A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions. Roles & Responsibilities Discuss with potential customers to inform them of the company’s offerings and services. Engage with existing customers to collect data on the impacts of the company’s services, which they subsequently relay to the rele vant divisions to improve the user experience. Interacting via various channels, such as live chat, emails, social media and direct calls Acquiring and retaining contact information databases Put forward suggestions in accordance with the requirements of the consumer Ultimate aim is to convert enquiries into sales. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Paid sick time Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have any experience in food related industry? Education: Bachelor's (Preferred) Experience: Telemarketing: 2 years (Preferred) Language: Malayalam , English (Preferred) Location: Ernakulam, Kerala (Preferred) Work Location: In person
JOB DESCRIPTION As a Marketing Field Staff member, you will be at the forefront of our company's marketing efforts, representing our brand directly to customers and stakeholders. Your role will involve executing marketing campaigns, conducting product demonstrations, and gathering valuable feedback from potential customers. This position requires excellent communication skills, a proactive attitude, and the ability to thrive in a dynamic, customer-facing environment. Key Responsibilities: 1. Promotional Activities: Conduct promotional activities such as product demonstrations, sampling sessions, and sales presentations . 2. Customer Engagement: Interact with customers to promote brand awareness, educate them about our products or services, and address any inquiries or concerns they may have. 3. Lead Generation: Proactively engage with potential customers to generate leads and drive sales opportunities. 4. Market Research: Gather feedback from customers regarding their preferences, needs, and purchasing behavior to inform marketing strategies and product development efforts. 5. Product Knowledge: Maintain a thorough understanding of our products or services, including features, benefits, and competitive advantages, to effectively communicate value propositions to customers. 6. Collaboration: Coordinate with the marketing team to align field activities with overall marketing objectives and campaigns. 7. Reporting: Provide regular reports on field activities, including feedback from customers, sales metrics, and insights gathered during promotional events. 8. Brand Representation: Represent the company and brand in a professional manner at all times, adhering to brand guidelines and values. 9. Training and Development: Participate in training sessions to enhance product knowledge, sales techniques, and overall effectiveness in the field. 10. Compliance: Ensure compliance with relevant regulations and guidelines governing promotional activities and customer interactions. Requirements: - Bachelor’s degree. - Previous experience in marketing in same industry, or customer service roles is desirable. - Excellent communication and interpersonal skills. - Ability to engage with diverse audiences and build rapport with potential customers. - Self-motivated with a proactive approach to problem-solving and achieving targets. - Willingness to work flexible hours, including evenings and weekends, as needed for promotional events. - Valid driver's license and reliable transportation for travel to various locations. - Physical ability to set up and dismantle promotional materials and equipment as required. - Proficiency in Microsoft Office suite and CRM software is a plus. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Paid sick time Education: Bachelor's (Preferred) Experience: Food industry: 3 years (Preferred) Sales: 2 years (Preferred) Language: Malayalam, English (Preferred) License/Certification: Driving Licence (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions. Roles & Responsibilities Discuss with potential customers to inform them of the company’s offerings and services. Engage with existing customers to collect data on the impacts of the company’s services, which they subsequently relay to the rele vant divisions to improve the user experience. Interacting via various channels, such as live chat, emails, social media and direct calls Acquiring and retaining contact information databases Put forward suggestions in accordance with the requirements of the consumer Ultimate aim is to convert enquiries into sales. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Paid sick time Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have any experience in food related industry? Education: Bachelor's (Preferred) Experience: Telemarketing: 2 years (Preferred) Language: Malayalam , English (Preferred) Location: Ernakulam, Kerala (Preferred) Work Location: In person