Posted:1 month ago|
Platform:
On-site
· Maintain / Manage & Grow Business from the assigned Key Accounts
· Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Key Accounts.
· Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Key Accounts.
· Keep a track of the clients business initiatives and future plans and analyze its impact on the business
· Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues
· Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies
· Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business
· Striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines
· Keep a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & systems.
· Responsible for revenue generation from the set of corporate by cross selling and up selling
· Ensure customer satisfaction thro coordination with back end support functions viz., customer service, billing and other functions.
· Maximising Wallet Share form the existing key accounts .
Skill Set :
· Excellent presentation and communication skills
· Highly self driven ,self motivated and should possess a proactive approach towards the objectives
· Should demonstrate solution centric approach towards problems
· Ability to identify and manage relationships and decision making processes across complex organization spread across geographies
· Ability to manage customer issues, including those essential for ensuring a high level of customer satisfaction
Job Type: Permanent
Pay: ₹40,000.00 - ₹600,000.00 per month
Benefits:
Work Location: In person
Tikona Infinet Private Limited
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