Network Engineer Tier 2

About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced softwaredefined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary:

The Network Engineer is a hybrid position with the primary role to assist in the smooth operation of GTTs Global Network under the supervision of the Network Operations Manager. This is a largescale network spanning the globe and is built on a multi-platform environment. The role is varied and demands a totally flexible approach to all tasks associated with this position. Job Scope/Supervision: The successful candidate should be comfortable working within an expanded and very fast-paced team environment.

Duties and Responsibilities:

• Assisting in customer test & turn-up (DWDM/ADM/Ethernet)

• Customer circuit troubleshooting with the aid of industry-standard test equipment.

• Liaising with all GTT NOC Engineers and Network Operations departments in other countries

• Report writing and creating/maintaining inventories. Assisting in the management of a Planned Preventative Maintenance program and schedules

• Network installations / troubleshooting.

• Non-routine duties will be allocated as deemed necessary.

• Training other members of staff when applicable.

• Generate site documentation such as maintaining records and files, preparing reports, and ordering supplies and equipment.

• Periodically inspect the equipment, locate, and correct problems before breakdowns occur.

• Ability to replace items such as circuit breakers, fuses, switches, lamps, electrical & electronic components, and cable.

• When working with more complex items of plant, they may work with engineers, engineering technicians, or industrial machinery installation, repair, and maintenance workers.

• Supervise planned works, carrying out postmortems upon completion to assess the efficiency / financial worth and lessons learned from said works.

• Aim to constantly reduce operational running costs.

• Review / authorize and manage MOPS (method of procedures) RAs (Risk Assessments) and back out plans prior to on-site works taking place assessing all potential risks and consequences relating to specific works.

• Provide hands-on and technical assistance during an emergency.

Required Experience/Qualifications:

• Experience in optical networks and technical facilities required.

• Minimum of 2 years of experience in an operational environment in a medium to large-scale carrier / ISP would be a definite advantage.

• Experience in a role with hands-on complex technical problem solving as a daily occurrence.

• Degree in Engineering related field preferably Telecoms / Datacomms modules covered.

• Experience with hands-on installs of power and telecoms equipment

• Strong Fiber management principles

• Experience with test equipment OSA / OTDR / BERT / RFC 2544 test sets