Job Summary NCRIPTECH GLOBAL, a dynamic company based in Konnagar, is seeking a motivated and results-driven Telesales Agent to join our sales team. The successful candidate will be responsible for generating leads, making outbound sales calls, and closing deals over the phone to promote and sell our innovative products. If you have excellent communication skills, a passion for sales, and a commitment to building strong customer relationships, we want to hear from you! Responsibilities Outbound Calling : Proactively contact potential and existing customers to promote NCRIPTech’s products, using pre-written scripts to engage customers and highlight product benefits. Sales Target Achievement : Meet or exceed monthly and quarterly sales quotas by converting leads into sales and upselling where appropriate. Customer Needs Analysis : Listen attentively to customer needs and requirements to recommend suitable products, ensuring a tailored sales approach. Record Keeping : Accurately document customer information, interactions, and sales transactions in the company’s CRM system. Product Knowledge : Stay up-to-date on NCRIPTech’s product offerings, features, and promotions to provide accurate information and answer customer queries effectively. Customer Relationship Management : Build and maintain long-term relationships with customers to encourage repeat business and referrals. Handle Queries and Complaints : Address customer questions or concerns professionally, escalating complex issues to the sales manager when necessary. Collaboration : Work closely with the sales and marketing teams to provide feedback on customer preferences and market trends to enhance product offerings and sales strategies. Requirements Experience : Proven experience as a Telesales Representative, Telemarketer, or similar sales/customer service role (minimum 1-2 years preferred). Communication Skills : Excellent verbal communication and active listening skills, with a professional and persuasive phone presence. Sales Acumen : Strong negotiation and sales skills with a track record of meeting or exceeding sales targets. Technical Proficiency : Familiarity with CRM software and basic computer skills for data entry and record-keeping. Interpersonal Skills : Ability to build rapport with customers and maintain a positive, customer-focused attitude. Adaptability : Comfortable working in a fast-paced environment and handling objections or rejections professionally. Education : High school diploma or equivalent; a degree or certification in sales, marketing, or a related field is a plus. Language Skills : Fluency in Bengali,English and Hindi. Resilience : A target-driven mindset with the persistence to thrive in a dynamic sales environment. What We Offer Competitive salary with attractive commission and incentive structures. Comprehensive training on ncriptech’s products and sales techniques. Opportunities for career growth and professional development. A supportive and vibrant team environment. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Experience: telesales: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 10/07/2025

Job Summary NCRIPTECH GLOBAL, a dynamic company based in Konnagar, is seeking a motivated and results-driven Telesales Agent to join our sales team. The successful candidate will be responsible for generating leads, making outbound sales calls, and closing deals over the phone to promote and sell our innovative products. If you have excellent communication skills, a passion for sales, and a commitment to building strong customer relationships, we want to hear from you! Responsibilities Outbound Calling : Proactively contact potential and existing customers to promote NCRIPTech’s products, using pre-written scripts to engage customers and highlight product benefits. Sales Target Achievement : Meet or exceed monthly and quarterly sales quotas by converting leads into sales and upselling where appropriate. Customer Needs Analysis : Listen attentively to customer needs and requirements to recommend suitable products, ensuring a tailored sales approach. Record Keeping : Accurately document customer information, interactions, and sales transactions in the company’s CRM system. Product Knowledge : Stay up-to-date on NCRIPTech’s product offerings, features, and promotions to provide accurate information and answer customer queries effectively. Customer Relationship Management : Build and maintain long-term relationships with customers to encourage repeat business and referrals. Handle Queries and Complaints : Address customer questions or concerns professionally, escalating complex issues to the sales manager when necessary. Collaboration : Work closely with the sales and marketing teams to provide feedback on customer preferences and market trends to enhance product offerings and sales strategies. Requirements Experience : Proven experience as a Telesales Representative, Telemarketer, or similar sales/customer service role (minimum 1-2 years preferred). Communication Skills : Excellent verbal communication and active listening skills, with a professional and persuasive phone presence. Sales Acumen : Strong negotiation and sales skills with a track record of meeting or exceeding sales targets. Technical Proficiency : Familiarity with CRM software and basic computer skills for data entry and record-keeping. Interpersonal Skills : Ability to build rapport with customers and maintain a positive, customer-focused attitude. Adaptability : Comfortable working in a fast-paced environment and handling objections or rejections professionally. Education : High school diploma or equivalent; a degree or certification in sales, marketing, or a related field is a plus. Language Skills : Fluency in Bengali,English and Hindi. Resilience : A target-driven mindset with the persistence to thrive in a dynamic sales environment. What We Offer Competitive salary with attractive commission and incentive structures. Comprehensive training on ncriptech’s products and sales techniques. Opportunities for career growth and professional development. A supportive and vibrant team environment. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Experience: telesales: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 10/07/2025

Key Responsibilities Lead Generation and Prospecting : Identify and contact potential clients (businesses or individuals) to pitch IT products/services such as software solutions, cloud services, IT consulting, cybersecurity, or managed IT services. Research and build a database of prospective clients using CRM tools, online directories, or referrals. Qualify leads by assessing their needs, budget, and decision-making authority. Cold Calling and Outbound Sales : Make outbound calls to prospective clients to introduce the company’s IT offerings. Deliver tailored pitches to explain how the company’s solutions (e.g., software, SaaS, IT infrastructure) meet client needs. Handle objections, answer queries, and build trust to convert prospects into leads or clients. Client Relationship Management : Follow up with leads through calls, emails, or other communication channels to nurture relationships. Maintain regular contact with existing clients to upsell or cross-sell additional IT products/services. Ensure client satisfaction by addressing concerns or escalating issues to the appropriate team. Product/Service Knowledge : Develop a deep understanding of the company’s IT offerings, including software features, technical specifications, pricing, and competitive advantages. Stay updated on industry trends, emerging technologies, and competitor offerings to articulate value propositions effectively. Sales Target Achievement : Meet or exceed daily, weekly, or monthly sales quotas set by the company. Track and report call outcomes, lead conversions, and sales progress using CRM software (e.g., Salesforce, HubSpot). Data Management and Reporting : Record all interactions, client details, and feedback in the CRM system. Generate reports on call activities, lead status, and sales performance for management review. Collaboration with Teams : Work closely with the sales, marketing, and technical teams to align on campaigns, product updates, and client requirements. Provide feedback from prospects to help refine marketing strategies or product offerings. Customer Support and Issue Resolution : Address basic customer queries about IT products/services or direct them to technical support teams for complex issues. Ensure a positive customer experience to enhance brand reputation. Skills and Qualifications Communication Skills : Excellent verbal and written communication to engage clients effectively and explain technical concepts in simple terms. Sales Acumen : Strong persuasion and negotiation skills to close deals and handle objections. Technical Knowledge : Basic understanding of IT products/services (e.g., software, cloud computing, cybersecurity) to communicate their benefits. CRM Proficiency : Familiarity with tools like Salesforce, Zoho CRM, or HubSpot for managing leads and tracking sales. Interpersonal Skills : Ability to build rapport and maintain long-term client relationships. Time Management : Ability to prioritize tasks and manage high call volumes efficiently. Education : Typically requires a high school diploma or bachelor’s degree (preferably in IT, marketing, or business); relevant experience may substitute for formal education. Experience : Prior experience in telemarketing, sales, or customer service is preferred, especially in the IT sector. Tools and Technologies Email and communication platforms (e.g., Outlook, Gmail) Spreadsheets and reporting tools (e.g., Excel, Google Sheets) LinkedIn or other platforms for lead generation Work Environment Office-Based : Telemarketing executives may work from an office. High-Pressure Role : The role often involves meeting strict sales targets and handling rejection from prospects. Team-Oriented : Collaboration with sales and marketing teams is common to align strategies and campaigns. Challenges Handling frequent rejections from prospects. Meeting aggressive sales targets and KPIs. Staying motivated in a repetitive, high-pressure role. Keeping up with rapidly evolving IT products and industry trends. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 10/07/2025

Key Responsibilities Lead Generation and Prospecting : Identify and contact potential clients (businesses or individuals) to pitch IT products/services such as software solutions, cloud services, IT consulting, cybersecurity, or managed IT services. Research and build a database of prospective clients using CRM tools, online directories, or referrals. Qualify leads by assessing their needs, budget, and decision-making authority. Cold Calling and Outbound Sales : Make outbound calls to prospective clients to introduce the company’s IT offerings. Deliver tailored pitches to explain how the company’s solutions (e.g., software, SaaS, IT infrastructure) meet client needs. Handle objections, answer queries, and build trust to convert prospects into leads or clients. Client Relationship Management : Follow up with leads through calls, emails, or other communication channels to nurture relationships. Maintain regular contact with existing clients to upsell or cross-sell additional IT products/services. Ensure client satisfaction by addressing concerns or escalating issues to the appropriate team. Product/Service Knowledge : Develop a deep understanding of the company’s IT offerings, including software features, technical specifications, pricing, and competitive advantages. Stay updated on industry trends, emerging technologies, and competitor offerings to articulate value propositions effectively. Sales Target Achievement : Meet or exceed daily, weekly, or monthly sales quotas set by the company. Track and report call outcomes, lead conversions, and sales progress using CRM software (e.g., Salesforce, HubSpot). Data Management and Reporting : Record all interactions, client details, and feedback in the CRM system. Generate reports on call activities, lead status, and sales performance for management review. Collaboration with Teams : Work closely with the sales, marketing, and technical teams to align on campaigns, product updates, and client requirements. Provide feedback from prospects to help refine marketing strategies or product offerings. Customer Support and Issue Resolution : Address basic customer queries about IT products/services or direct them to technical support teams for complex issues. Ensure a positive customer experience to enhance brand reputation. Skills and Qualifications Communication Skills : Excellent verbal and written communication to engage clients effectively and explain technical concepts in simple terms. Sales Acumen : Strong persuasion and negotiation skills to close deals and handle objections. Technical Knowledge : Basic understanding of IT products/services (e.g., software, cloud computing, cybersecurity) to communicate their benefits. CRM Proficiency : Familiarity with tools like Salesforce, Zoho CRM, or HubSpot for managing leads and tracking sales. Interpersonal Skills : Ability to build rapport and maintain long-term client relationships. Time Management : Ability to prioritize tasks and manage high call volumes efficiently. Education : Typically requires a high school diploma or bachelor’s degree (preferably in IT, marketing, or business); relevant experience may substitute for formal education. Experience : Prior experience in telemarketing, sales, or customer service is preferred, especially in the IT sector. Tools and Technologies Email and communication platforms (e.g., Outlook, Gmail) Spreadsheets and reporting tools (e.g., Excel, Google Sheets) LinkedIn or other platforms for lead generation Work Environment Office-Based : Telemarketing executives may work from an office. High-Pressure Role : The role often involves meeting strict sales targets and handling rejection from prospects. Team-Oriented : Collaboration with sales and marketing teams is common to align strategies and campaigns. Challenges Handling frequent rejections from prospects. Meeting aggressive sales targets and KPIs. Staying motivated in a repetitive, high-pressure role. Keeping up with rapidly evolving IT products and industry trends. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 10/07/2025