Network Security Operation Engineer

• Respond quickly and effectively to Azure network issues, incidents, and outages.
• Resolve 2nd and 3rd line network-related incident support calls.
• Provide mentoring to develop junior team members.
• Evaluate network Security Operations change requests.
• Use and configure network monitoring tools to proactively address issues.
• Maintain technical documentation, network diagrams, processes, and procedures.
• Action tickets in the Network Operations Team s queues in line with best practices.
• Deliver Business-As-Usual (BAU) project work and user requests.
• Evaluate network performance issues.
• Stay updated on developments in Azure networking and network monitoring.
• Identify opportunities for service improvement via automation or procedural change.

Experience Required:

Essential Technical Requirements:

To be successful in this role we would expect you to have in-depth industry experience with:

• Hands on experience in Microsoft Azure
• Implement & design review of Firewalls and Application gateways policy updates.
• Troubleshoot Firewalls and Application gateways policies.
• Develop automation to scale work out or ensure quality as work is distributed within the team using Bicep.
• Working in an Infrastructure as Code environment.
• Working with Bicep code and ARM templates.
• Excellent troubleshooting skills.
• Configuration and troubleshooting expertise in networking products, including Checkpoint firewalls.
• Excellent Checkpoint skills, including VSX and Multi-Domain.
• F5 LTM, APM, and familiarity with additional modules.
• Methodical troubleshooting using tools like WireShark and TCPDump.
• Adherence to ITIL best practices; ITILv4 certification is a benefit.
• Problem ownership and escalation to external vendors when necessary.
• Experience with network management tools.

You must also be able to demonstrate hands-on experience with:

• Microsoft Azure
• Checkpoint firewalls
• F5 LTM

Desirable Technical Experiences:

• LAN & WAN experience
• SD-WAN
• SolarWinds