Multiple positions openings

5 - 9 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Service Coordinator at Williams Refrigeration, you will be responsible for coordinating service activities to ensure timely resolution of customer issues. Your role will involve scheduling service appointments, dispatching technicians, and maintaining service records to track progress. Additionally, you will communicate with customers to provide updates on service requests and ensure satisfaction. Key Responsibilities: - Schedule service appointments and coordinate with technicians for timely resolution. - Dispatch service technicians to customer locations based on priority and availability. - Maintain accurate service records and update customer information in the system. - Communicate with customers to provide status updates on service requests and address any concerns. Qualifications Required: - Proven experience in service coordination or a similar role. - Strong organizational skills and the ability to multitask effectively. - Excellent communication and customer service skills. - Proficiency in using service management software or tools. Location: Bommasandra Industrial Area, Bengaluru, Karnataka Note: The above job description is specific to the role of Service Coordinator at Williams Refrigeration.,

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