Network Access Control Product Engineer

As a Network Access Control Product Engineer at EY, you will play a crucial role in the design, engineering, documentation, and release of Network Access Control Products and technology components across all instances and use cases within EY. Your responsibilities will include ensuring that key technologies and controls associated with Network Access Control are suitably designed and modified to enable the production release of Network Access Control Product initiatives. You will also provide consulting services to other teams and act as a level four escalation point for complex issues encountered by the Operations teams. **Key Responsibilities:** - Provide consultative engagement in complex problem management activities to drive client satisfaction, as demonstrated by various KPIs and metrics - Conduct Solution Design and Engineering, Solution Certification, Documentation, and Operational Escalation support - Create designs based on industry best practices and solid engineering principles, ensuring localization and fit for purpose - Ensure appropriate software versions are selected, reviewed, and tested for solution certification - Develop and maintain documentation for configuration guidelines and templates, handover new services to the Operations team, and create and periodically review Knowledgebase articles **Qualifications Required:** - Expert level knowledge and experience with Cisco ISE and database management - Proficiency in 802.1x authentication, interaction with external authentication mechanisms, enterprise office network environments, Windows and Macintosh Operating systems, and reporting/data mining tools - Ability to work on multiple complex projects and tasks independently - Strong communication skills and clear, precise descriptive writing - Experience in infrastructure implementation/management and service/operations management At EY, we look for inclusive, proactive, high-achieving team players with a passion for technology and services. We value individuals who are flexible in their working patterns and demonstrate a strong work ethic. EY offers a competitive remuneration package, comprehensive Total Rewards package, support for flexible working and career development, and an inclusive work environment. Join EY in building a better working world, where diverse teams across over 150 countries provide trust through assurance, help clients grow, transform, and operate, and ask better questions to find new answers for complex global issues.,