3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Experience Required: Minimum 3 years of hands-on experience in cloud-based contact center platforms like Amazon Connect, Genesys Cloud, Twilio Flex, Avaya Cloud, etc. with expertise in designing, implementing, and supporting enterprise-grade contact center solutions. Role Description: Candidate should be leading solutioning, consulting and will play a crucial role in client demos, new deal support, and advanced feature enablement across Amazon Connect or other equivalent platforms. Resource should be able to go beyond Day 2 operations, working closely with clients and sales teams to design scalable solutions, propose platform enhancements, and showcase new capabilities (AI/ML, integrations, ...

Posted 1 month ago

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Principal Architect Mphasis

12.0 - 15.0 years

12 - 15 Lacs

Bengaluru, Karnataka, India

On-site

We are looking for a technically savvy and business-minded solutions architect to deeply partner with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform. You will collaborate with a dynamic team of professionals, contribute to cutting-edge technologies, and make a significant impact on our companys success. Responsibilities: Lead development of and provide hands-on technical leadership in the delivery of proofs-of-concept or proofs-of-architecture for our customers. Collaborate with application engineers, product managers, and data scientis...

Posted 4 months ago

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