Mutual Fund Operations Associate

As a Customer Service Representative, your role involves handling customer queries and concerns through various communication channels. You will be responsible for resolving queries by providing accurate and timely information and solutions to customers. Collaboration with team members is essential to ensure efficient customer service. Additionally, you will need to maintain documentation of customer interactions and transactions. Key Responsibilities: - Handle customer queries and concerns through various communication channels - Resolve queries by providing accurate and timely information and solutions - Collaborate with team members to ensure efficient customer service - Maintain documentation of customer interactions and transactions Qualifications Required: - Basic written and verbal communication skills - Familiarity with open office applications, MS Word, and Excel - Graduation in finance-related stream or Bcom, BBI, BFM - NISM Series 5 A Certification is a plus and will be given preference - Knowledge of Financial & Securities market and Insurance - 3-5 years of relevant experience In addition to the responsibilities and qualifications mentioned, the job offers benefits such as Provident Fund. The work location for this full-time, permanent position is in person.,