Roles & Responsibilities of a Resident BHMS Doctor at NariAarogyam 1. Patient Consultation & Case-Taking Conduct detailed case history of new patients using NariAarogyams structured formats (including JotForm or digital tools). Capture physical, mental, emotional, and lifestyle factorsespecially in fertility, hormonal, and chronic cases. Follow up on patients regularly and document progress in a systematic manner. 2. Prescription & Homeopathy Management Draft individualized homeopathic prescriptions based on classical principles with guidance from senior/homeopathic lead. Ensure correct potency selection, dosage, and follow-up prescription adaptation. Maintain updated case sheets with remedy responses and changes. 3. Digital Health Record Maintenance Input all patient data into the clinic’s digital system (Google Workspace/Zoho/JotForm). Ensure notes are clear, organized, and updated after every visit. Assist in digital filing of diagnostic reports, treatment plans, and patient communications. 4. Clinical SOP Adherence Strictly follow standard operating procedures related to hygiene, consultation process, and medicine dispensing. Maintain daily clinic routines including sanitization, patient scheduling, and stock review of homeopathic remedies. 5. Patient Education & Counseling Educate patients on treatment progress, homeopathic approach, and lifestyle recommendations. Address fertility-related concerns, hormonal imbalance awareness, and treatment expectations with empathy and clarity. Assist during emotional counseling or handholding sessions (especially in sensitive cases like IVF failure or miscarriage). 6. Collaboration with Dietitian & Team Work in close coordination with the in-house dietitian and relationship managers for holistic treatment planning. Integrate dietary advice with homeopathic care, especially for thyroid, PCOS, obesity, and fertility support. 7. Assistance in Content & Awareness Contribute to content creation (e.g., health blogs, social media insights) by sharing clinical insights or patient FAQs. Help with back-end research or testimonial coordination when required. 8. Training & Upgradation Attend periodic in-clinic training sessions for upskilling in fertility, homeopathy, patient psychology, and modern diagnostics. Stay updated with homeopathic journals, fertility protocols, and clinic updates. 9. Internal Case Discussions Participate in regular team case discussions and brainstorming for tough or non-responding cases. Respect confidentiality and professionalism during all team interactions. 10. Emergency Support & Team Backup Be available for basic patient queries or emergencies in the absence of the senior doctor. Provide backup to other team members when required—clinic flow, patient communication, etc. Ideal Skills – Resident BHMS Doctor Strong knowledge of classical homeopathy – remedy selection, individualization, case analysis Excellent case-taking & observation – including physical, mental, and emotional symptoms Patient-friendly communication – empathetic, clear, and reassuring explanations Digital documentation skills – comfort with Google Sheets, JotForm, or EMRs Team collaboration – works well with dietitians, managers, and fellow doctors Basic understanding of fertility & hormonal issues – PCOS, thyroid, infertility Discipline & SOP adherence – punctual, hygienic, and organized Emotionally mature – handles sensitive cases with care and maintains confidentiality Eagerness to learn – open to feedback, training, and continuous growth

Roles & Responsibilities of a Clinic Manager at NariAarogyam 1. Clinic Operations Management Oversee day-to-day functioning of the clinic including appointments, staff coordination, and workflow. Ensure timely opening, cleanliness, and readiness of consultation rooms and dispensary areas. Monitor punctuality, discipline, and daily task completion of all team members. 2. Team Coordination & Performance Tracking Act as a point of contact between doctors, dietitians, RMs, and housekeeping staff. Assign duties, resolve conflicts, and conduct regular performance reviews or feedback sessions. Maintain an updated duty roster, leave records, and weekly reporting sheet for the team. 3. Patient Experience & Front Desk Oversight Ensure that every patient receives warm, respectful, and timely service. Supervise front desk staff and manage issues related to appointments, follow-ups, or delays. Address patient concerns and escalate feedback to senior management when required. 4. Inventory & Logistics Management Maintain stock of homeopathic medicines, supplements, printing materials, and clinic supplies. Coordinate with vendors and track delivery of orders. Ensure all medicines are labeled, dated, and stored correctly. 5. Digital & Documentation Oversight Oversee correct data entry in JotForms, Google Sheets, Zoho/CRM (if used), and patient files. Ensure that digital and physical records are up-to-date, confidential, and well-organized. Generate daily/weekly reports on patient inflow, follow-ups, inventory, and revenue. 6. Staff Training & SOP Enforcement Conduct regular training sessions to reinforce clinic SOPs and communication protocols. Ensure that new hires are onboarded smoothly and trained on NariAarogyams processes. Identify operational gaps and suggest improvements in systems and workflow. 7. Doctor Assistance & Schedule Management Help manage the consulting calendar of Dr. Pooja Gupta and other resident doctors. Prepare for special days like patient webinars, fertility awareness events, or staff meetings. Coordinate reminders, test report collections, or urgent follow-ups as required by doctors. 8. Feedback, Grievances & Escalation Collect patient feedback weekly and take proactive steps to resolve any dissatisfaction. Mediate internal staff issues and escalate serious matters to clinic leadership. Maintain a record of suggestions/complaints for monthly review. 9. Financial Coordination Maintain records of payments collected, dues pending, and daily cash flow. Coordinate with the accounts team or billing software to ensure transparency. Alert management about unusual trends or drop in income/follow-ups. 10. Support in Branding & Events Assist in organizing patient awareness events, workshops, and clinic celebrations. Help maintain the visual appeal of the clinic—waiting area, patient boards, and displays. Coordinate with designers, video editors, or social media team when needed