NatWest Group Services provides a range of banking solutions and is a subsidiary of the NatWest Group, which serves millions of customers across the UK and Ireland.
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience in Java and Microservices Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at assistant vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: At least eight years of experience working with development & testing tools, bug tracking tools and wikis Experience in .net, Angular or React, Node.js, T-Sql and ETL (SSIS) Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance
Chennai, Gurugram
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships
Gurugram, Bengaluru
INR 32.5 - 40.0 Lacs P.A.
Work from Office
Full Time
Join us as a Principal Engineer This is a challenging role that will see you design and engineer software with the customer or user experience as the primary objective With your software development background, you ll be working with architects to help define major components of the business-wide target architecture and roadmap You ll gain valuable senior stakeholder exposure as well as the opportunity to hone your technical talents and leadership skills Were offering this role at director level What youll do As a Principal Engineer, you ll be creating great customer outcomes via engineering and innovative solutions to existing and new challenges, and technology designs which are innovative, customer centric, high performance, secure and robust. You ll be leading the more significant, complex and technically challenging assignments, coordinating multiple feature teams, making sure that their technical journeys support realisation of the targets, and deliver the values of the relevant metrics published to our investors. You ll also be: Defining, creating and providing oversight and governance of engineering and design solutions with a focus on end-to-end automation, simplification, resilience, security, performance, scalability and reusability Working within a platform or feature team along with software engineers to design and engineer complex software, scripts and tools to enable the delivery of bank platforms, applications and services, acting as a point of contact for solution design considerations Defining and developing architecture models and roadmaps of application and software components to meet business and technical requirements, driving common usability across products and domains Influencing the development of strategies and architecture at domain and enterprise levels, identifying transformational opportunities for the businesses and technology areas The skills youll need You ll come with significant experience in software engineering, software or database design and architecture, as well as experience of developing software within a DevOps and Agile framework. Along with an expert understanding of the latest market trends, technologies and tools, you ll bring significant and demonstrable experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance. You ll also need: A strong background in leading software development teams in a matrix structure, introducing and executing technical strategies A background in designing or implementing APIs The ability to rapidly and effectively understand and translate product and business requirements into technical solutions Experience of building deployment pipelines from scratch using CI/CD tools such as TeamCity and Gitlab Knowledge of infrastructure automation tools such as Ansible and Terraform Experience with container and container orchestration technologies, such as Docker, Kubernetes, Amazon Elastic Container Service and Helm A background in engineering or implementing solutions on AWS
Gurugram
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Join us as a Relationship Manager, Credit Delivery Join a dynamic team and control the strategic and daily support for client services, business development and relationship building Specialising in credit delivery, you ll be managing client relationships and aiming to exceed their expectations every time Hone your communication and interpersonal skills in a collaborative and fast-paced environment Were offering this role at senior analyst level What youll do Joining a team who specialise in credit delivery, you ll be effectively managing your diary, helping to build and develop a portfolio of clients and crucially, delivering excellent service. We ll also look to you to support management in developing new high-quality business proposals while supporting credit analysis and building a good relationship with the credit function. You ll also be: Designing and originating new business proposals that are appropriate to the needs of our clients Understanding how our products and services compare with competitors and using this knowledge to maximise opportunities Building relationships with stakeholders and leading commercial negotiations and agreements of contractual terms with new intermediaries Working closely with other product teams to deliver a comprehensive, integrated and high-quality banking relationship for our clients The skills youll need We re looking for someone with knowledge of credit delivery and good experience of working in the financial services industry. You ll have an excellent appreciation of legal forms of lending and security and a broad understanding of corporate finance and capital models. Additionally, we ll also be looking for you to have excellent communication skills, with the ability to operate and influence effectively at a senior level, both internally and externally with customers and intermediary organisations. You ll also need: A QFA qualification with good credit analysis skills Excellent relationship management skills and experience of working in a customer-driven business environment A track record of successfully leading and developing a performing sales team Experience of relevant legal, regulatory and statutory obligations and risk management within a financial services environment Excellent knowledge of business processes, including know your customer, anti-money laundering, deal structuring and preparing credit appraisals
Bengaluru
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Join us as an Infrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You ll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development Were offering this role at associate level What youll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills youll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. We ll also look to you to demonstrate: Technical knowledge and expertise of at least 4 years in interpreting error logs, monitor system performance data, and assess user information to ensure server reliability Strong Knowledge and troubleshooting skills in Windows server Administration - 2016 , 2019 and 2022,Active Directory Installation and troubleshooting skills in McAfee Antivirus, / EPO / ENS , Knowledge in ESX technology and its basic troubleshooting skills, Knowledge of monitoring tools like Tivoli ,SCCM, Puppet Creative and technical problem-solving techniques while installing, configuring, and maintaining Windows systems and servers, RAID configurations, Windows Server Cluster and NLB configuration s and its troubleshooting Expertise in troubleshooting server crash issues and analysis of Memory Dumps required for RCA, Knowledge in Storage disk, SAN, types of disk , connectivity ,replication mechanism ,Experience on Resource upgradation - Local and SAN Storage (Physical or Virtual)
Chennai
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Join us as a Software Engineer In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions We ll look to you to design and engineer software focusing on the customer or user experience as the primary objective It s a chance to hone your existing technical skills and advance your career as you develop the discipline of software engineering across the business Were offering this role at associate vice president level What youll do As a Software Engineer, you ll design, develop and deploy applications capable of meeting and exceeding the anticipated load, performance and availability volumes, including load balancing, performance testing and benchmarking. You ll be working within a feature team and using extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing high quality software which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also have experience of test-driven development alongside the use of automated test frameworks, mocking or stubbing and unit testing tools. It ll be ideal if you have a background in solving highly complex, analytical and numerical problems. You ll also need: Experience of at least 8 years in working in Identity Access Management domain with tools such as OAuth, ping access and ping federate Experience in Java, microservices, spring boot and hibernate A background in cloud platform along with container services such as OCP, Terraform and tools like Splunk, DXAPM, Gitlab and Postman Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance
Chennai
INR 32.5 - 40.0 Lacs P.A.
Work from Office
Full Time
Join us as a DevOps Engineer This is an excellent opportunity to contribute to building our DevOps engineering capability, culture and mindsets within the bank Promoting technical and cultural change, you ll be accelerating learning journeys and the progressive adoption of our DevOps centre of excellence technical practices and techniques As you build relationships with your colleagues, you ll be making sure that decisions are commercially focused and create long term value for the bank Were offering this role at vice president level What youll do As a DevOps Engineer, you ll be mentoring and coaching feature and platform teams to higher levels of DevOps capability to drive continuous improvements and enhance the end customer experience. You ll assess their current levels of DevOps technical capability to identify any gaps, and support them in closing these through learning workshops and training. You ll also be: Demonstrating how to measure, understand and visualise the flow and delivery of value through adopting DevOps tools, techniques and processes Advising teams across platform and within the centre of excellence on which DevOps capability uplifts would be best suited to their needs and abilities Providing feedback that builds on policies, standards, practices and associated DevOps tooling Making sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management The skills youll need We re looking for someone with experience of portfolio management support roles paired with knowledge of portfolio types. You ll also hold an appropriate portfolio management qualification such as Prince 2, Scrum, Agile or SAFe portfolio management. You ll also demonstrate: 12+ years of experience in designing, building and maintaining scalable CI/CD pipelines to support efficient software delivery Expertise in managing cloud infrastructure across AWS, pivotal cloud foundry (PCF), and google cloud platform (GCP) along with container orchestration using kubernetes and docker Strong knowledge in implementing and maintaining logging, monitoring and alerting systems to ensure system observability, performance Good understanding of best practices to ensure system reliability, scalability, and security in cloud-native environments
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Join us as a Business Analyst This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function You ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy It s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends Were offering this role at assistant vice president level What youll do You ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. We ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements. You ll also: Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements Elicit and input into writing business requirements, user stories and epics as required using relevant techniques Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks Facilitate UAT as well as supporting platform and feature teams in executing the UAT The skills youll need To take on this role, you ll need an appropriate business analyst certification such as BAX, CPRE or CBAP. You ll also need: Proven application of business analysis tools and techniques A good understanding of Client Onboarding, Standard Settlement Instruction, Agile values, principles and methodologies with experience of working within an Agile environment Excellent communication skills with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills
Chennai, Gurugram, Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Join us as a Business Analyst This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function You ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy It s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends Were offering this role at associate vice president level What youll do You ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders. We ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements. You ll also: Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements Elicit and input into writing business requirements, user stories and epics as required using relevant techniques Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks Facilitate UAT as well as supporting platform and feature teams in executing the UAT The skills youll need To take on this role, you ll need at least eight years of experience in financial domain along with good experience in channel digital transformation. You ll also need: Proven application of business analysis tools and techniques A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment Excellent communication skills with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role as associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration At least 5 to 7 years knowledge and experience in technologies such as JAVA, Spring boot, Microservices, RHDM / IBMBAM, CICD, Gitlab, PCF or Cloud A good understanding of RESTful APIs, DevOps, Kafka, Streamsets and Agile software development life cycle Good to have Splunk and Service now knowledge Knowledge and experience of operational principles
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Join us as a Portfolio Office Lead Take on a critical technology role with us and make a tangible effect on our function You ll be responsible for the end-to-end delivery of projects within time, cost, quality It s a fantastic chance to put your existing project management skills to the test and advance your career Were offering this role at vice president level What youll do You ll be responsible for identifying, tracking, managing and mitigating any project risks, assumptions, issues and dependencies. You ll lead the analysis of problem and opportunity statements and prepare estimates for approval, leading the creation of a financial business case You ll also manage and report on project costs and make sure the project is completed within allotted budgets. It ll also be your responsibility to: Prepare and take ownership for all project plans, controls and resource plans Lead and define a project initiation document or equivalent Agile artefact, ensuring that the solution clearly supports and is aligned to the company s strategic goals Analyse problem and opportunity statements and prepare estimates for approval, supporting the creation of a financial business case Track and report on project costs and make sure the project is completed within allotted budgets Make sure that all project deliverables satisfy the requirements and that they adhere to the agreed governance framework The skills youll need You ll need an appropriate project management qualification and proven change management experience. You ll also need: At least 12+ years of experience in delivering strategic projects that support the business strategy and its growth agenda Experience in establishing and maintaining governance for delivery, defining clear roles, responsibilities and accountability that align with corporate governance practices Experience in Implementing project management office vision and strategy in alignment with strategic goals and objectives, including integration with the organisation planning and budgeting processes Experience of delivering programme management in a technology or IT function using Agile methodology and associated toolsets and methodologies as well as Waterfall methods where required
Chennai
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Join us as a Quality Automation Specialist In this key role, you ll be undertaking and enabling automated testing activities in all delivery models We ll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value You ll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities Were offering this role at associate vice president level What youll do Joining us in a highly collaborative role, you ll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and integrity. You ll be making sure repeatable, constant and consistent quality is built into all phases of the idea to value lifecycle at reduced cost or reduced time to market. It s a chance to work with colleagues at multiple levels, and with cross-domain, domain, platform and feature teams, to build in quality as an integral part of all activities. Additionally, you ll be: Supporting the design of automation test strategies, aligned to business or programme goals Evolving more predictive and intelligent testing approaches, based on automation and innovative testing products and solutions Collaborating with stakeholders and feature teams and making sure that automated testing is performed and monitored as an essential part of the planning and product delivery Designing and creating a low maintenance suite of stable, re-usable automated tests, which are usable both within the product or domain and across domains and systems in an end-to-end capacity Applying testing and delivery standards by understanding the product development lifecycle along with mandatory, regulatory and compliance requirements The skills youll need We re looking for someone with experience of automated testing, particularly from an Agile development or CI/CD environment. You ll be an innovative thinker who can identify opportunities and design solutions, coupled with the ability to develop complex automation code. You ll have a good understanding of Agile methodologies with experience of working in an Agile team, with the ability to relate everyday work to the strategic vision of the feature team with a strong focus on business outcomes. We ll also look for you to have: Eight to twelve years of experience in automation testing tools such as UFT, UI Path and selenium Good understanding of web UI testing, payment protocols and SIT Excellent communication skills with the ability to communicate complex technical concepts to management level colleagues Experience in writing SQL queries including joining data from multiple tables, databases and parameter queries
Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Join us as a Data Analyst Take on a new challenge in a cutting edge data team, in which you ll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities We ll look to you to provide high quality analytical input to help develop and implement innovative processes and resolve problems across the bank This is a hands on role in which youll hone your data analysis expertise and gain valuable experience in a dynamic area of our business Were offering this role at associate level What youll do As a Data Analyst, youll play a key role in supporting the delivery of high quality business solutions. You ll be performing data extraction, storage, manipulation, processing and analysis, alongside developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data. Day-to-day, you ll also be: Collecting, profiling and mapping appropriate data to use in new or existing solutions as well as for ongoing data activities Identifying and documenting data migration paths and processes, standardising data naming, data definitions and modelling Helping to interpret customer needs and turning them into functional or data requirements and process models Building and maintaining collaborative partnerships with key business stakeholders The skills youll need We re looking for someone with experience of using data analysis tools and delivering data analysis in a technology or IT function. Youll be joining us as a Data Analyst in the Fin Crime Technology Data Team. We are looking for someone with an experience of 5+ yrs. We ll also look for: Minimum 5 years of experience in IT Industry and minimum 4 years into the Data Analyst Role Provide high quality analytical input to support the development and implementation of innovative processes and problem resolution Support with a number of large, complex and critical projects Undertake analysis of data to identify business issues and opportunities Experience in Banking and knowledge about Financial Crime Good knowledge and experience in using SQL for data analysis and reporting Experience in Microsoft Excel including formulas, charts, pivots for effective MI reporting Background in Support environment and working within Agile Frameworks
Chennai, Gurugram
INR 32.5 - 40.0 Lacs P.A.
Work from Office
Full Time
Join us as a Release Train Manager Joining a fast paced and Agile environment, youll be facilitating the planning, timing and execution of our delivery roadmaps and pipelines, within and across domain platforms With no two days the same, youll have the chance to be a true servant leader and help ensure consistent Agile delivery In this exciting role, youll enjoy regular engagements with key stakeholders as well as the opportunity to build your network across the bank Were offering this role at vice president level What youll do As Release Train Manager, you ll be developing and maintaining the release train. You ll be managing and optimising the flow of business value delivery of programmes using Agile tools and techniques. It s a highly collaborative role that will see you coordinating with product owners, domain and platform leads and other stakeholders to ensure strategy and delivery alignment. You ll also encourage collaboration across teams, value streams, domains and centres of excellence, making sure they have a clear understanding of how their work helps the customer. Your other responsibilities will include: Driving continuous improvement across delivery via various channels, improving or removing manual steps and enhancing the deployment and management phases of the development lifecycle Building and communicating release calendars and iterative planning cycles, synchronising with other release train managers across domains Assisting with the execution and delivery of business outcomes, features and capabilities by reporting, escalating and tracking impediments The skills youll need To join us in this role, youll have an expert understanding of running complex projects spanning multiple scrum and non-scrum teams. You ll have strong stakeholder management skills, as well as the ability to influence both business and technical partners. Well also look for you to demonstrate: 12+ years of expert knowledge and proficiency with scaled Agile and P3M tools and methodologies spanning value stream, portfolio, programme and team levels The ability to prioritise and sequence tasks that are to be delivered by feature teams Strong servant leadership capabilities
Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems
Chennai
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Join us as a Quality Automation Specialist In this key role, you ll be undertaking and enabling automated testing activities in all delivery models We ll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value You ll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities Were offering this role at associate vice president level What youll do Joining us in a highly collaborative role, you ll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and integrity. You ll be making sure repeatable, constant and consistent quality is built into all phases of the idea to value lifecycle at reduced cost or reduced time to market. It s a chance to work with colleagues at multiple levels, and with cross-domain, domain, platform and feature teams, to build in quality as an integral part of all activities. Additionally, you ll be: Supporting the design of automation test strategies, aligned to business or programme goals Evolving more predictive and intelligent testing approaches, based on automation and innovative testing products and solutions Collaborating with stakeholders and feature teams and making sure that automated testing is performed and monitored as an essential part of the planning and product delivery Designing and creating a low maintenance suite of stable, re-usable automated tests, which are usable both within the product or domain and across domains and systems in an end-to-end capacity Applying testing and delivery standards by understanding the product development lifecycle along with mandatory, regulatory and compliance requirements The skills youll need We re looking for someone with experience of automated testing, particularly from an Agile development or CI/CD environment. You ll be an innovative thinker who can identify opportunities and design solutions, coupled with the ability to develop complex automation code. You ll have a good understanding of Agile methodologies with experience of working in an Agile team, with the ability to relate everyday work to the strategic vision of the feature team with a strong focus on business outcomes. We ll also look for you to have: Eight to twelve years of experience in end-to-end, UI and API non-functional testing using the latest tools as recommended by the enterprise tooling framework such as JMeter, LoadRunner Strong background of designing, developing and implementing non-functional tests sucha s load, soak, stress in AWS environments using Java, JavaScript scripting languages and analysing these tests Excellent communication skills with the ability to simplify complex technical concepts to management level colleagues Strong collaboration and stakeholder management skills, producing detailed reports to align with banking governance
Chennai
INR 32.5 - 40.0 Lacs P.A.
Work from Office
Full Time
Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, transparency, frequency, and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts, and events Were offering this role at vice president level What youll do As a Scrum Master, you ll be responsible for ensuring the Scrum or feature team understand Agile practices, the Scrum framework and values, and that the team uses this framework to deliver working software to satisfy platform customers and react to their needs quickly. Your role will also involve: Making sure that the Scrum or feature team lives by the values and practices of Scrum Transforming the Scrum or feature team to become self-organising to reduce management overhead costs, using a range of techniques Creating a great place to work with a culture of safety and continuous improvement, through great people leadership, coaching, engagement, and development of skills The skills youll need To succeed in this role, you ll need at least 14+ years of experience in successful Scrum adoption. You ll also need experience and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. You ll also need: Knowledge of modern development practices and tools Experience of changing organisational mind-sets, culture, and structure Knowledge in core solutions domain and a good understanding of finance management Experience of coaching cross functional teams into high performing teams Understanding and experience of applying empirical process control
Gurugram
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Join us as a DevOps Engineer This is an opportunity for a driven individual to take on an exciting new career challenge You ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career Were offering this role at associate vice president level What youll do Youll be working with platform and feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes, and create trusted pipelines of work from development through to production environments utilising high degrees of automation. You ll also: Working with Platform and Feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes. Create trusted pipelines of work from development through to production environments utilising high degrees of automation. Support the set up of DevOps methodologies and tools within platform and feature teams and demonstrate technical implementation Support the development and establishment of appropriate DevOps The skills youll need Youll need knowledge of the core principles and benefits of DevOps, and knowledge and experience of software engineering and or IT Operations. Youll need to have an experience in Kubernetes for orchestration, Gitlab for CICD with an experience of 8+ years.
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