About the Role: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how customers utilise our product and identify areas for improvement for maximising retention. As CST, you will have to take the lead in maintaining relationships with the existing customers where your role is not limited to just training the customer's team but also providing actionable insights to the customer. Key Responsibilities: ● Facilitating the successful onboarding of new customers. ● Assessing customer requirements, solving problems, anticipating future needs, and generally serving as the customers’ voice within NeoDove. ● Establish clear retention goals and process milestones for the customer and employees to work on. ● Increasing customers LTV and reducing churn. ● Achieving annual renewal and upselling revenue targets. ● Create and cultivate deep and meaningful relationships with our customers and build their loyalty towards NeoDove, by continuously displaying the value proposition and benefits of NeoDove. ● Get their feedback and represent their voice within the relevant decision junctions to improve our products. ● Assist in creating training courses and educational materials for other members of the department. ● Implementation and execution of systems and handholding of customer’s team to train and improve onboarding process. ● Work diligently towards improving all aspects of the customer experience with NeoDove. ● Handle and resolve customer requests and complaints. ● Ensuring that any problem or concerns is resolved in minimum time possible. ● Analyze and communicate with customers in overall performance and execution of action plans. ● Use your analytical skills to provide expert advice and data-driven recommendations to generate growth opportunities for our clients. ● Present your analysis and recommendations to the client and provide diligent support to answer any questions they could have regarding NeoDove. Skills: ● B.tech (CS,IT, EC), B.CA Degree or equivalent work experience in the software industry. ● Strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications, etc. ● Excellent product and process knowledge. ● You have a strong interest in new technologies, data, apps, and/or a great understanding of the mobile app industry. ● Must have had hands on working knowledge of Implementation experience with the business applications. ● Excellent written & verbal communication skills. ● Demonstrate leadership qualities, excellent listening, negotiation, communication, presentation, and interpersonal skills. Show more Show less
We are looking for a passionate Flutter Developer to join our team and play a key role in building high-quality, cross-platform mobile applications for our CRM platform. As a part of NeoDove, you will collaborate with a diverse team of engineers, designers, and product managers to deliver seamless and efficient mobile solutions that support our users' needs in sales and customer relationship management. Responsibilities Design, develop, and maintain mobile applications using Flutter that integrate with our CRM platform. Collaborate with the backend team to ensure smooth integration with our APIs and services. Implement responsive, user-friendly, and high-performing mobile interfaces, focusing on customer-centric design. Write clean, maintainable, and efficient code that adheres to best practices in mobile app development. Troubleshoot, debug and optimize mobile applications for maximum performance. Participate in code reviews to ensure high-quality standards and continuous learning within the team. Stay up-to-date with emerging mobile technologies, trends, and best practices to continuously enhance app functionality. Work closely with a product manager and a Functional head to translate business requirements into technical solutions. Requirements Proven experience in building mobile applications with Flutter (2+ years preferred). Strong understanding of Flutter SDK, Dart programming language, and mobile development best practices. Experience with RESTful APIs, third-party libraries, and integrating external services with mobile apps. Solid understanding of state management approaches in Flutter (Provider, Riverpod, Bloc, etc. ). Familiarity with mobile app deployment processes for both iOS and Android. Experience with Firebase or other cloud services is a plus. Ability to work effectively in a fast-paced, Agile environment. Strong problem-solving skills, with the ability to debug and optimize mobile applications. Good communication skills and a collaborative attitude. Preferred Qualifications Experience working in a SaaS environment, particularly in CRM or sales automation tools. Familiarity with CI/CD pipelines for mobile app deployment. Knowledge of UX/UI principles and a user-first design approach. This job was posted by Bhagyashree Sharma from NeoDove Technologies. Show more Show less
Job Description We are hiring a Product Designer to join our team. We are looking for someone with 1-2 years of experience in product design. Prior experience in B2B SaaS products would be a strong advantage. The ideal candidate should be comfortable working closely with product managers, developers, and other stakeholders to design user-centric solutions that are functional, intuitive, and aligned with business goals. Responsibilities Collaborate with cross-functional teams to define and implement innovative solutions for the product direction, visuals, and experience. Create wireframes, user flows, and prototypes to effectively communicate design ideas. Conduct user research and usability testing to iterate on designs. Ensure consistent application of design standards across all platforms. Gather and evaluate user requirements in collaboration with product managers and : 1-2 years of proven experience as a Product Designer or in a similar role. Strong portfolio demonstrating design thinking and problem-solving skills. Proficiency in design tools like Figma, Sketch, Adobe XD, etc. Experience in B2B SaaS products is a plus. Good communication and collaboration skills. (ref:hirist.tech)
We are hiring a Product Designer to join our team. We are looking for someone with 1-2 years of experience in product design. Prior experience in B2B SaaS products would be a strong advantage. The ideal candidate should be comfortable working closely with product managers, developers, and other stakeholders to design user-centric solutions that are functional, intuitive, and aligned with business goals. Responsibilities Collaborate with cross-functional teams to define and implement innovative solutions for the product direction, visuals, and experience. Create wireframes, user flows, and prototypes to effectively communicate design ideas. Conduct user research and usability testing to iterate on designs. Ensure consistent application of design standards across all platforms. Gather and evaluate user requirements in collaboration with product managers and engineers. Requirements 1-2 years of proven experience as a Product Designer or in a similar role. Strong portfolio demonstrating design thinking and problem-solving skills. Proficiency in design tools like Figma, Sketch, Adobe XD, etc. Experience in B2B SaaS products is a plus. Good communication and collaboration skills. This job was posted by Bhagyashree Sharma from NeoDove Technologies.
About the Role: We're looking for a highly motivated, proactive and enthusiastic candidate to work with our young and dynamic Lead Generation team. Key Responsibilities: Getting new sales opportunities through outbound reach. Calling the assigned new leads per day and setting up a minimal number of opportunities Generate new small and medium enterprise business opportunities via outbound calling and interests through emails, calls, LinkedIn, and other social media platforms and tools. Set up at least 75 meetings in a month (prospective) customers and the sales team Responsible for managing the New Customer Acquisition. Responsible for generating new revenue. Prepare and present powerful, persuasive sales presentations online. Update daily, weekly and monthly reports. Skills: Good Knowledge and experience in business development, preferably at SaaS start-up. Experience with a CRM solution, Marketing automation systems and experience with various lead vendor technologies. Solid verbal, written, presentation, and interpersonal communication skills Excellent command over MS Office applications, especially MS Word, MS Excel, and MS PowerPoint.
We are looking for a passionate Flutter Developer to join our team and play a key role in building high-quality, cross-platform mobile applications for our CRM platform. As a part of NeoDove, you will collaborate with a diverse team of engineers, designers, and product managers to deliver seamless and efficient mobile solutions that support our users' needs in sales and customer relationship management. Responsibilities Design, develop, and maintain mobile applications using Flutter that integrate with our CRM platform. Collaborate with the backend team to ensure smooth integration with our APIs and services. Implement responsive, user-friendly, and high-performing mobile interfaces, focusing on customer-centric design. Write clean, maintainable, and efficient code that adheres to best practices in mobile app development. Troubleshoot, debug, and optimize mobile applications for maximum performance. Participate in code reviews to ensure high-quality standards and continuous learning within the team. Stay up-to-date with emerging mobile technologies, trends, and best practices to continuously enhance app functionality. Work closely with a product manager and a Functional head to translate business requirements into technical solutions. Requirements Proven experience in building mobile applications with Flutter (2+ years preferred). Strong understanding of Flutter SDK, Dart programming language, and mobile development best practices. Experience with RESTful APIs, third-party libraries, and integrating external services with mobile apps. Solid understanding of state management approaches in Flutter(Provider, Riverpod, Bloc, etc. ). Familiarity with mobile app deployment processes for both iOS and Android. Experience with Firebase or other cloud services is a plus. Ability to work effectively in a fast-paced, Agile environment. Strong problem-solving skills, with the ability to debug and optimize mobile applications. Good communication skills and a collaborative attitude. Preferred Qualifications Experience working in a SaaS environment, particularly in CRM or sales automation tools. Familiarity with CI/CD pipelines for mobile app deployment. Knowledge of UX/UI principles and a user-first design approach. This job was posted by Bhagyashree Sharma from NeoDove Technologies.
You will be responsible for conducting thorough manual testing of software applications to identify bugs and ensure product quality. This includes creating and executing detailed test cases, test scripts, and test plans. You will also document and track defects, working closely with development teams to ensure timely resolution. In addition, you will develop, maintain, and execute automated test scripts using appropriate tools, integrating them into the CI/CD pipeline for continuous testing. You will identify areas for automation within the testing process to improve efficiency and coverage. As a Testing Engineer, you will design and execute performance tests to assess system scalability, reliability, and performance. Analyzing performance test results, you will identify bottlenecks and performance issues, collaborating with development teams to implement necessary improvements. Furthermore, you will be responsible for managing and configuring AWS cloud testing environments, ensuring their scalability, reliability, and security. Regular maintenance and updates to the testing infrastructure will be part of your responsibilities. Your role will also involve developing and implementing comprehensive testing strategies and plans that align with project goals and timelines. Collaboration with project managers, developers, and stakeholders is essential to integrate testing activities effectively into the project lifecycle. To qualify for this position, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in manual testing, automation testing, and performance testing is required. A strong understanding of AWS cloud services and infrastructure management is essential, along with proficiency in automation testing tools like Selenium, JUnit, and TestNG, as well as experience with performance testing tools such as JMeter and LoadRunner. Excellent analytical and problem-solving skills, strong communication and collaboration abilities, and the capacity to develop and implement effective testing strategies and plans are also necessary for this role.,
We are looking for a passionate Flutter Developer to join our team and play a key role in building high-quality, cross-platform mobile applications for our CRM platform. As a part of NeoDove, you will collaborate with a diverse team of engineers, designers, and product managers to deliver seamless and efficient mobile solutions that support our users' needs in sales and customer relationship management. Responsibilities Design, develop, and maintain mobile applications using Flutter that integrate with our CRM platform. Collaborate with the backend team to ensure smooth integration with our APIs and services. Implement responsive, user-friendly, and high-performing mobile interfaces, focusing on customer-centric design. Write clean, maintainable, and efficient code that adheres to best practices in mobile app development. Troubleshoot, debug, and optimize mobile applications for maximum performance. Participate in code reviews to ensure high-quality standards and continuous learning within the team. Stay up-to-date with emerging mobile technologies, trends, and best practices to continuously enhance app functionality. Work closely with a product manager and a Functional head to translate business requirements into technical solutions. Requirements Proven experience in building mobile applications with Flutter (2+ years preferred). Strong understanding of Flutter SDK, Dart programming language, and mobile development best practices. Experience with RESTful APIs, third-party libraries, and integrating external services with mobile apps. Solid understanding of state management approaches in Flutter(Provider, Riverpod, Bloc, etc. ). Familiarity with mobile app deployment processes for both iOS and Android. Experience with Firebase or other cloud services is a plus. Ability to work effectively in a fast-paced, Agile environment. Strong problem-solving skills, with the ability to debug and optimize mobile applications. Good communication skills and a collaborative attitude. Preferred Qualifications Experience working in a SaaS environment, particularly in CRM or sales automation tools. Familiarity with CI/CD pipelines for mobile app deployment. Knowledge of UX/UI principles and a user-first design approach. This job was posted by Bhagyashree Sharma from NeoDove Technologies.