As a Data Model Architect at our company, your primary responsibility will be to study and assess the current data models in our product portfolio, refining them as necessary. You will be tasked with keeping track of the current state of data models, database structures, data dictionaries, business/user requests, and prioritizing needs for new data entities. Collaboration with the core Development/Engineering team will be essential to ensure efficient data models are implemented. Your role will also involve researching and architecting database solutions, platforms, and engines, as well as establishing and maintaining a proper pipeline of data requirements. This includes data cleansing, normalization, model building, integrations, and periodic updates of master data. You will need to define and implement infrastructure requirements for data storage, retrieval, backup, and recovery, while supporting and ensuring good data-related practices within the organization. Additionally, you will assist Delivery Management in defining and executing data models and solutions, as well as contributing to the build-out of analytics solutions. To excel in this role, you should have hands-on experience with the responsibilities mentioned above and be proficient with various database engines and platforms. Experience with building Excel models and utilizing analytics engines like MS PowerBI, Thoughtspot, and Tableau is highly desirable. Furthermore, your ability to collaborate effectively with multiple development leads, teams, sales and marketing professionals, executives, and customers will be crucial. Exposure to emerging disciplines such as AI and machine learning, along with technical engineering or computer science academic qualifications, is preferred. Ideally, you should have 5-6 years of relevant experience in the field. If you meet the requirements and qualifications outlined above, we encourage you to send your resume to info@nathanresearch.com. Join our team and play a key role in shaping our data models and solutions to drive success and innovation in our organization.,
As a Support Representative, your main responsibility will be to define and execute a Support strategy for enterprise, midmarket, and small customers. You will be tasked with triaging helpdesk tickets, organizing resources to address and resolve the tickets efficiently, while also identifying and implementing opportunities for automation. Additionally, you will provide email and phone support to customers and collaborate with the Development/Engineering team to trace issues and solutions. It will also be part of your role to train teams on product and solution functionalities. The ideal candidate for this position should have hands-on familiarity and experience with support strategies, troubleshooting functions, and working with multiple development leads, teams, and customers. Technical experience in software and technology is required, along with 1-5 years of relevant experience in a similar role. If you believe you meet the qualifications mentioned above, please send your resume to info@nathanresearch.com.,
As a versatile sales and business development professional, you will play a pivotal role in driving the growth of a small yet expanding SaaS firm. Your key responsibilities will revolve around developing a robust pipeline of prospects across Enterprise, Mid-Market, and Small businesses. This will involve actively engaging with potential clients, effectively communicating our value proposition, and successfully closing business contracts. Additionally, you will be tasked with nurturing existing relationships to drive renewals and add-on business opportunities. Your contribution will also be crucial in providing valuable feedback for the enhancement of the product roadmap. Furthermore, you will be instrumental in establishing the groundwork for a sustainable sales practice, encompassing conversion rates, lead generation strategies, and sales funnels. Developing processes for customer upsells and cross-sells will be part of your role, necessitating the creation of scripts and procedures for effective selling. Balancing local and non-local targets will be essential, as you set and strive to achieve goals for companies of varying sizes. Emphasis will be placed on large companies, requiring a proactive and goal-oriented approach to achieve success in this role. Your preferred profile should include prior sales experience with enterprises and mid-market clients, along with familiarity with home improvement services, construction, and retail sectors. An understanding of software and services sales will be advantageous, along with the ability to secure fresh leads, conduct product demos, close deals, and facilitate customer onboarding. Creativity and flexibility will be key traits in your role, as you engage in conversations to identify opportunities that align with the capabilities and strengths of our offerings. Account management skills, coupled with the ability to collaborate with Product Management and Engineering teams on product roadmaps and customer feedback, will be integral to your success. An entrepreneurial mindset and the willingness to think innovatively are highly valued attributes in this dynamic environment. You will be joining a reputable SaaS firm with a proven product portfolio and established customer base in the enterprise and mid-market segments. Access to channel relationships, key industry players, and various sales resources will support you in your endeavors. The opportunity to create a substantial pipeline, earn competitive commissions, and make a significant impact in a trillion-dollar market awaits the right candidate. If you possess the right blend of industry knowledge, sales acumen, and technological expertise, we invite you to apply by sending your resume to info@nathanresearch.com.,