pipeline, covenant, maturity, loan approvals, and loan lifecycle time studies. This individual will ensure timely presentation and delivery of reporting to relevant stakeholders, provide confidential support and communication on ad-hoc projects, and facilitate various audit and regulatory requests, retaining all supporting evidence, researching & resolving both routine and complex questions and challenges. This individual will ensure compliance with internal policies and external regulations for all reporting deliverables. Essential Functions Develop in-line risk reporting, concentration monitoring, performance measurements, and KRI (Key risk indicators) with Line of Business and commercial-wide management dashboards. Recommend, build and reconcile new reports using Power BI or excel, including research and development of linkage of related data from various sources including loan origination systems, loan accounting systems, data lake and data warehouse. Generate and package monthly/quarterly extracts/reports for FDIC and/or auditors, including reconciliation to source data Generate and package weekly, monthly, quarterly extracts/reporting for business lines Credit Management in the Commercial Bank, including reconciliation to the source data for distribution Create/maintain procedures for data extraction and report creation Leverage tools including Signature, Moody's CreditLens, Abrigo, CustomerOne, Power BI, for research and to produce ad hoc and ongoing bank-wide credit risk reporting. Generate periodic and ad-hoc statics and reports as requested Create and maintain organization for electric storage of documents, including reasonable naming conventions Assist with the develop and on-going maintenance of process flow charts/diagrams Assist with the develop and on-going maintenance of org charts for the Commercial Bank Assist with onboarding activities for new employees Provide back-up support for all administration duties for the Loan Administration Team Lead Ensure policy exceptions, risk rating migration, loan maturities, delinquencies, are tracked and reported in order to monitor portfolio risk factors and minimize out of order situations. Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's Degree in Economics, Finance, and/or Business preferred 5 - 6 years Financial institution/Banking experience required 2 - 3 years of experience in reporting analytics preferred 2 - 3 years of experience in portfolio management preferred 2 - 6 years of experience in regulatory reporting Proficiency in Abrigo, Power BI, MS Excel This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Commercial and Small Business Closing Coordinator will contribute to a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitating the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing timeline to ensure service standards. Position will have direct external customers, lending partners, and external legal counsel contact. Must have strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions Conduct review of all loan documentation (originated and broadly syndicated loans) to ensure all legal, credit, collateral, and regulatory requirements are included in the documentation. This will include a wide variety of real estate and commercial documents and contracts, leases, assignments, easement agreements, title reports, appraisals, surveys, mortgage loan documentation, entity formation documentation, partnership agreements and other real estate transaction documentation. Review documents received from originating lenders on purchased credit facilities to ensure approved terms and conditions are appropriately documented and all required documents were obtained in accordance with established procedures. Certification of all required documents establishing the power, authority, and existence of all obligors, guarantors, etc. is obtained and is retained appropriately in company records. Manage title company process on originated loans including reviewing, analyzing title documents and encumbrances, surveys and parcel maps, leases, and purchase agreements. Communicate with the borrower to see that all title requirements are met at closing. Collateral may involve real estate in multiple counties and states. Coordinate the post-closing Legal Review of all loan documents for accuracy and completeness *Ensure all original documents are scanned and uploaded to the system of record Compile vital documents for the creation of paper files to be housed in vault Original documents are received via inter-office, USPS or overnight services Coordinate any curative actions required by the independent Quality Control/Legal Review Ensure all documents to be recorded at county level are completed Record via E-File OR Mail recording to county courthouse with appropriate recording payment Review, monitor and track construction loan progress ensuring inspections are tracked and completed, copies of all applicable documents (i.e. contracts, permits, plans, specs, maps, etc.) are obtained and approved construction costs are not exceeded. This may involve working with title companies for date down endorsements Demonstrate knowledge and ability to analyze problems, make decisions, and take measured risks, using available data Coach and mentor less experienced team members Work as part of a team in a leadership capacity Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete other duties and special projects as requested by management Education + Experience preferred Bachelor's degree in Business, Business Law, or Paralegal Program 3-5 years of Commercial real estate lending experience 3-5 years of loan closing and documentation function in law firm 3-5 years of experience in a title company closing commercial loans This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Treasury Management Product Manager is responsible for building Product Management discipline within the organization, implementing goals and objectives that are linked with strategic initiatives, delivering exceptional customer service, utilizing technology to improve operating performance, and building strong working relationships with all other business units. This position is responsible for comprehensive, strategic management of treasury management products and related services to ensure the proper level of expertise and bench strength is fostered in all of the aforementioned areas. Essential Functions Foster a climate that encourages innovation and development Optimize the use of technology to improve product functionality Increase organizational effectiveness through partnerships with areas in the bank Minimize operational risk related to the products managed Communicate, influence, and negotiate desired results Develop knowledge of all business processes related to and supporting managed products Actively network within the industry with various groups/peers Conduct regular meetings at senior levels to achieve alignment with strategic initiatives Evaluate and recommend technology and third party solutions providers Integrate new technology partners into the group of solutions providers and manage vendor relationships Benchmark Bank performance against industry peers Create and use business metrics to establish KPI's to measure performance Recommend/implement improvements to product offerings Recognize value/revenue opportunity through proper application of products and services Develop product level P&Ls Assist with implementation and training for new technology, products and services Implement quality improvement methodologies Develop documentation for all product under management including agreements, procedures, client facing collateral Represent Bank in industry organizations and committees Manage treasury management product/service development and enhancement Administer product policies and procedures Forecast and report key benchmarks and goals to Senior Management Develop, execute, and manage comprehensive TM product strategy Identify customer needs and preferences based on industry and cash flow needs Serve on Northwest’s Products, Services, and Delivery Channel Governance Committee Develop and implement fee generating alternatives Develop and manage operating budgets and expenditures Coordinate corporate annual product goals and budgets Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments Attend compliance training events to stay current with regulations Identify risk and test controls designed to minimize risks Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management Increase fee and other revenue opportunities Manage Northwest’s competitive position amongst its peers Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's degree required 5 - 6 years of product management of Bank treasury management solutions preferred 8 - 12 years of Banking experience preferred Knowledge of regulatory and compliance issues Strategic minded with corresponding experience building business cases, P&Ls, roadmaps, and product line plans This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Senior SBA Loan Closing Specialist is responsible for all due diligence in relation to the accuracy and completeness of a new SBA loan, or a modification to an existing SBA loan, from post customer acceptance to booking/funding. This individual will work closely with SBA Sales and SBA credit to ensure all required due diligence and SBA guidelines are achieved. Additionally, the Senior SBA Closing Specialist will report on progress of loan closings to leadership at regular intervals, will be expected to remain knowledgeable of SBA changes and processes and will work to develop, with leadership, SBA process and procedure materials and provide education to field as requested. Essential Functions Identify business entity types and collect the corresponding legal documentation that they are required to file with the state or county Utilize the loan workflow and specific tasks within the Loan Origination System, help to identify best practices Order, review and analyze all required third-party vendor documents in relation to the collateral to be held on the loan Complete all due diligence associated with the satisfaction of loan approval conditions as well as customer identification requirements in a timely manner Verify the loans have been approved by the appropriate level of authority Be the point of contact between the lender, underwriter, customer, attorney and/or title company, and SBA as needed Ensure all required due diligence and approval documentation has been indexed accurately into our system of record Use the loan documentation software to accurately create legal agreements/contracts Execute a post-closing examination of loan documents for accuracy and completeness and perform upload of documents to the system of record Verify all applicable fees have been collected from the borrower and loan proceeds disbursed according to schedule Send loan specific information to Loan Servicing for core system input and maintenance Verify proper approval has been obtained, including approval from SBA, FSA, etc.as appropriate Ensure proper loan entry/buildout into Loan Origination System (LOS) SBA Module Ensure proper SBA Forms and Disclosures are completed and properly executed at time of application and closing Submit and obtain SBA Loan approval through E-Tran or SBA One for newly originated SBA loans and SBA modifications as required by the Servicing and Liquidation Actions Matrix as needed Order and review CAIVRS and IRS Tax Transcript verifications Coordinate and execute Letter of Credit documentation for Small Business portfolios Support all SBA closings, regardless of LOB in which they are originated May mentor more junior team members Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete other duties and special projects as requested by management Discourage any unsafe work habits by setting a good example for employees by following the required safe work practices as indicated by the safety and loss prevention program Consistently and fairly enforce safe work practices Ensure that each employee knows what to do in the event of an emergency Education And Experience Bachelor's degree in a related field preferred 5 - 6 years previous SBA experience preferred Construction loan closing experience preferred 5 - 6 years previous loan closing / loan operations experience required This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Senior Account Executive will be responsible for prospecting and selling loan/lease as well as turn-key bank loan products to new prospects and existing relationships with both private and public middle market companies. New business is developed through direct sales origination with generally middle market companies, both private and publicly traded, in the areas of – manufacturing, wholesalers, distributors and service companies, etc. Transaction sizes range from $3 million to $30 million, with the average transaction size of $3 - $10 million. Essential Functions Initiate and identify new business opportunities, which may include existing customers as well as prospecting for new clients thru cold calls and in-person meetings Arrange personal meetings with prospects to explain Northwest’s products, rates, and terms of finance agreements Achieve and exceed volume quota by effectively targeting, qualifying, and closing equipment financing transactions in the assigned territory on a direct basis Use industry insight, analytical skills, product knowledge and communication skills to identify, develop, activate, and maintain customer relationships Structure, design, propose and close viable finance transactions Manage customer relationships on an on-going basis by monitoring and being pro-active with respect to changing dynamics of both market conditions and competition Assist the credit function and personnel as required and requested Knowledge of Excel and experience utilizing a CRM program a plus Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in business, finance, or related 5-6 years of Marketing/Sales experience within a Commercial Finance Company or Bank Background in building and maintaining long term relationships with senior level managers of middle market companies Independent and tenacious marketer with an entrepreneurial spirit and extensive experience with originating, qualifying, and closing a variety of financing products. Successful track record in corporate financial sales and a proven ability to meet volume quota requirements and establish solid relationships Ability to consistently identify opportunities and develop relationships with candidate's existing base of contacts as well as developing new customers Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The VP, Commercial Underwriter – Franchise Finance serves as the primary underwriter for complex relationships in the large corporate and middle market portfolio for Northwest Bank. The ability to independently perform highly in-depth qualitative and quantitative analysis at the client, industry and macroeconomic levels is required. The Commercial Underwriter is expected to design and recommend credit structures to senior leadership which align with the needs of the clients and the risk appetite of the Bank. Regular client contact will occur as part of the underwriting and portfolio management duties. Where Northwest Bank is the lead agent, the Commercial Underwriter will be involved in the preparation of loan syndication market materials and other supporting documentation and may participate in sell-side activities. Essential Functions Prepare detailed credit memorandum for complex lending relationships Complete comprehensive analysis on client financial statements Recommend proper loan structure, including appropriate covenant formulas and definitions Identify credit strengths, weaknesses, risks and mitigating factors Determine the required scope for underwriting and due diligence based on client risk profile Participate in joint calls with Relationship Managers Maintain a working knowledge of macroeconomic factors affecting national and global markets Identify and track loan and credit policy exceptions Monitor ongoing risk in the assigned portfolio and recommend proactive action if necessary Prepare annual or quarterly reviews for relationships within the portfolio, as required Recommend and defend appropriate risk ratings Review and negotiate legal documentation with outside bank counsel Develop financial statement forecasts and enterprise valuations Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in Finance, Accounting or related field 8-12 years of experience underwriting in the Restaurant and Franchise Finance sector This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Sr. Commercial Reporting Analyst is responsible for producing and coordinating reporting activities, including maintaining an exceptional level of data accuracy across all sources including loan origination systems, loan accounting systems, data lake and data warehouse. Deliverables include bank wide as well as external (FDIC/Auditors/Shareholders) reporting which includes, but not limited to, risk rating migration, portfolio monitoring, policy exception, delinquency, watch lists, negotiable collateral monitoring, financial Statement tracking, pipeline, covenant, maturity, loan approvals, and loan lifecycle time studies. This individual will ensure timely presentation and delivery of reporting to relevant stakeholders, provide confidential support and communication on ad-hoc projects, and facilitate various audit and regulatory requests, retaining all supporting evidence, researching & resolving both routine and complex questions and challenges. This individual will ensure compliance with internal policies and external regulations for all reporting deliverables. Essential Functions Develop in-line risk reporting, concentration monitoring, performance measurements, and KRI (Key risk indicators) with Line of Business and commercial-wide management dashboards. Recommend, build and reconcile new reports using Power BI or excel, including research and development of linkage of related data from various sources including loan origination systems, loan accounting systems, data lake and data warehouse. Generate and package monthly/quarterly extracts/reports for FDIC and/or auditors, including reconciliation to source data Generate and package weekly, monthly, quarterly extracts/reporting for business lines Credit Management in the Commercial Bank, including reconciliation to the source data for distribution Create/maintain procedures for data extraction and report creation Leverage tools including Signature, Moody's CreditLens, Abrigo, CustomerOne, Power BI, for research and to produce ad hoc and ongoing bank-wide credit risk reporting. Generate periodic and ad-hoc statics and reports as requested Create and maintain organization for electric storage of documents, including reasonable naming conventions Assist with the develop and on-going maintenance of process flow charts/diagrams Assist with the develop and on-going maintenance of org charts for the Commercial Bank Assist with onboarding activities for new employees Provide back-up support for all administration duties for the Loan Administration Team Lead Ensure policy exceptions, risk rating migration, loan maturities, delinquencies, are tracked and reported in order to monitor portfolio risk factors and minimize out of order situations. Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's Degree in Economics, Finance, and/or Business preferred 5 - 6 years Financial institution/Banking experience required 2 - 3 years of experience in reporting analytics preferred 2 - 3 years of experience in portfolio management preferred 2 - 6 years of experience in regulatory reporting Proficiency in Abrigo, Power BI, MS Excel This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Executive Director, Online and Mobile Banking will lead Northwest Bank's digital eco-system with responsibility for design and operation of consumer facing digital shop, buy, and serve experiences in digital channels (online, mobile, Northwest.com). In this highly visible and critical role, the Managing Director will be responsible for establishing and executing a user-based design vision to improve the client experience, accelerate online sales and enrollment, and drive higher retention and engagement through innovative offerings and features. Through both native development and third-party relationships, ensure experiences are aligned with the Northwest brand and support an omni-channel experience for new and existing customers. This role will be expected to be a strong, creditable voice in driving Northwest's digital and payments journey, enabling business partners and stakeholders with the insight and capability they need to drive strategic outcomes. Essential Functions Prepare ongoing assessments of digital products, recommend and execute improvements, establish a long-term roadmap to achieve a highly competitive position in the industry Be the center for knowledge - have a deep experience and curiosity about the digital product space and a desire to drive change throughout the organization Embody designed based thinking, including empathy, journey mapping, and the CX experience—put the client voice and data at the center of decision making Lead definition and execution of value propositions and end-to-end product experience, including on-boarding, transactional activities, payments, compliance workflows, customer support, operations, and bringing new solutions to market Own digital product positioning, and partner with marketing on go-to-market strategy and enablement to support the sales cycle Lead and develop digital experience team; build agile development capabilities to support roadmap execution in addition to strengthening external partnerships and evaluating/implementing new third party capabilities Manage and support technology integrations related to internal initiatives and acquisitions Recommend strategies to enhance the bank’s brand and image in digital channels Influence the company’s data strategy and analytics to improve offerings, marketing, client experiences, performance measurement, and overall engagement outcomes Improve the existing customer journey and simplify the experience while enriching features and capabilities Increase revenue and engagement through customer adoption, channel utilization, product usage, and delivering a solutions-based approach to meeting client needs Provide a deep understanding of financial services technologies, processing, payments, and use of third-party capabilities Possess a strong background in financial services and familiarity with banking products, services, payments, and regulations Contribute to bank-wide process improvement and efficiency efforts through automation and technology Manage product knowledge centers to support internal training, customer support, and servicing Translate line of business strategies into actionable digital marketing programs that drive revenue-attributable business outcomes across all divisions Possess excellent project management and cross-functional skills by working closely with teams across the organization, including Consumer and Commercial Bank, Legal, Compliance, and Risk Management, Executive Leadership Team, Marketing, Technology, Internal Communications, and external partners Ability to create content on demand in a range of styles and voices while observing hard deadlines, and have a proven record of program development, project management, and content strategy development Build an effective digital brand to attract new business Craft and drive strategies to enable sales teams, contact center agents, and frontline partners to leverage digital capabilities Possess a proven record of strong interpersonal skills - this position requires substantial interaction with bank representatives at all levels, including senior management. The ability to communicate persuasively, both orally and in writing, with other managers, staff, and the public is vital. Additional Essential Functions Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Safety and Health for Supervisors with Direct Reports Provide leadership and positive direction for maintaining the safety and loss prevention program Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified Help implement emergency procedures Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree required Master's Degree preferred Work Experience More than 15 years: Managing and developing digital banking capabilities (online, mobile) across shop, buy, and service. Managing agile teams and developers and/or as a digital product owner Large bank experience a plus, specifically managing demands of multiple stakeholders and collaborating across marketing, technology, product, risk management, and lines of business Knowledge, Skills, And Abilities Ability to develop and implement an organizational vision which integrates key strategic goals, priorities, values, and other factors Ability to balance change and continuity – to continually strive to improve customer service and program performance, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity Ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the Northwest’s vision, mission, and goals Ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies. Ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes Northwest’s mission, and to use new technology to enhance decision making. Ability to explain, advocate and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally. Ability to develop an expansive professional network with other organizations Knowledge of key national and industry policies and economic, political, and social trends that affect Northwest; Understands near-term and long-range plans and determines how best to be positioned to achieve a competitive business advantage Travel Requirements Occasionally across the bank's regional offices and to acquire additional expertise through industry forums, conferences, and vendor engagements, approximately 10-20% of time Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description The Equipment Finance Portfolio Manager is responsible for the ongoing monitoring process for the Bank's Commercial loans associated with the Equipment Finance vertical, to ensure timely and accurate risk ratings and compliance with credit policy, loan agreements, and applicable banking regulations. This individual contributor position interacts closely with and supports Equipment Finance Senior Account Executives, as well as other internal personnel, on commercial credit portfolio monitoring working under limited supervision. Essential Functions Monitor credit performance of individual commercial borrowers ensuring timely escalation or remediation, as appropriate. Responsible for the timeliness and accurate reporting of the commercial portfolio monitoring activities and adherence to credit policies, procedures and thresholds related to financial statement collection, covenant testing, collateral valuation, annual reviews, and delinquencies. Evaluation of risk associated with non-compliance. Engage with customers, regularly, to discuss operating performance and business results including covenant compliance. Gain a thorough understanding of the borrowers’ business model and industry trends to effectively evaluate sources of repayment and accurately assign risk rating. Collect and review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. Spread financial statements and prepare financial models designed to assess probability of default and loss given default. Document historic and proforma cash flows, covenant calculations, sensitivity analysis, guarantor statement review, and collateral valuation as appropriate. Analyze financial information and related materials to ensure prudent ongoing credit monitoring for the Bank’s commercial loan portfolio. Analyses to include an independent credit quality assessment with well-supported risk rating rationale, identification of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. Identify emerging risks or material changes in customers financial position, including evaluation of compliance with loan agreements. Assist in completion of annual reviews, renewals, interim update memos, covenant calculations and criticized asset reviews. Monitor early warning indicators and other forms of credit surveillance. Present analysis or address questions during credit discussions or presentations. Liaison between Equipment Finance Senior Account Executives, Credit Risk, the Underwriting Team and Special Assets to ensure necessary credit approvals are obtained and appropriately documented and loan operating system reflects accurate commercial loan data. Document and track key risk indicators associated with monitoring and control procedures and any applicable thresholds. Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred Bachelor’s degree in Bachelor's Degree in Accounting, Finance, Economics, or related discipline 3-5 years of relevant experience in Commercial Lending as a Portfolio Manager, Relationship Manager and/or Credit Officer/Underwriter working with moderate to complex loans and documentation. Equipment Finance experience 3-5 years of experience in commercial credit or public accounting This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA 101 East Main Street Mount Joy, PA 17552 WARREN, PA 100 Liberty Street Warren, PA 16365 ERIE, PA 800 State Street Erie, PA 16501 PITTSBURGH, PA Bellevue 532 Lincoln Avenue Bellevue, PA 15202 Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN 11 Municipal Drive Suite 150 Fishers, IN 46037 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.