About the Role: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how customers utilise our product and identify areas for improvement for maximising retention. As CST, you will have to take the lead in maintaining relationships with the existing customers where your role is not limited to just training the customer's team but also providing actionable insights to the customer. Key Responsibilities: ● Facilitating the successful onboarding of new customers. ● Assessing customer requirements, solving problems, anticipating future needs, and generally serving as the customers’ voice within NeoDove. ● Establish clear retention goals and process milestones for the customer and employees to work on. ● Increasing customers LTV and reducing churn. ● Achieving annual renewal and upselling revenue targets. ● Create and cultivate deep and meaningful relationships with our customers and build their loyalty towards NeoDove, by continuously displaying the value proposition and benefits of NeoDove. ● Get their feedback and represent their voice within the relevant decision junctions to improve our products. ● Assist in creating training courses and educational materials for other members of the department. ● Implementation and execution of systems and handholding of customer’s team to train and improve onboarding process. ● Work diligently towards improving all aspects of the customer experience with NeoDove. ● Handle and resolve customer requests and complaints. ● Ensuring that any problem or concerns is resolved in minimum time possible. ● Analyze and communicate with customers in overall performance and execution of action plans. ● Use your analytical skills to provide expert advice and data-driven recommendations to generate growth opportunities for our clients. ● Present your analysis and recommendations to the client and provide diligent support to answer any questions they could have regarding NeoDove. Skills: ● B.tech (CS,IT, EC), B.CA Degree or equivalent work experience in the software industry. ● Strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications, etc. ● Excellent product and process knowledge. ● You have a strong interest in new technologies, data, apps, and/or a great understanding of the mobile app industry. ● Must have had hands on working knowledge of Implementation experience with the business applications. ● Excellent written & verbal communication skills. ● Demonstrate leadership qualities, excellent listening, negotiation, communication, presentation, and interpersonal skills. Show more Show less

We are looking for a passionate Flutter Developer to join our team and play a key role in building high-quality, cross-platform mobile applications for our CRM platform. As a part of NeoDove, you will collaborate with a diverse team of engineers, designers, and product managers to deliver seamless and efficient mobile solutions that support our users' needs in sales and customer relationship management. Responsibilities Design, develop, and maintain mobile applications using Flutter that integrate with our CRM platform. Collaborate with the backend team to ensure smooth integration with our APIs and services. Implement responsive, user-friendly, and high-performing mobile interfaces, focusing on customer-centric design. Write clean, maintainable, and efficient code that adheres to best practices in mobile app development. Troubleshoot, debug and optimize mobile applications for maximum performance. Participate in code reviews to ensure high-quality standards and continuous learning within the team. Stay up-to-date with emerging mobile technologies, trends, and best practices to continuously enhance app functionality. Work closely with a product manager and a Functional head to translate business requirements into technical solutions. Requirements Proven experience in building mobile applications with Flutter (2+ years preferred). Strong understanding of Flutter SDK, Dart programming language, and mobile development best practices. Experience with RESTful APIs, third-party libraries, and integrating external services with mobile apps. Solid understanding of state management approaches in Flutter (Provider, Riverpod, Bloc, etc. ). Familiarity with mobile app deployment processes for both iOS and Android. Experience with Firebase or other cloud services is a plus. Ability to work effectively in a fast-paced, Agile environment. Strong problem-solving skills, with the ability to debug and optimize mobile applications. Good communication skills and a collaborative attitude. Preferred Qualifications Experience working in a SaaS environment, particularly in CRM or sales automation tools. Familiarity with CI/CD pipelines for mobile app deployment. Knowledge of UX/UI principles and a user-first design approach. This job was posted by Bhagyashree Sharma from NeoDove Technologies. Show more Show less

Job Description We are hiring a Product Designer to join our team. We are looking for someone with 1-2 years of experience in product design. Prior experience in B2B SaaS products would be a strong advantage. The ideal candidate should be comfortable working closely with product managers, developers, and other stakeholders to design user-centric solutions that are functional, intuitive, and aligned with business goals. Responsibilities Collaborate with cross-functional teams to define and implement innovative solutions for the product direction, visuals, and experience. Create wireframes, user flows, and prototypes to effectively communicate design ideas. Conduct user research and usability testing to iterate on designs. Ensure consistent application of design standards across all platforms. Gather and evaluate user requirements in collaboration with product managers and : 1-2 years of proven experience as a Product Designer or in a similar role. Strong portfolio demonstrating design thinking and problem-solving skills. Proficiency in design tools like Figma, Sketch, Adobe XD, etc. Experience in B2B SaaS products is a plus. Good communication and collaboration skills. (ref:hirist.tech)

We are hiring a Product Designer to join our team. We are looking for someone with 1-2 years of experience in product design. Prior experience in B2B SaaS products would be a strong advantage. The ideal candidate should be comfortable working closely with product managers, developers, and other stakeholders to design user-centric solutions that are functional, intuitive, and aligned with business goals. Responsibilities Collaborate with cross-functional teams to define and implement innovative solutions for the product direction, visuals, and experience. Create wireframes, user flows, and prototypes to effectively communicate design ideas. Conduct user research and usability testing to iterate on designs. Ensure consistent application of design standards across all platforms. Gather and evaluate user requirements in collaboration with product managers and engineers. Requirements 1-2 years of proven experience as a Product Designer or in a similar role. Strong portfolio demonstrating design thinking and problem-solving skills. Proficiency in design tools like Figma, Sketch, Adobe XD, etc. Experience in B2B SaaS products is a plus. Good communication and collaboration skills. This job was posted by Bhagyashree Sharma from NeoDove Technologies.