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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a member of the Perforce community, you will be part of a team of collaborative experts, problem solvers, and possibility seekers who believe that work should be both challenging and fun. We take pride in inspiring creativity, fostering belonging, supporting collaboration, and encouraging wellness. Working at Perforce means having the opportunity to learn from some of the best and brightest minds in business, leading you towards a rewarding career at a company that is constantly growing and progressing. Perforce Software, Inc. has a global presence across more than 80 countries, serving over 75% of the Fortune 100 companies. Trusted by the world's leading brands to provide solutions for the toughest challenges, Perforce is the preferred choice for the best run DevOps teams worldwide. Your responsibilities at Perforce will include performing analytical, technical, and administrative tasks related to the planning, design, installation, and ongoing administration of various network devices, security systems, wireless technologies, computers, printers, telephony systems, storage solutions, and electronic communication systems. You will play a key role in defining, implementing, and monitoring network performance for IT service delivery, ensuring responsive and high-quality support for both internal and external customers. Additionally, you will be responsible for developing and delivering end-user training programs for network functions and VPN software, as well as maintaining internal support content on the company's intranet. Furthermore, your role will involve identifying, managing, and ensuring the timely resolution of issues requiring escalation to software and hardware vendors, as well as ensuring compliance with vendor contracts for related services. Effective communication of infrastructure changes, service outages, and organizational updates to employees and management will be crucial. You may also be required to undertake other IT responsibilities as directed by management. To be successful in this role, you are required to have a BS/BA in Engineering, Computer Science, IT, or a related field, along with a minimum of 5 years of experience in a network administrative role. Strong communication skills, experience in managing global enterprise networks, and familiarity with network security, routing design, Cisco hardware, telephony systems, network monitoring software, and IT service management best practices are essential requirements. Proficiency in operating systems such as Mac OS X, Windows, and UNIX, as well as experience in executing multiple technical projects concurrently, will be beneficial. If you are passionate about technology and eager to work with talented individuals across the globe, Perforce is the place for you. Join us and be valued for your contributions, exposed to new opportunities, and rewarded generously in a dynamic work environment that combines the best aspects of a start-up with the stability of an established and profitable company. Apply today at www.perforce.com and become a part of our innovative and diverse team!,

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3.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Lead Consultant specializing in AWS Rehost Migration, you will be responsible for leveraging your 8+ years of technical expertise to facilitate the seamless transition of IT infrastructure from On-Prem to any Cloud environment. Your role will involve creating landing zones and overseeing application migration processes. Your key responsibilities will include assessing the source architecture and aligning it with the relevant target architecture within the cloud ecosystem. You must possess a strong foundation in Linux or Windows-based systems administration, with a deep understanding of Storage, Security, and network protocols. Additionally, your proficiency in firewall rules, VPC setup, network routing, Identity and Access Management, and security implementation will be crucial. To excel in this role, you should have hands-on experience with CloudFormation, Terraform templates, or similar automation and scripting tools. Your expertise in implementing AWS services such as EC2, Autoscaling, ELB, EBS, EFS, S3, VPC, RDS, and Route53 will be essential for successful migrations. Furthermore, your familiarity with server migration tools like Platespin, Zerto, Cloud Endure, MGN, or similar platforms will be advantageous. You will also be required to identify application dependencies using discovery tools or automation scripts and define optimal move groups for migrations with minimal downtimes. Your effective communication skills, both verbal and written, will enable you to collaborate efficiently with internal and external stakeholders. By working closely with various teams, you will contribute to the overall success of IT infrastructure migrations and ensure a smooth transition to the cloud environment. If you are a seasoned professional with a passion for cloud technologies and a proven track record in IT infrastructure migration, we invite you to join our team as a Lead Consultant - AWS Rehost Migration.,

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3.0 - 7.0 years

0 Lacs

tamil nadu

On-site

Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to the most complex digital transformation requirements of clients. With a wide range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their ambitious goals and creating sustainable businesses for the future. Our global presence includes over 230,000 employees and business partners in 65 countries, and we are dedicated to supporting our customers, colleagues, and communities in an ever-evolving world. For more information, please visit www.wipro.com. As a Network Admin - Juniper, your responsibilities will include handling LAN/WAN incidents escalated from the L1 team, performing Incident Management, problem management, Capacity Management, and Release Management. You will be responsible for Network IP address Management and allocation based on Tools or Offline database, conducting system health check procedures, and providing inputs to L3 teams. Additionally, you will be involved in WAN/SD-WAN Access technology configuration and troubleshooting, as well as implementing and rolling out Patch updates with planned downtime. The ideal candidate should have experience in Network Routing and Switching products, particularly Juniper, and possess knowledge and experience with inter-network routing architectures and network security technologies. Previous experience as a Network Administrator in large and complex setups is required, along with extensive knowledge of switching technology, LAN, and cloud networking. Service Delivery understanding and exposure to remote support are essential, as well as configuration and administration of Juniper Mist Wireless products (Controllers and APs). Mandatory Skills: Aruba Wireless Admin Experience: 3-5 Years At Wipro, we are focused on reinventing our world and transforming into a modern organization. As an end-to-end digital transformation partner, we have ambitious goals that require individuals who are inspired by reinvention. We encourage the continuous evolution of skills, careers, and the industry as a whole. Join us in a business driven by purpose, where you have the opportunity to design your own reinvention. Realize your ambitions at Wipro, where applications from people with disabilities are warmly welcomed.,

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0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. The workplace embraces diversity and inclusion, offering a space where you can grow, belong, and thrive. As the Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, your primary responsibility is to provide a professional first-line remote and/or onsite technical support and field engineering service to clients. This entry-level engineering role involves proactively identifying and resolving technical incidents and problems through pre-emptive service incident and resolution activities. Your key responsibilities include ensuring the assigned infrastructure at the client site is configured, installed, tested, and operational. You will also install and configure software according to client requirements, identify problems and errors, and liaise with stakeholders to expedite diagnosis and resolution. Additionally, you will investigate support calls, identify root causes of incidents, respond to alerts, and escalate when necessary. To excel in this role, you should possess good communication skills, both verbal and written, and the ability to plan activities well in advance while adapting to changing circumstances. Maintaining a positive outlook at work, working well under pressure, and prioritizing the client experience are essential attributes for success in this position. Academic qualifications required for this role include a Bachelor's degree or equivalent in Information Technology or Computing, as well as associate level certifications in Data Centre and Networking technologies. Entry-level experience in Collaboration technologies and technical support, as well as an understanding of Network routing and switching, are also necessary. NTT DATA, a trusted global innovator of business and technology services, is committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team in more than 50 countries and a robust partner ecosystem, NTT DATA invests in R&D to support organizations and society in the digital future. As an Equal Opportunity Employer, NTT DATA values diversity and inclusivity in the workplace.,

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0.0 - 4.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will be responsible for providing professional first-line remote and/or onsite technical support and field engineering services to clients. Your role involves proactively identifying and resolving technical incidents and problems, ensuring all requests and resolution incidents meet Service Level Agreement (SLA) conditions. You will be tasked with managing standard and low complexity incidents, conducting routine tasks, and using readily available information to follow standard practices and procedures. Additionally, you will be required to configure, install, test, and ensure the operational functionality of the assigned infrastructure at client sites, as well as install and configure software according to client requirements. Key Responsibilities: - Configuring, installing, testing, and ensuring operational functionality of client infrastructure. - Installing and configuring software as per client requirements. - Identifying problems and errors, logging incidents, and liaising with stakeholders for diagnosis and resolution. - Investigating and identifying root causes of incidents and problems. - Responding to alerts, escalating unresolved issues, and updating incidents with progress details. - Ensuring efficient resolution of incidents and requests and tracking configuration changes. - Investigating system problems, assisting with remedies, and providing technical support to clients. - Reporting and escalating issues to third-party vendors if necessary. You should possess good communication skills, the ability to plan and adapt to changing circumstances, maintain a positive outlook, work well under pressure, and prioritize client satisfaction. Academic qualifications include a Bachelor's degree in Information Technology or Computing, along with associate level certifications in Data Centre and Networking technologies. Required Experience: - Entry-level experience in Collaboration and technical support. - Experience in diagnosis, troubleshooting, and providing remote support in Collaboration technologies. - Understanding of Cisco product stack, SBC's, and network routing and switching. This role will require on-site working and offers the opportunity to be part of NTT DATA, a trusted global innovator committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we invest significantly in R&D to support organizations in their digital transformation journey. Join us in shaping the digital future and becoming a part of our diverse global team. NTT DATA is proud to be an Equal Opportunity Employer.,

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9.0 - 14.0 years

12 - 18 Lacs

Hyderabad

Work from Office

Responsibilities: * Configuration, implementation, and support for network installations ,troubleshooting , network solutions for an enterprise network *Oversee Managed Services to ensure network incidents are appropriately resolved within SLA. Provident fund

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0.0 - 4.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Cross Technology Service Delivery Field Support Engineer (L1) at NTT DATA, you will play a crucial role in providing professional first-line remote and/or onsite technical support to clients. Your primary responsibility will be to proactively identify and resolve technical incidents and problems to ensure service restoration for clients. By managing incidents and following through to effective resolutions, you will contribute to maintaining zero missed Service Level Agreement (SLA) conditions. Your day-to-day tasks will include managing standard and low complexity incidents, conducting routine tasks following standard practices, and ensuring the efficient resolution of incidents and requests. You will be responsible for configuring, installing, testing, and ensuring the operational status of assigned infrastructure at client sites. Additionally, you will install and configure software solutions based on client requirements and identify root causes of incidents and problems by following knowledge articles. Key Responsibilities: - Configuration, installation, testing, and operational maintenance of client infrastructure - Installation and configuration of software solutions as per client requirements - Proactively identifying and logging incidents with necessary details - Collaborating with stakeholders to expedite diagnosis and resolution of errors and problems - Investigating support calls, identifying root causes, and escalating when necessary - Updating incident progress and resolution details in a timely manner - Tracking, logging, and reporting on configuration items and changes - Investigating system problems and assisting with remedies and preventative measures - Providing first-line remote and onsite technical support to clients - Reporting and escalating issues to third-party vendors when required - Following handover procedures for shift changes to ensure service continuity Knowledge and Attributes: - Strong communication skills, both verbal and written - Effective planning and adaptation to changing circumstances - Positive outlook, ability to work well under pressure, and willingness to put in extra hours when necessary - Active listening techniques and client-centric approach - Ability to maintain a positive client experience throughout interactions Academic Qualifications and Certifications: - Bachelor's degree in Information Technology or Computing or related field - Associate level certification in Data Centre technologies (e.g., CCNA) - Associate level certification in Networking technologies (e.g., CCNA, JNCIA) - Collaboration certifications such as CCNA, Microsoft Voice, and Webex Calling Required Experience: - Entry-level experience in Collaboration technologies - Technical support experience to clients - Diagnosis and troubleshooting experience - Remote support in Collaboration technologies - Understanding of relevant technologies (Cisco, SBCs, Webex calling, etc.) - Basic knowledge of Network routing and switching Workplace type: On-site Working Join NTT DATA, a global innovator in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. As part of the NTT Group, we invest significantly in R&D to drive digital transformation and sustainability. With diverse experts worldwide and a robust partner ecosystem, we offer consulting, data, AI solutions, and infrastructure services to move organizations confidently into the digital future. At NTT DATA, we value diversity and are dedicated to creating equal opportunities for all.,

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0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. You will be part of a renowned organization known for its technical excellence, leading innovations, and its commitment to making a difference to clients and society. At NTT DATA, diversity and inclusion are embraced, creating a workplace where you can grow, belong, and thrive. Your day at NTT DATA As the Cross Technology Service Delivery Field Support Engineer (L1), you will be in an entry-level engineering role responsible for providing professional first-line remote and/or onsite technical support and field engineering services to clients. Your primary responsibility will be to proactively identify and resolve technical incidents and problems to ensure service restoration for clients. You will be focused on ensuring all requests, process events, and resolution incidents meet Service Level Agreement (SLA) conditions without any misses. As a Cross Technology Service Delivery Field Support Engineer (L1), you will manage standard and low complexity incidents, perform routine tasks, and adhere to standard practices and procedures. What You'll Be Doing Key Responsibilities: - Configuring, installing, testing, and ensuring operational readiness of assigned infrastructure at client sites. - Installing and configuring software as per client requirements. - Proactively identifying problems and errors, logging incidents with necessary detail, and collaborating with stakeholders for timely issue resolution. - Investigating and identifying root causes of incidents and problems, escalating to L2 Field Engineer when necessary. - Updating incident progress and resolution details promptly using the required platform. - Applying tools, techniques, and processes to track, log, report, and correct configuration items, components, and changes. - Investigating system, process, and service problems, assisting in implementing remedies and preventative measures. - Providing first-line remote and onsite technical support as well as field engineering services to clients. - Reporting and escalating issues to 3rd party vendors when required. - Following handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: - Excellent communication skills, both verbal and written. - Ability to plan activities and projects in advance, considering possible changing circumstances. - Maintaining a positive outlook at work and working effectively under pressure. - Willingness to work hard and put in extra hours when necessary. - Active listening skills to understand client requirements and create positive client experiences. - Adaptability to changing circumstances and prioritizing client needs throughout interactions. Academic Qualifications and Certifications: - Bachelor's degree or equivalent in Information Technology or Computing. - Associate level certifications in Data Centre technologies (e.g., CCNA (DC)), Networking technologies (e.g., CCNA, JNCIA), and Collaboration technologies (e.g., Microsoft Voice certification). - Collaboration certifications such as CCNA, Microsoft Voice certification (MS700 & MS720), and Webex Calling certification. Required Experience: - Entry-level experience in Collaboration technologies like Call managers, Voice Gateways, and IP Telephony. - Experience in technical support, diagnosis, and troubleshooting. - Experience providing remote support in Collaboration technologies. - Understanding of relevant technologies such as Cisco products, SBC's, CUBE's, and Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate and transform for long-term success, NTT DATA invests significantly in R&D each year. With experts in over 50 countries and a strong partner ecosystem, NTT DATA offers a range of services including consulting, data and artificial intelligence, and digital infrastructure solutions. As a Global Top Employer, NTT DATA values diversity and is dedicated to creating a sustainable digital future for organizations and society.,

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3.0 - 8.0 years

3 - 8 Lacs

Pune

Work from Office

Role- Network & Security Engineer Location - Pune Exp Range- 3 to 8 Role & responsibilities A network security engineer does a multi-faceted occupation in the ever-growing cyber battlefront of a computer network. Out of their job spectrum following are the most important responsibilities performed by them: Maintaining LAN, WLAN and architecture of the server as per the business policy As a precautionary measure, analyze and implement new security protocols for greater efficiency against any threat or malfunctions Implement a virus detection system beforehand for sound safety. Resolving the existing security issue including hardware malfunctions Tracking the vulnerable scripts to avert the potential threats Generating and maintaining the virtual private network, firewalls, web protocols and email security decorum. Reporting the security analysis of findings Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Investigations of Security breach alert Developing the security authentication protocol Maintaining server and switches Maintaining & implementation of the SOP for Network security Status reports of hardware and software products as per designated policies. Supervising the installation of new softwares and hardwares Recommend modifications in legal, technical and regulatory areas that affect IT security. Knowledge of performing routing protocols (MPLS, HAIPE/IP, QOS and WAN) Monitoring of web security gateways, perimeter security, network access controls, endpoint security Cybercrime is on the rise. Discover how to protect your business. Hire Field Engineers highly skilled technicians to install your firewall network security today!

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an employee at NTT DATA, you will have the opportunity to be part of a company that is renowned for its technical excellence, leading innovations, and commitment to making a positive impact on clients and society. Our workplace values diversity and inclusion, providing you with an environment where you can grow, belong, and thrive. Your role at NTT DATA will involve driving best practices, innovation, and process improvements at Data Centre locations. This includes setting up and configuring backups, managing backup retention and rotation, handling tape responsibilities, configuring system components, and addressing backup issues 24/7. You will also be responsible for developing and implementing automated solutions, responding to backup issues and outages, providing technical leadership to junior team members, and creating reports for clients and management. Key Responsibilities: - Installation and configuration of data protection server software and components - Setting up data deduplication disk pools and tape backup devices - Establishing replication between locations - Developing automated solutions to support operational objectives - Providing recommendations to improve design and reduce costs - Participating in 24x7 on-call rotations for storage backup support - Providing technical leadership and training to junior team members - Monitoring backup schedules, tape libraries, and performance parameters - Troubleshooting backup alerts and performing data restorations - Managing policies, LUNs, licenses, SAN switches, and RAID groups - Conducting firmware upgrades, SAN switch configurations, and storage space management - Performing root cause analysis for incidents and suggesting solutions NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, we invest in research and development to support organizations in embracing the digital future confidently and sustainably. With experts in over 50 countries and a diverse partner ecosystem, we offer services in consulting, data, artificial intelligence, industry solutions, application development, infrastructure management, and more. As an equal opportunity employer, we are dedicated to providing a supportive and inclusive workplace for all employees.,

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1.0 - 3.0 years

3 - 6 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to provide effective networksupport to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), FortiGate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills Mandatory Skills: Customer Service Helpdesk. Experience:1-3 Years.

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1.0 - 3.0 years

3 - 6 Lacs

Pune

Work from Office

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver Mandatory Skills: Technical Troubleshooting . Experience: 1-3 Years . Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for configuring, maintaining, and troubleshooting firewalls, VPN setups, and security certificate algorithms. Monitoring and managing network security tools and logs will be crucial to ensure optimal performance and incident management. Additionally, implementing and managing network routing, switching, and VLANs will be part of your daily tasks. Your role will also involve administering Windows Server components such as Active Directory, DNS, DHCP, and Group Policy Objects. Configuring and troubleshooting web services, database services, and other applications on Linux operating systems will be another aspect of your responsibilities. You will oversee MSSQL Server and Team Foundation Server (TFS) concepts and manage IIS configurations effectively. Furthermore, you will be tasked with administering and maintaining anti-virus servers and backup solutions. Conducting Business Continuity Planning (BCP) drills regularly will be necessary to ensure preparedness for any unforeseen events. You will also be expected to troubleshoot GPU-based applications effectively to maintain smooth operations.,

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3.0 - 6.0 years

3 - 6 Lacs

Pune

Work from Office

> Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocols: BGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience: 1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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4.0 - 9.0 years

10 - 14 Lacs

Pune

Work from Office

Job TitleSRE::Network Operations Engineer LocationPune Job Summary: As a Netops Engineer for the site reliability engineering team, you will be responsible for managing and optimizing our organizations core datacenter network and security infrastructure. Leveraging your experience and expertise, you will help in contributing to the design, implementation, maintenance and monitoring of complex data center network solutions.This position requires a deeper understanding of all the latest networking technologies primarily used in the datacenter networks and a proactive approach to addressing challenges. Key Responsibilities: Advanced Network Configuration Design, implement, maintain and monitor complex network configurations to meet business requirements. Evaluate and recommend improvements to existing network architecture for scalability and performance enhancements. Expertise in configuration and usage of datacenter technologies like VXLAN, EVPN etc. Expertise in configuration and maintenance of Firewall products of various vendors like Juniper, Cisco, Fortigate etc. Performance Optimization Conduct performance analysis and implement optimizations to ensure the network operates at peak efficiency. Collaborate with cross-functional teams to fine-tune network parameters and troubleshoot performance bottlenecks. Network Automation Develop and implement automation scripts to streamline routine network tasks and enhance operational efficiency. Integrate automation tools and frameworks to support network provisioning, monitoring, and management. Incident Response and Resolution Act as a primary on-call engineer in resolving complex network incidents and outages and file RCAs wherever applicable. Provide guidance to junior team members during critical incident response scenarios. Function as L2 point of escalation for Network Operations. Capacity Planning Monitor network capacity and plan for future growth and take up projects for fulfilling the capacity augmentation requirements. Create HLD and LLD diagrams as part of solution design requirements and review. Work with stakeholders to understand business requirements and scale network infrastructure accordingly. Security Enhancements Lead initiatives to enhance network security, including the implementation of advanced security protocols and the identification and mitigation of vulnerabilities. To be part of various security related audits and make necessary changes in order to resolve any known vulnerabilities that might be flagged during an audit. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 4+ years of experience in network operations or a related role. In-depth knowledge of data center technologies and network routing protocols. Understanding of routing and switching technologies, and security principles. Experience with network automation and scripting languages (e.gPython, Shell, Go, Ansible, Terraform etc.) Strong analytical and troubleshooting skills. Excellent communication and collaboration skills. Industry certifications such as Cisco CCNP, Juniper JNCIP, or equivalent would be an added advantage. Preferred Skills: Experience in network routing protocols like BGP, OSPF etc. Familiarity with data center technologies like VXLAN, EVPN etc. Knowledge of firewall technologies like NAT, IPsec etc. Knowledge of network operating systems like Junos and Cisco IOS. Knowledge of network automation and scripting languages like Python and Shell. Knowledge of configuration management tools like Ansible. Experience with cloud networking solutions like Microsoft Azure. Knowledge of open-source virtualization technologies like KVM. Basic fundamental knowledge of Linux. Experience in the implementation and management of open-source load balancing solutions like Nginx. Experience in a 24x7 on-call rotation environment and in handling critical incidents. This Netops Engineer position offers a challenging and rewarding opportunity for individuals seeking to further advance their careers in network operations. Join our dynamic team and contribute to the ongoing success and innovation of our organization's data center network infrastructure. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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3.0 - 5.0 years

7 - 9 Lacs

Noida

Work from Office

Job Title: Tech Support Engineer Test Company Name: Livspace Job Description: As a Tech Support Engineer at Livspace, you will play a critical role in delivering excellent technical support to our customers. You will be responsible for troubleshooting and resolving technical issues related to our products and services, ensuring a seamless experience for our users. Your efforts will directly impact customer satisfaction and help drive the success of our technical operations. Key Responsibilities: - Provide front-line technical support to customers via phone, email, or chat. - Investigate and diagnose technical issues reported by users, providing timely resolutions or escalations as necessary. - Document and track customer interactions and issues in the support system for future reference. - Collaborate with the development and product teams to address recurring issues and suggest improvements to enhance product performance. - Create and maintain knowledge base articles and user manuals to assist customers in resolving common issues. - Conduct product testing to identify bugs and ensure software quality before releases. - Train and educate customers on using our products efficiently, assisting with onboarding and providing best practices. - Participate in continuous improvement initiatives to streamline support processes and enhance customer experience. Skills and Tools Required: - Strong technical knowledge and troubleshooting skills related to hardware and software systems. - Familiarity with testing methodologies and tools. - Proficiency in using ticketing systems and remote support tools. - Excellent communication skills, both written and verbal, to communicate effectively with customers. - Ability to work collaboratively in a team environment. - Strong problem-solving skills and attention to detail. - Basic understanding of programming or scripting languages is a plus. - Experience with network configurations and support is desirable. - Familiarity with databases and SQL can be beneficial. This position requires a proactive attitude, a passion for technology, and a commitment to helping customers succeed with our products. If you are enthusiastic about technology and customer support, we invite you to join our team at Livspace. Roles and Responsibilities About the Role: - The Tech Support Engineer Test will troubleshoot and resolve technical issues related to software and hardware products. - You will provide support to both internal teams and external customers, ensuring timely and effective solutions. - The role involves documenting problem resolutions and maintaining accurate records of reported issues. About the Team: - You will be part of a dynamic and collaborative team focused on delivering high-quality technical support. - The team values continuous learning and encourages sharing knowledge and expertise. - There is a strong emphasis on teamwork, with team members often collaborating to resolve complex issues. You are Responsible for: - Diagnosing and resolving technical issues for customers through various channels, including phone, email, and chat. - Testing and validating software releases to ensure functionality and performance meet the company's standards. - Building and maintaining strong customer relationships to enhance satisfaction and loyalty. To succeed in this role – you should have the following: - A strong understanding of technical concepts, software troubleshooting, and problem-solving skills. - Excellent communication skills to interact effectively with customers and team members. - Experience in a technical support role, preferably in a technology-driven environment. - A proactive attitude towards learning and adapting to new technologies and processes.

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1.0 - 3.0 years

3 - 6 Lacs

Pune

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Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocolsBGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routingBGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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7.0 - 12.0 years

25 - 30 Lacs

Noida, Hyderabad

Hybrid

Roles and Responsibilities Design, implement, and maintain large-scale network infrastructure using Cisco Nexus, ACI, F5, Infoblox, Riverbed, and other data center technologies. Provide expert-level support for routing protocols such as OSPF and BGP to ensure high availability of network services. Collaborate with cross-functional teams to identify business requirements and design solutions that meet customer needs. Troubleshoot complex network issues using tools like NetScaler and NSG. Please find below JD for Cloud Networking Delivery is looking for candidates with Strong Network Routing and Datacenter switching Strong Network Routing and Datacenter switching experience ( Key Skills like Cisco Datacenter NDFC, Vxlan, BGP and OSPF Routing) With Additional knowledge and work experiences in Azure / AWS Cloud Networking Experience with Traffic load balancing, AWS Direct Connects , Network Security Groups, VPC and VNets, Virtual Interfaces, etc. Key Skills to look for are. i) Knowledge in Routing, OSPF, BGP , Networking ii) We need someone who is network knowledgeable and knows BGP well. They should also know cloud routing constructs such as (but not limited to) UDR, vpc peering, cloud wan, vwan, dxgw/tgw, express route and direct connect

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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Educational Bachelor Of Technology,Bachelor of Engineering,Bachelor Of Comp. Applications,Bachelor Of Science Service Line Cloud & Infrastructure Services Responsibilities Experience in configuration, installation, management and troubleshooting of Firewall and load balancers Experience in managing firewalls like VMWare NSX-T and Checkpoint Good understanding of TAG concept in NSX-T F5 platform (LTM/GTM)/ VMWare AVI experience including creating and managing VIPS, Pools, health monitors, and iRules. Excellent knowledge solution design skills in BIG IP F5 Load balancer (LTM /GTM) Strong understanding for DNS architecture Must have experience constructing iRules from technical requirements Must have a solid grasp of the F5/AVI CLI command set. Troubleshoot traffic and connectivity issues through load balancers Utilize packet capture features to aid in analysis of reported issues Understanding of networking protocols TCPIP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc. Experience in implementation and software upgrade on Load balancers Resolve production critical and escalated issues and provide root cause analysis Coordination with OEM vendors with respect to support cases and license management. Planning and executing DR drills in coordination with other teams Advanced troubleshooting production incidents and performing Capacity Management. Engaging problem management process for root cause determination & permanent corrective action. Training L1/L2/L3 colleagues on various operational topics both technical and process. Technical and Professional : Datacenter Firewall Administration and Operations Experience in managing CheckPoint, VMWare NSX T Firewall Expertise in F5 Load balancer (LTM/GTM) Expertise in VMWare AVI Load balancer Good understanding of DC Network Routing/Switching concepts Good knowledge on DNS/DHCP/IPAM Extensive design, implementation and Operational experience of Load balancers and Firewall in a large Enterprise DC environment Certification in F5 Loadbalancer /VMWare NSX-T/AVI Loadbalancer Knowledge in Service Now ticketing tool Preferred Skills: Technology-Infrastructure Security-Virtual Private Network Firewall-VMware vCloud Networking & Security Technology-Network-Switching Technology-Network-Firewall_and_Media-Check Point Technology-Network-Load Balancer-F5-Load balancer Technology-Networking-Routing technologies

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2.0 - 5.0 years

12 - 17 Lacs

Bengaluru

Work from Office

Educational Requirements Bachelor of Engineering,BCA,BTech,BSc,MTech,MCA,MSc Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Skills: Domain Network Routing Switching, Network Security Applications, Network-Load Balancer- F5 Technical and Professional Requirements: Deep understanding of network protocols:SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Network Configuration Management: Configure and maintain network devices including routers, switches, access points, and firewalls according to established standards and best practices. Network monitoring:Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Troubleshooting skills:Ability to analyze network traffic, diagnose issues using tools like ping, traceroute, and packet captures Wireless Network troubleshooting for Cisco, Aruba, Juniper ITIL Process working experience of Incident, Change, Problem, Configuration management Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Preferred Skills: Domain->Network->Data networking IP multicast Technology->Network->CISCO technologies->CISCO Nexus Technology->EUC-AppPackaging->Flexera AdminStudio Technology->EUC-Patching_and_Distribution->Altiris Technology->Infra_ToolAdministration-Others->Splunk Admin Technology->Infrastructure-Server Administration->Linux Admin Technology->Server-Virtualization->Vmware-ESX->Vmware

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4.0 - 6.0 years

6 - 8 Lacs

Mumbai

Work from Office

Responsible for managing and optimizing network routing (WAN) and switching (LAN) technologies to ensure robust network performance. The role requires troubleshooting network issues, performing upgrades, configuring routers and switches, and maintaining network security. Expertise in network protocols and topologies is essential for effective troubleshooting and ensuring seamless connectivity across locations.

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2.0 - 7.0 years

3 - 8 Lacs

Pune

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Role- Network & Security Engineer Location - Pune Exp Range- 2 to 8 Role & responsibilities A network security engineer does a multi-faceted occupation in the ever-growing cyber battlefront of a computer network. Out of their job spectrum following are the most important responsibilities performed by them: Maintaining LAN, WLAN and architecture of the server as per the business policy As a precautionary measure, analyze and implement new security protocols for greater efficiency against any threat or malfunctions Implement a virus detection system beforehand for sound safety. Resolving the existing security issue including hardware malfunctions Tracking the vulnerable scripts to avert the potential threats Generating and maintaining the virtual private network, firewalls, web protocols and email security decorum. Reporting the security analysis of findings Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Investigations of Security breach alert Developing the security authentication protocol Maintaining server and switches Maintaining & implementation of the SOP for Network security Status reports of hardware and software products as per designated policies. Supervising the installation of new softwares and hardwares Recommend modifications in legal, technical and regulatory areas that affect IT security. Knowledge of performing routing protocols (MPLS, HAIPE/IP, QOS and WAN) Monitoring of web security gateways, perimeter security, network access controls, endpoint security Cybercrime is on the rise. Discover how to protect your business. Hire Field Engineers highly skilled technicians to install your firewall network security today!

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1.0 - 3.0 years

3 - 5 Lacs

Ahmedabad

Work from Office

1. Basic Configuration and Network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

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4.0 - 6.0 years

5 - 8 Lacs

Navi Mumbai

Work from Office

1. Incident Management and Troubleshooting -Level 2 Support: Handle escalated network issues from Level 1 support. Troubleshoot and resolve more complex network-related problems (e.g., connectivity issues, network degradation, hardware faults). - Root Cause Analysis: Investigate and identify the root causes of network failures or performance issues. Work with vendors or Level 3 engineers if required for advanced troubleshooting. -Ticket Resolution: Manage and resolve service tickets within defined SLAs, ensuring minimal downtime and service disruption. 2. Network Configuration and Maintenance -Device Configuration: Assist in the configuration, deployment, and management of networking equipment such as routers, switches, firewalls, and wireless access points (WAPs). -Network Monitoring: Utilize network monitoring tools (e.g., SolarWinds, PRTG, Nagios) to keep track of network performance and availability. -Firmware Updates: Apply firmware, software, and configuration updates to networking devices as per the organizations maintenance schedule. 3. Network Design and Implementation Assistance -Network Design Collaboration: Assist in the design, planning, and deployment of network solutions in collaboration with Network Architects or Senior Engineers. -Implementation Support: Provide support in implementing network upgrades or new solutions, ensuring smooth integration and operation within existing infrastructure. 4. Network Optimization -Performance Tuning: Monitor the network's health and performance and apply appropriate tweaks or changes to optimize performance (e.g., configuring load balancing, adjusting QoS parameters). -Bandwidth Management: Analyze bandwidth usage and optimize the network to ensure quality service for critical applications. 5. Security Management -Network Security: Assist in managing network security tools (e.g., firewalls, intrusion detection/prevention systems) to ensure the network is protected from external and internal threats. -Access Control: Implement and manage access control lists (ACLs), VPN configurations, and user access policies to ensure secure network usage. 6. Documentation and Reporting -Documentation: Maintain accurate records of network configurations, network topologies, and changes made to the network. -Reports: Generate performance, security, and incident reports for internal teams or clients to ensure proper follow-up and documentation. 7. Collaboration with Cross-functional Teams -Vendor Liaison: Work closely with third-party vendors or service providers to resolve issues that may require external support or product replacements. -Team Collaboration: Work with other IT teams (e.g., server, application, and security teams) to ensure seamless network operations in a multi-faceted IT environment. 8. Backup and Recovery -Network Recovery: Assist in network disaster recovery planning, backup configurations, and provide support in case of a network failure or outage. -Redundancy and Failover: Ensure that network redundancy (e.g., using HA pairs for switches or routers) and failover mechanisms are properly configured and tested. 9. Training and Knowledge Sharing -Mentoring: Provide guidance and support to L1 engineers and junior staff, assisting with day-to-day troubleshooting and network operations. -Continual Learning: Stay updated with the latest networking technologies, tools, and trends. Enhance personal knowledge and contribute to the team's knowledge base. Candidate Profile -Knowledge of TCP/IP protocol suite - Good knowledge of Routing protocol like BGP/OSPF/ EIGRP. - Good knowledge and hands-on experience of switching protocols and technologies like STP/MSTP/RSTP/VLAN/Ether-channel. - Good knowledge and hands-on experience of Gateway Redundancy protocols like HSRP/VRRP/GLBP. -Network Monitoring and Management tools -Understanding of OSI model and TCP/IP protocol. -Knowledge in Network Management and Monitoring tools such as Solarwinds, NetMon, Manage engine etc. -Basic knowledge of Wireless Controller, Access Points. -Hands-on experience/exposure or theoretical knowledge of Cisco Nexus switches and Nexus technologies like vPC. -Knowledge on Network & Security devices like firewalls. -Strong understanding of network security concepts, protocols, and best practices. -Experience with firewall monitoring and logging tools (e.g., Syslog, Splunk, or native firewall logging solutions). -Familiarity with network protocols (e.g., TCP/IP, HTTP, FTP, DNS, etc.) and common attack vectors. Proficiency in network routing and switching, including VPNs, NAT, SSL/TLS, IPSec, and DNS.

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9.0 - 14.0 years

15 - 30 Lacs

Bengaluru

Work from Office

We are looking for an experienced Senior Network Engineer with strong expertise in SD-WAN and extensive background in enterprise and telecom network infrastructure. This role involves supporting and monitoring our global network infrastructure to ensure high availability and reliability. Position Requirements Bachelors degree in Technology or any related field. Minimum 9 years of experience in enterprise or telecom network infrastructure. Excellent communication skills (written and oral), with the ability to effectively interact with both technical and non-technical staff. Strong presentation skills, quick learner, self-initiated, and a team player. Open to working in shifts to provide 24x7 support and monitoring. Strong interpersonal skills to collaborate with diverse teams. Exceptional analytical and problem-solving capabilities with demonstrated ability to meet deadlines. Experience managing requests, changes, and incidents for network infrastructure. Ability to work with global teams on IT projects. Strong time management skills to handle multiple tasks and meet tight deadlines. Self-motivated, constructive, and positive attitude. Familiarity with ITIL framework and infrastructure management processes. Technical Skills Expertise in troubleshooting large data center and WAN network environments. Proficient in Routing, Switching, Wireless, Load Balancers, WAN Optimizers, DNS, DHCP, VXLAN, and VPN. Knowledge and hands-on experience with automation/scripting for task automation. Expert knowledge of at least one major cloud technology: Azure, AWS, or GCP . Hands-on experience with SD-WAN products such as SilverPeak . Deep understanding of network device administration: Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless. Experience with Fiber Optic networks, MPLS/WAN/LAN management. Expert level knowledge of routing protocols like BGP and OSPF. Experience with large deployments of Infoblox and Aruba ClearPass. In-depth knowledge of network protocols including VRRP, HSRP, STP, LACP, SNMP. Strong customer focus and end-user service orientation. Proficiency with productivity tools: Word, Excel, PowerPoint, and Visio. Certifications CCNP certification or equivalent is highly desirable. Responsibilities 24x7 remote network monitoring and management. Ownership of network issues and providing support for corporate and shared network environments. Drive resolution for critical P1/P2 network issues (Break-Fix). Coordinate with external vendors on operational issues and projects. Provide hardware support and maintenance for all networking equipment. Manage existing and new networking solutions, ensuring network uptime and stability. Lead network-related projects like site expansion, hardware refresh, and technology upgrades. Handle escalations from L1/L2 teams and provide timely resolutions. Document outages and circuit downtimes; manage incident reporting. Identify corrective actions for critical incidents and lead problem management efforts. Collaborate with internal users to assess network needs and design solutions. Maintain comprehensive documentation and change control processes. Mentor junior engineers and provide guidance during network changes. Monitor event logs proactively to identify and resolve potential issues. Attend and actively participate in scheduled network change meetings. Ensure proper shift handover and timely updates between shifts. Additional Information Night shift or rotational shift hours. 5 days work week. Cab facility will be provided for commuting. Virtual Interview

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