Role Overview A Process Associate plays a pivotal role in streamlining business or production workflows, ensuring operational excellence. Depending on the industrywhether BPO/operations, manufacturing, financial services, or IT supportthe focus may span from transaction processing to client support or process optimization Key Responsibilities Transactional and Service Support Process Monitoring & Improvement Reporting & Documentation Cross-Functional Collaboration Quality Control & Compliance Additional Domain-Specific Tasks Desired Skills & Qualifications Bachelors degree in a relevant field (e.g., Business, Operations, Commerce, Finance). Some roles may accept HSC or graduation in any field (excluding technical/law for Genpact) Freshers are eligible for many roles; mid-level roles typically need 12 years of accounting or operations experience. Beneficial to have grounding in Six Sigma or Lean methodologies, ITIL (for helpdesk roles), or finance/accounting standards.
Overview: The Career Counselor at Saras AI Institute plays a crucial role in guiding students through their academic journey in our innovative 100% online, AI-exclusive degree programs. This role is essential in providing exceptional support and guidance to students, ensuring they have the resources and advice needed to succeed in their studies. The Business Development Specialist will serve as a primary point of contact, facilitating students academic planning and drive enrollment. Key Responsibilities: Provide personalized academic advising to students, helping them understand their degree programs, course options, and academic requirements. Manage a high volume of student inquiries via email, virtual meetings, and online communication platforms. Assist students with course selection, registration, and academic planning to ensure timely progression towards their degree completion. Coordinate and conduct virtual workshops and webinars on academic skills, career planning, and time management to drive enrolment. Collaborate with faculty and staff to address student concerns and enhance their academic experience. Maintain accurate and confidential records of student interactions, academic progress, and support provided. Participate in student retention and success initiatives to improve overall academic outcomes. Utilize student management systems to track and manage student data and communications. Stay updated on industry trends, best practices in academic counselling, and changes in academic policies. Support the onboarding and training of new academic counsellors as needed. Collaborate with admissions and enrolment teams to ensure a smooth transition for new students into their academic programs. Meet or exceed established targets for student enrolment, academic progress, and retention rates. Required Qualifications: Bachelor’s degree 3 to 5 years of experience in academic advising in edtech companies. Strong understanding of academic policies, procedures, and best practices in student support. Excellent interpersonal and communication skills, with a focus on providing high-quality customer service. Proven ability to manage multiple tasks and priorities in a fast-paced, remote work environment. Proficiency in academic management systems and virtual communication tools. Detail-oriented with strong organizational and time management skills. Ability to work independently while being an effective part of a collaborative team. Commitment to student success and a deep understanding of the challenges faced by online learners. Familiarity with AI and related fields is a plus but not required. Flexibility to accommodate various time zones and student needs as necessary. Commitment to diversity, equity, and inclusion in academic counseling. Skills: Excellent communication and customer service skills Strong organizational and multitasking abilities Proficiency in CRM software and Microsoft Office Suite Ability to build rapport and provide empathetic support Experience with virtual communication tools and platforms
What Youll Do Own B2B signups: Deliver bulk enrollments through universities/colleges, corporates, and training partners. Corporate Outreach: Pitch SARAS AI programs to HR, L&D heads, and founders; close contracts that deliver workforce enrollments. Channel Partner Development: Build and manage partnerships with TPOs, influencers, and training networks for repeat student inflow. Ground Activation: Represent SARAS at events, seminars, HR conclaves, and campus engagements to drive leads. Revenue Accountability: All partnerships must tie back to measurable signups with CAC discipline. Who You Are 6–12 years of experience in enterprise sales, higher-ed partnerships, or B2B growth roles. Strong network among universities, training networks, and corporates in India (global exposure a plus). Own and operate the field sales engine for Corporate Outreach A closer — proven ability to pitch, negotiate, and deliver volume-based signups. Metrics-driven: not just closing MoUs, but ensuring student enrollments happen. A natural relationship-builder who thrives in field sales, events, and partnership ecosystems.
What Youll Do Enterprise Contract Acquisition: Lead sales efforts to secure largevolume student enrolments through corporates. Manage endtoend enterprise sales cycle. Own enterprise contract targets; maintain discipline over cost of acquisition (CAC), revenue per enterprise, enrolment conversion from enterprise deals; ensure that signed contracts translate into actual student enrolments. Market Intelligence for Enterprise Segments: Understand enterprise customer needs, competitive landscape, regulatory / compliance constraints in different regions; adapt enterprise offerings; accordingly, feed insights to product and operations to ensure enterprise suitability. Who You Are 612 years in enterprise sales or institutional partnerships, specifically with large contracts in edtech / highered / corporate training / enterprise SaaS. Strong preexisting relationships with senior leaders in corporates, and major training institutions – especially in India, with global exposure being a strong plus. A closer — proven ability to pitch, negotiate, and deliver volume-based signups. Metrics-driven: not just closing MoUs, but ensuring student enrolments happen. Global / Regional Knowledge: Understanding of enterprise education markets, regulatory / accreditation requirements in different geographies; able to adapt strategy accordingly. A natural relationship-builder who thrives in field sales, events, and partnership ecosystems. Why Join Us Shape SARAS into a category-defining AI education institute by embedding us in institutions and corporates. Be part of the leadership core: high autonomy, direct founder access, real accountability. Drive not just signups, but long-term ecosystems of learners through partnerships. If you’ve been a rainmaker in edtech, higher-ed, or corporate sales — and are ready to turn relationships into real enrolment numbers — this is your next big role.
About the job: We are looking for a Frontend Developer for our technology team to create the most student centric EdTech solutions on the planet with us. This is an exciting opportunity for you to shape up how the next generation of students will learn. Key Responsibilities: As a Frontend Developer, you will be: Developing new user-facing features using React.js and Next.js Defining technical architecture, tracking performance, and reliability of frontend applications. Building reusable components and front-end libraries for future use Translating designs and wireframes into high-quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers. What were looking for: 4+ years of experience developing Frontend web applications Expert in the latest Frontend technologies like React, Redux, and other JS libraries Expert in making scalable and modular Frontend code Bachelor's/master's degree in computer science, Math, or related technical domain. In-depth knowledge of HTML, CSS & JavaScript Extensive experience in Progressive Web Apps Experience developing large-scale, client-facing web applications in React JS Experience in CSS pre- and post-processors Strong skills in react-hooks and redux-saga Experience with web services (consuming or creating) with REST, Web Sockets or GraphQL Experience and Strong understanding of the entire Software Development Life Cycle (SDLC), Agile (Scrum), Software design/architecture process, CI/CD processes, unit testing & Test-Driven Development (TDD) Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development Git or similar distributed SCM tools experience Excellent problem-solving skills and object-oriented design skills Good verbal and written communication skills Why Join Us: Be the guiding light in the transformative journey of students from around the world. Opportunities for personal and professional growth. Impact the future of education on a global scale. Your Next Step: If you resonate with our mission and are passionate about molding the next generation of leaders, thinkers, and doers, we want to hear from you. Apply now with your proudest moments in fostering student success.