We are seeking dynamic and enthusiastic Admission Counsellors to join our team. In this role, you will be responsible for engaging with prospective students and their families, understanding their educational aspirations, and guiding them through the admission process. This is a fantastic opportunity for a motivated individual eager to make a meaningful impact in the education sector. Key Responsibilities: Student Engagement: Actively connect with prospective students and their families virtually to provide information about our institution and programs. Needs Assessment: Understand students’ academic goals, interests, and preferences to recommend suitable programs. Admissions Guidance: Walk candidates through the application process, providing clear instructions and support at each stage. Relationship Building: Develop and maintain strong relationships with prospective students and parents to build trust and rapport. Target Achievement: Meet or exceed individual enrollment targets and contribute to the overall success of the admissions team. Market Research: Stay updated on educational trends, competitor offerings, and student preferences to provide accurate guidance. Feedback Collection: Gather feedback from students and parents to enhance the admissions process and overall experience. Requirements: Bachelor’s degree in any field (education or related fields preferred). 0-2 years of experience in admissions, counselling, or BPO role (internship experience will be considered). Excellent communication and interpersonal skills, with a student-focused approach. Strong persuasion and problem-solving abilities to guide students effectively. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in using basic computer applications; knowledge of CRM systems is an advantage. Work Days & Timings: Monday to Saturday, 10 to 12 hours, Work from Office What We Offer: A supportive and collaborative work environment. Opportunities for professional growth and career development. Join us in shaping the futures of aspiring students and making a difference in their educational journey!

Overview: The Operations Manager - L3 plays a crucial role in overseeing the daily operations of the company, ensuring smooth and efficient processes to meet business objectives. They are responsible for managing and coordinating various operational activities to optimize productivity and maximize efficiency. Key Responsibilities: Develop and implement operational policies and procedures. Manage and optimize operational processes to ensure seamless service delivery. Lead and coordinate cross-functional teams to achieve operational goals. Monitor and analyze operational KPIs to identify areas for improvement. Identify and implement strategies to streamline operational workflows. Ensure compliance with regulatory standards and company policies. Resolve operational issues and mitigate risks to ensure uninterrupted business operations. Evaluate operational performance and implement enhancements to drive operational excellence. Implement technology solutions to enhance operational efficiency. Drive continuous improvement initiatives across all operational functions. Required Qualifications: Bachelor's degree in business administration, Operations Management, or related field. Proven experience in operations management or a similar role. Demonstrated ability to lead and manage cross-functional teams. Strong analytical and problem-solving skills. Excellent understanding of budget management and financial principles. Proficiency in strategic planning and execution. Outstanding communication and interpersonal abilities. In-depth knowledge of process improvement methodologies. Proven track record of driving operational efficiency and performance improvement. Ability to adapt to dynamic business environments and manage change effectively. Experience in implementing technology solutions for operational enhancement. Excellent organizational and time management skills. Shift timing 12 to 9 pm with sunday week off

About Masai: Masai is on a mission to unlock the human potential of India by enabling skill-based education and job readiness at scale. As a rapidly growing edtech startup, we are looking for sharp, motivated, and hands-on individuals to join our Operations team and help drive excellence behind the scenes. Role Overview: We are looking for a highly motivated and detail-oriented Receivables Recovery Intern to support our finance and operations team. The primary responsibility of this role is to assist in the closure of pending receivables through proactive communication and follow-ups with students. This is a target-driven, communication-intensive role ideal for individuals who are comfortable with cold calling, confident in negotiations, and thrive in fast-paced startup environments. Key Responsibilities: Initiate and manage high-volume outbound calls to students for payment follow-ups and collections. Engage with students via phone, WhatsApp, and email to ensure timely recovery of dues. Maintain accurate and up-to-date records of all communication and follow-ups using Google Sheets. Collaborate with internal teams to escalate and resolve issues affecting payment closures. Meet weekly and monthly recovery targets set by the operations team. Build rapport with students while maintaining professionalism in recovery efforts. Requirements: Strong verbal and written communication skills in English. Prior experience in a calling or tele-sales/recovery role will be an added advantage. Proficiency in Google Sheets is mandatory (ability to use filters, formulas, and basic data organization). Ability to handle objections and negotiate effectively. Self-motivated, target-oriented, and able to work in a high-pressure environment. Comfortable working extended hours (Monday to Saturday); Sunday off, subject to operational needs. Strong problem-solving and interpersonal skills. What You’ll Gain: Hands-on experience in the core engine room of a fast-growing startup Opportunity to work cross-functionally with different teams Learn operational excellence, team coordination, and time management Exposure to data-driven decision-making Possibility of full-time employment based on your performance

Job Description: We are seeking dynamic and enthusiastic Admission Counsellors to join our team. In this role, you will be responsible for engaging with prospective students and their families, understanding their educational aspirations, and guiding them through the admission process. This is a fantastic opportunity for a motivated individual eager to make a meaningful impact in the education sector. Key Responsibilities: Student Engagement: Actively connect with prospective students and their families virtually to provide information about our institution and programs. Needs Assessment: Understand students’ academic goals, interests, and preferences to recommend suitable programs. Admissions Guidance: Walk candidates through the application process, providing clear instructions and support at each stage. Relationship Building: Develop and maintain strong relationships with prospective students and parents to build trust and rapport. Target Achievement: Meet or exceed individual enrollment targets and contribute to the overall success of the admissions team. Market Research: Stay updated on educational trends, competitor offerings, and student preferences to provide accurate guidance. Feedback Collection: Gather feedback from students and parents to enhance the admissions process and overall experience. Requirements: Bachelor’s degree in any field (education or related fields preferred). 0-2 years of experience in admissions, counselling, or BPO role (internship experience will be considered). Excellent communication and interpersonal skills, with a student-focused approach. Strong persuasion and problem-solving abilities to guide students effectively. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in using basic computer applications; knowledge of CRM systems is an advantage. Work Days & Timings: Monday to Saturday, 10 to 12 hours on peak sales cycle What We Offer: A supportive and collaborative work environment. Opportunities for professional growth and career development. Join us in shaping the futures of aspiring students and making a difference in their educational journey!