Niwish

Company Description Niwish is a digital platform that lets users invest in 24K gold and silver. Backed by industry experts, it offers secure, insured vault storage and instant buy/ sell at live market rates. With features like SiPs, doorstep delivery, and transparent pricing, Niwish makes precious metal investing simple and accessible. Key Responsibilities Initiate outbound calls to potential users and partners to explain Niwish's offerings. • Handle inbound customer queries over call & email with clarity and professionalism. • Write clear, concise, and polite email responses to leads and support queries. • Maintain records of conversations, follow-ups, and outcomes using internal tools. • Coordinate with sales, tech and operations teams for smooth resolution. • Build trust and relationships with users. Skills Required • Excellent verbal communication in Hindi and English (Marathi is a plus). • Strong email writing skills - grammar, tone, and structure matter. • Comfortable using WhatsApp, Email, Google Sheets, and CRM tools (training will be provided). • Positive attitude, willingness to learn, and a genuine desire to help people. • Basic understanding of digital finance or fintech is a bonus. Alternatively you can also write an email on smitesh@niwish.com with a cover letter to expedite the application.