Network Architect

Job Summary:

We are seeking an experienced Network Architect (L3-L4) to lead and manage a team of highly skilled network engineers providing 24x7 support for a North American customer. This role requires a strategic leader with deep expertise across networking technologies, excellent customer interaction skills, and the ability to provide innovative network solutions. The ideal candidate will ensure seamless operations, drive network transformation initiatives, and oversee major network changes and outage management.

• Key Responsibilities:

• Lead and manage a team of L1-L2 network engineers in a 24x7 operational environment.
• Serve as the technical lead and escalation point for complex network issues.
• Architect, design, and implement scalable and secure network solutions.
• Engage with customers to understand business needs and translate them into network strategies and solution roadmaps.
• Drive network modernization efforts, including SD-WAN, cloud connectivity, and security enhancements.
• Oversee major network changes, outages, and scheduled maintenance, ensuring minimal downtime and optimal performance.
• Own and drive end-to-end network deliverables for both customer and internal projects.
• Contribute to customer RFPs, RFIs, and technical proposals by architecting tailored network solutions.
• Collaborate with cross-functional teams, vendors, and service providers to enhance network reliability.
• Ensure adherence to ITIL processes, best practices, and compliance requirements.
• Maintain and improve network documentation, diagrams, and policies.
• Provide technical mentorship and training to the team.
• Ensure proactive network monitoring and continuous improvement initiatives.
• Availability during US business hours and weekends for major changes/outages.
• Required Skills & Experience:
• 12+ years (nearing 15 years) of hands-on experience in enterprise networking.
• Expert-level proficiency in Cisco networking (Routers, Switches, Firewalls, Wireless, SD-WAN, ACI, etc.).
• Advanced knowledge and troubleshooting experience with routing protocols (BGP, OSPF, EIGRP) and switching technologies (Nexus, Catalyst, VPC, VLANs, QoS, etc.).
• Expertise in Network Security technologies (Firewalls, IPS, VPN, NAT, Zscaler, Websense, Umbrella, etc.).
• Experience with Load Balancers (F5, Citrix Netscaler) and WAN optimization (Riverbed).
• Hands-on experience in Cloud Networking with AWS, Azure, or OCI, including cloud connectivity, hybrid cloud integration, and security best practices.
• Hands-on experience in SD-WAN solutions and cloud-based network security architectures.
• Knowledge of VoIP technologies (Cisco Call Manager) is a plus.
• Experience with network monitoring tools (Wireshark, SolarWinds, Scrutinizer, etc.).
• Strong problem-solving, communication, and leadership skills.
• Ability to work independently, manage priorities, and thrive in a high-pressure, dynamic environment.
• Excellent Articulator converting complex network areas in simple language

We are looking for a network leader passionate about cutting-edge networking technologies and team management to help us drive innovation and excellence in enterprise networking!