Job Summary: We are looking for a detail-oriented and analytical Quality Analyst to join our team. The Quality Analyst will be responsible for monitoring, analyzing, and improving the quality of products, services, or processes. This role requires a deep understanding of quality assurance methodologies, data analysis, and continuous improvement. Key Responsibilities: Evaluate and monitor quality performance across processes, products, or services. Develop and implement quality assurance standards and processes. Conduct regular audits, inspections, and tests to ensure compliance with internal and external standards. Identify root causes of quality issues and recommend corrective/preventive actions. Collaborate with cross-functional teams (operations, product, development, etc.) to ensure quality objectives are met. Generate detailed reports on quality metrics, trends, and performance. Provide training and feedback to teams to ensure quality standards are understood and maintained. Participate in the design and review of new processes or product developments from a quality perspective. Assist in implementing and maintaining quality management systems Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Bhilai, Bhilai - 490001, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Quality Analyst: 1 year (Required) Language: English (Preferred) Work Location: In person
Job description We are looking for Client service executives for our operation team. The candidates are supposed to have experience in logistic industry. This profile is suitable for those who have good communication skill and can handle pressures situation on call. Primary responsibility Attending calls and solve the escalations raised by our clients. acting as a bridge between seller and shipment executive. handling angry clients and pacify them by giving satisfying reply. taking follow ups with concerned shipping services. Managing clients data. Developing effective communication platform between seller and courier service. Monitoring and measure client satisfaction. Dealing with client request and troubleshoot problems. Desired Candidate Profile Should have experience in clients success . Should be comfortable with 80-100 calls per day. Should be expert in coordination and time management. Should be trouble shooter and can innovate new ideas to tackle angry clients. Should be fluent in English communication. Should have hand on experience in Pivot table,Vlookup,Hlookup and Macros. Should have zeal to learn new techniques for client success. Can work under pressure. Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Ability to commute/relocate: Bhilai, Bhilai - 490001, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Internship – Customer Support (Telecalling) Position: Intern – Customer Support (Telecalling) Department: Customer Support-NDR Location: Bhilai Duration: 6 Months Job Description: We are looking for dedicated and energetic Customer Support Interns to join our NDR team . The role involves handling telecalling activities , communicating with customers, and maintaining accurate call records. Age limit is 30 years(Please do not apply if you are above 30) Key Responsibilities: Make 200–250 calls per day to customers as per the provided database. Explain company services and address basic customer queries. Record call details and feedback accurately. Follow up with interested or pending customers. Maintain a professional and positive attitude during all interactions. * Required Skills: Good communication skills in English and Hindi . Basic computer knowledge (MS Excel / Google Sheets preferred). Ability to handle high call volumes efficiently. Strong listening and problem-solving skills. Positive attitude and willingness to learn. Eligibility: Pursuing or recently completed Graduation or related field. Freshers are welcome to apply. Job Type: Full-time Pay: ₹6,000.00 - ₹8,000.00 per month Ability to commute/relocate: Bhilai, Bhilai - 490001, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Internship – Customer Support (Telecalling) Position: Intern – Customer Support (Telecalling) Department: Customer Support-NDR Location: Bhilai Duration: 6 Months Job Description: We are looking for dedicated and energetic Customer Support Interns to join our NDR team . The role involves handling telecalling activities , communicating with customers, and maintaining accurate call records. Age limit is 30 years(Please do not apply if you are above 30) Key Responsibilities: Make 200–250 calls per day to customers as per the provided database. Explain company services and address basic customer queries. Record call details and feedback accurately. Follow up with interested or pending customers. Maintain a professional and positive attitude during all interactions. * Required Skills: Good communication skills in English and Hindi . Basic computer knowledge (MS Excel / Google Sheets preferred). Ability to handle high call volumes efficiently. Strong listening and problem-solving skills. Positive attitude and willingness to learn. Eligibility: Pursuing or recently completed Graduation or related field. Freshers are welcome to apply. Job Type: Full-time Pay: ₹6,000.00 - ₹8,000.00 per month Ability to commute/relocate: Bhilai, Bhilai - 490001, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Job Title: Talent Acquisition Specialist Location: Bhilai,Work from office Department: Human Resources Reports To: HR Manager / Head of Talent Acquisition About the Role: We are looking for a dynamic and experienced Talent Acquisition Specialist to join our HR team. The ideal candidate will be responsible for attracting, sourcing, and hiring top talent to meet the organization’s current and future workforce needs. You will collaborate closely with hiring managers to develop effective recruitment strategies and ensure an exceptional candidate experience throughout the process. Key Responsibilities: Manage the end-to-end recruitment cycle — from understanding job requirements to onboarding selected candidates. Develop and execute innovative sourcing strategies to attract qualified candidates through job portals, social media, referrals, and networking. Conduct screening, interviews, and assessments to evaluate candidates’ skills, experience, and cultural fit. Partner with hiring managers to define job descriptions, selection criteria, and hiring timelines. Maintain and update the applicant tracking system (ATS) with accurate and timely information. Build and nurture a talent pipeline for critical and recurring positions. Manage employer branding initiatives to enhance the company’s presence in the job market. Ensure compliance with labor laws and internal policies during all stages of recruitment. Prepare and present recruitment reports, dashboards, and hiring analytics to leadership. Required Skills & Qualifications: Bachelor’s degree in Human Resources, Business Administration , or a related field (MBA/PGDM preferred). 2–5 years of proven experience in talent acquisition, recruitment, or HR consulting. Strong knowledge of sourcing techniques (LinkedIn, job boards, networking, referrals, etc.). Excellent communication, interpersonal, and stakeholder management skills. Familiarity with ATS tools and HR software (e.g., Workday, Zoho Recruit, Naukri RMS, etc.). Ability to manage multiple requisitions in a fast-paced environment. Detail-oriented with strong organizational and analytical skills. What We Offer: Opportunities for learning and career advancement Collaborative and inclusive work culture Exposure to strategic HR and organizational development initiatives Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Job Title: Talent Acquisition Specialist Location: Bhilai,Work from office Department: Human Resources Reports To: HR Manager / Head of Talent Acquisition About the Role: We are looking for a dynamic and experienced Talent Acquisition Specialist to join our HR team. The ideal candidate will be responsible for attracting, sourcing, and hiring top talent to meet the organization’s current and future workforce needs. You will collaborate closely with hiring managers to develop effective recruitment strategies and ensure an exceptional candidate experience throughout the process. Key Responsibilities: Manage the end-to-end recruitment cycle — from understanding job requirements to onboarding selected candidates. Develop and execute innovative sourcing strategies to attract qualified candidates through job portals, social media, referrals, and networking. Conduct screening, interviews, and assessments to evaluate candidates’ skills, experience, and cultural fit. Partner with hiring managers to define job descriptions, selection criteria, and hiring timelines. Maintain and update the applicant tracking system (ATS) with accurate and timely information. Build and nurture a talent pipeline for critical and recurring positions. Manage employer branding initiatives to enhance the company’s presence in the job market. Ensure compliance with labor laws and internal policies during all stages of recruitment. Prepare and present recruitment reports, dashboards, and hiring analytics to leadership. Required Skills & Qualifications: Bachelor’s degree in Human Resources, Business Administration , or a related field (MBA/PGDM preferred). 2–5 years of proven experience in talent acquisition, recruitment, or HR consulting. Strong knowledge of sourcing techniques (LinkedIn, job boards, networking, referrals, etc.). Excellent communication, interpersonal, and stakeholder management skills. Familiarity with ATS tools and HR software (e.g., Workday, Zoho Recruit, Naukri RMS, etc.). Ability to manage multiple requisitions in a fast-paced environment. Detail-oriented with strong organizational and analytical skills. What We Offer: Opportunities for learning and career advancement Collaborative and inclusive work culture Exposure to strategic HR and organizational development initiatives Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person