Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Sales Relationship Manager located in Gurugram. The Sales Relationship Manager will be responsible for developing and maintaining business relationships with clients, managing client accounts, and working closely with the sales team to achieve sales targets. Day-to-day tasks include identifying new sales opportunities, negotiating and closing deals, providing client support, and collaborating with other departments to ensure client satisfaction and retention. Qualifications Business Relationship Management and Communication skills Experience in Finance, Sales, and Sales Management Strong negotiation and problem-solving skills Ability to work effectively in a fast-paced environment Previous experience in the real estate industry is an advantage Bachelor's degree in Business, Finance, Marketing, or a related field
Role & responsibilities : Greet and assist clients and visitors in a professional manner. Handle incoming calls, client queries, and visitor management. Coordinate with internal departments for smooth front-office operations. Maintain a positive and welcoming atmosphere at the reception area. Support administrative and facility-related activities. Preferred candidate profile Excellent communication and interpersonal skills. Presentable, confident, and customer-service oriented. Basic computer knowledge (MS Office). Ability to handle multiple tasks efficiently.
Responsibilities 1. Client Acquisition & Business Development o Identify and develop new business opportunities through networking, referrals, and cold calling. o Generate leads and convert prospects into clients to achieve monthly and quarterly sales targets. o Build and maintain a strong sales pipeline. 2. Client Relationship Management o Maintain long-term relationships with existing and new clients by providing continuous support and follow-up. o Understand client needs, preferences, and investment goals to offer suitable property or service options. o Handle client queries, objections, and negotiations effectively. 3. Sales Operations & Coordination o Conduct property presentations, site visits, and product demonstrations. o Coordinate with internal teams for pricing, documentation, and post-sales support. o Ensure timely completion of all sales-related documentation and agreements. 4. Market Research & Strategy o Stay updated on market trends, competitor activities, and customer preferences. o Provide feedback and insights to management for improving sales strategies. 5. Targets & Reporting o Meet or exceed monthly and quarterly sales targets. o Prepare regular reports on sales performance, lead conversions, and client engagement. Key Skills & Competencies: Excellent communication and interpersonal skills • Strong negotiation and closing abilities • Customer-centric approach • Confident presentation and relationship-building skills • Target-driven and self-motivated attitude • Knowledge of CRM tools and MS Office Qualification & Experience: • Bachelor’s degree in Business Administration, Marketing, or a related field • MBA preferred (not mandatory) • 1–5 years of experience in Sales / Relationship Management (Real Estate, Banking, Insurance, or Hospitality preferred) Performance Indicators (KPIs): • Monthly/Quarterly Sales Targets Achieved • Number of New Clients Acquired • Client Retention & Satisfaction Rate • Revenue Contribution • Lead Conversion Ratio
Job Title: Business Head Real Estate Department: Sales & Business Operations Location: [Gurugram] Experience Required: 12–20 Years Reports To: Managing Director / CEO Job Summary The Business Head will be responsible for driving overall business growth, sales strategy, operational excellence, profitability, and brand expansion for the organization. This role demands strong leadership, real estate industry expertise, and a proven track record of leading high-performance teams and achieving business targets. Key Responsibilities Strategic & Business Leadership Develop and execute business strategies to achieve revenue goals and market expansion. Monitor P&L, budgeting, forecasting and financial planning for business growth. Identify new business opportunities, markets, and project development initiatives. Build and maintain relationships with investors, channel partners, landowners, and corporate clients. Sales & Marketing Management Drive sales targets through strategic planning and implementation. Oversee sales operations, lead generation, customer acquisition, and conversion strategies. Develop and execute marketing & branding initiatives aligned with business goals. Ensure high levels of customer satisfaction and after-sales service quality. Operations & Project Management Coordinate with internal teams: Marketing, CRM, Finance, Legal & Project Execution. Monitor project progress, pricing strategy, inventory planning, and launch management. Ensure compliance with RERA regulations, legal documentation, and project approvals. Team & Leadership Lead and mentor sales and operational teams across multiple verticals. Implement performance management processes, KPIs, and training programs. Drive a strong culture of accountability, collaboration, and result orientation. Market & Industry Knowledge Conduct market research, competitor analysis, and pricing evaluations. Stay updated on industry trends, regulatory frameworks, and segment performance. Key Skills & Competencies Strong leadership, strategic thinking, and decision-making ability Business and financial acumen with P&L ownership experience Excellent communication, negotiation, and stakeholder management Strong network with channel partners, brokers, IPCs, and investors Real estate market expertise (Residential / Commercial / Luxury) Proficiency in CRM systems, MS Office, and analytical reporting Educational Qualification MBA/PGDM in Sales, Marketing, or Business Management (preferred) Graduate in any discipline with relevant real estate exposure Performance Indicators (KPIs) Revenue growth & profitability Sales conversion ratios & inventory absorption Channel & client acquisition growth Brand visibility & customer satisfaction rating Operational process efficiency Salary Range As per industry standards & experience. (Negotiable) Apply To: Email: [hr@neevrealty.com] Contact: [8527100211] Website: [Neev Realty.com]
As a Sales Manager in our company, your role will involve various responsibilities to drive business growth and maintain strong client relationships. - Identify and develop new business opportunities through networking, referrals, and cold calling to achieve monthly and quarterly sales targets. - Generate leads, convert prospects into clients, and build a strong sales pipeline. - Maintain long-term relationships with clients by providing continuous support, understanding their needs, and offering suitable property or service options. - Conduct property presentations, site visits, and product demonstrations while coordinating with internal teams for pricing, documentation, and post-sales support. - Stay updated on market trends, competitor activities, and customer preferences to provide feedback for improving sales strategies. - Meet or exceed sales targets, prepare regular reports on sales performance, lead conversions, and client engagement. Your key skills and competencies should include excellent communication, interpersonal skills, strong negotiation abilities, customer-centric approach, confident presentation skills, target-driven attitude, and knowledge of CRM tools and MS Office. Qualifications required for this role include a Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is preferred but not mandatory. You should have at least 15 years of experience in Sales or Relationship Management, preferably in Real Estate, Banking, Insurance, or Hospitality sectors. Performance indicators for your role will be based on monthly/quarterly sales targets achieved, number of new clients acquired, client retention & satisfaction rate, revenue contribution, and lead conversion ratio.,
Role & responsibilities 1. Sales Strategy & Planning Develop and execute sales strategies to achieve company targets. Analyze market trends and customer needs to adjust sales plans. Forecast sales and prepare reports for senior management. 2. Team Management & Leadership Lead and mentor the sales team to improve performance. Set targets and monitor individual and team performance. Conduct training programs for skill enhancement. 3. Business Development Identify new business opportunities and potential clients. Build and maintain relationships with key customers. Collaborate with marketing teams for lead generation. 4. Operations & Coordination Ensure smooth coordination between sales, marketing, and operations. Optimize sales processes to improve efficiency. Handle customer complaints and ensure customer satisfaction. 5. Reporting & Analysis Prepare sales reports, performance reviews, and competitor analysis. Use data to drive decision-making and sales improvements. Present findings and updates to senior management.
Roles & Responsibilities of an Architect (Floor Planning Focus) 1. Concept Development Develop initial design concepts based on client requirements. Understand site conditions, project feasibility, and local regulations. 2. Floor Plan Design Prepare detailed floor plans including room layouts, circulation paths, dimensions, and functional zoning. Ensure optimal space utilization and alignment with project objectives. Create multiple layout options and refine them based on feedback. 3. Compliance & Codes Ensure floor plans adhere to building codes, local bylaws, NBC (National Building Code), fire safety norms, and accessibility standards. Coordinate with authorities for plan approvals. 4. Coordination with Stakeholders Collaborate with structural engineers, MEP consultants (Mechanical, Electrical, Plumbing), and interior teams. Communicate design intent clearly to clients, contractors, and site supervisors. 5. Technical Drawings Produce detailed architectural drawings (plans, sections, elevations). Finalize working drawings required for execution at site. 6. Design Optimization Review structural grids, column positions, wall placements for practicality. Optimize natural light, ventilation, and spatial flow. 7. Material & Specification Planning Suggest materials, finishes, and specifications aligned with design and cost. 8. Presentation & Visualization Prepare 2D plans, 3D models, walkthroughs for client presentations. 9. Site Coordination & Review Conduct periodic site visits to ensure execution matches approved plans. Resolve design issues and propose modifications when required. 10. Documentation & Reporting Maintain version control of drawings. Document design changes, client approvals, and revisions. Common Architectural Abbreviations for Floor Plans General FLP Floor Plan FFL – Finished Floor Level SSL – Structural Slab Level GL – Ground Level CL – Ceiling Level NTS – Not to Scale DIM – Dimensions Rooms & Spaces LR – Living Room BR – Bedroom MBR – Master Bedroom DR – Dining Room KT – Kitchen UTL – Utility TOI/WC – Toilet / Water Closet ST – Store BAL – Balcony LST – Lobby / Staircase Doors & Windows D – Door W – Window SD – Sliding Door SW – Sliding Window FD – Fire Door Services (MEP Related) HVAC – Heating, Ventilation, Air Conditioning AHU – Air Handling Unit EE – Electrical Equipment DB – Distribution Board PLB – Plumbing RWH – Rainwater Harvesting Others RCP – Reflected Ceiling Plan POD – Plan of Development GFA – Gross Floor Area FAR/FSI – Floor Area Ratio / Floor Space Index CAD – Computer-Aided Design BIM – Building Information Modeling
Roles & Responsibilities of CRM in a Manufacturing Company 1. Customer Relationship Management Serve as the primary point of contact for customers after sales. Maintain strong relationships with distributors, dealers, and direct clients. Ensure customer satisfaction through timely communication and support. 2. Order Management Coordinate with sales and production teams to ensure timely order processing. Track order status from confirmation to dispatch and delivery. Communicate delays, changes, or updates to customers proactively. 3. Complaint & Query Resolution Handle customer complaints related to product quality, delivery, pricing, or documentation. Coordinate with the quality control, logistics, and service teams to resolve issues. Maintain records of complaints and prepare monthly analysis reports. 4. Coordination With Internal Departments Work closely with production, logistics, QC, and accounts to ensure smooth workflow. Follow up on raw material availability, production schedules, shipment plans, and billing. Bridge communication gaps between customers and internal teams. 5. Data & Documentation Management Maintain accurate customer records, contracts, order forms, and correspondence. Ensure documentation like invoices, packing lists, dispatch notes, and warranties are shared timely. Manage CRM software or ERP entries for orders, complaints, and customer profiles. 6. Customer Retention & Engagement Conduct periodic follow-ups with customers to understand satisfaction levels. Plan retention strategies (loyalty programs, consistent communication, after-sales support). Identify potential upsell or cross-sell opportunities. 7. Reporting & Analysis Prepare weekly/monthly reports on customer issues, sales trends, order status, and performance. Analyze customer feedback and propose improvements to management. Track key CRM KPIs: response time, resolution rate, customer satisfaction score, etc. 8. Product Knowledge & Training Maintain in-depth knowledge of the manufacturing companys products, specs, and features. Educate customers on new product updates or changes in production. 9. Compliance & Quality Support Ensure all customer interactions align with company policies and industry standards. Support quality audits by maintaining proper documentation and customer records. 10. Process Improvement Identify gaps in existing customer management processes and suggest improvements. Work with management to enhance the customer experience, communication flow, and system efficiency. Key Skills Required Strong communication and interpersonal skills Knowledge of CRM tools Coordination and follow-up ability Basic understanding of manufacturing processes Problem-solving & customer handling skills Data analysis and reporting skills