NewWay Centre for Craniofacial Pain and Orthodontia

NewWay Centre for Craniofacial Pain and Orthodontia is seeking Dental Assistant(s) to join our team. Full-time! Requirements: Dental assistant (Total number of post -3) Who are we? Established in March 2021, NewWay, Centre for Craniofacial Pain and Orthodontia has a dedicated focus on providing the best and most affordable dental treatment using a holistic and modern approach to treating the patients. Our Clinic is equipped with the latest technology, which assists our staff to make better decisions and helps us choose the best course of dental treatment. We strive for excellence in treatment while ensuring maximum patient comfort. NewWay values patient autonomy and respects their perspective to develop a treatment plan to improve quality of life. It has been our endeavor to constantly improve our skills and upgrade the office to meet the challenges of tomorrow. Our treatment meets high standards set for quality dental care & we assure you of lasting results. We are proud to say that we have an amazing team of individuals who continue to provide incredible patient experiences at our 2 clinic locations (Chandigarh and Mohali). If you’re looking to join a well-established practice that supports society and encourages dental professionals’ career advancement, then we look forward to meeting you. Please visit https://newwayorthodontic.com/ or contact our HR manager at 9852000010. All discussions are confidential. Job Types: Full-time, Regular / Permanent Salary: ₹8,000 - ₹15,000. per month Schedule: Day shift Ability to commute/relocate: Chandigarh/Mohali: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: Dental assisting: 2 years (Preferred) total work: 2 years (Preferred) *Speak with the employer* +91 9852000010 Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025

We are seeking a dynamic and persuasive Telecaller Executive to join our dental clinic in Mohali. As the voice of our clinic, you will play a crucial role in connecting with potential and existing patients to promote our dental services, schedule appointments, and drive patient footfall. This role is target-driven, with attractive incentives for meeting and exceeding performance goals, making you directly accountable for contributing to the clinic’s growth. Responsibilities: Outbound Calls : Make high-volume calls to potential patients from provided leads to promote dental services, including consultations, cleanings, and specialized treatments. Appointment Scheduling : Convert calls into confirmed appointments, ensuring a steady flow of patients to the clinic. Inbound Call Handling : Address patient inquiries about services, pricing, and promotions with professionalism and clarity. Patient Engagement : Build rapport with callers to understand their dental needs and pitch relevant services to meet those needs. Target Achievement : Meet or exceed daily, weekly, and monthly targets for calls made (e.g., 50+ calls/day), appointments booked (e.g., 15+ appointments/week), and patient conversions. Follow-Ups : Conduct follow-up calls with leads and existing patients to confirm appointments, encourage repeat visits, and gather feedback. Data Management : Accurately log call details, patient interactions, and appointment schedules in the clinic’s CRM system. Compliance : Adhere to scripts, clinic guidelines, and regulatory standards to ensure ethical and professional communication. Feedback Collection : Gather patient insights to share with the clinic team for service improvement. Skills & Qualifications: Communication Skills : Excellent verbal skills in English, Hindi, and preferably Punjabi to engage patients effectively. Persuasion & Convincing Ability : Strong ability to handle objections and convert leads into appointments. Interpersonal Skills : Friendly, empathetic, and patient-centric approach to build trust with callers. Resilience : Ability to handle rejection and maintain a positive attitude in a target-driven environment. Basic Computer Skills : Proficiency in CRM software and basic office tools for data entry and record-keeping. Education : Minimum Higher Secondary (12th Pass); Bachelor’s degree preferred. Experience : 6 months to 1 year of experience in telecalling, telesales, or customer support; experience in healthcare or dental clinics is a plus. Language : Fluency in English and Hindi; Punjabi is an advantage. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Required) Work Location: In person

Design dental restorations using Exocad software (crowns, bridges, implants, veneers, full arch, braces, etc.) Collaborate with technicians, dentists, and other designers to ensure design accuracy and functional fit Interpret dental impressions, scans, and RX forms accurately Maintain proper digital case documentation and workflow tracking Ensure deadlines are met while maintaining a high level of quality Troubleshoot and refine designs as needed based on feedback or production outcomes Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus

Design dental restorations using Exocad software (crowns, bridges, implants, veneers, full arch, braces, etc.) Collaborate with technicians, dentists, and other designers to ensure design accuracy and functional fit Interpret dental impressions, scans, and RX forms accurately Maintain proper digital case documentation and workflow tracking Ensure deadlines are met while maintaining a high level of quality Troubleshoot and refine designs as needed based on feedback or production outcomes Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus