Job Title: Service Engineer - North India Location: North India (Delhi NCR preferred) Company: MTOR Life Sciences Pvt. Ltd. Department: Service & Technical Support Reports To: Regional Service Manager Job Summary:MTOR Life Sciences Pvt. Ltd. is seeking a dynamic and customer-focused Service Engineer to support our operations in North India. The ideal candidate will be responsible for revenue generation through new lead generation and consumables sales, while also ensuring top-notch service support for Thermo Scientific and Millipore (MillQ WPS) water purification systems. This role combines technical expertise with a strong business acumen to support growth in the life sciences sector. Key Responsibilities: 1. Revenue Generation & Sales Support - Generate new leads and convert them into opportunities for consumables and service contracts. - Promote and sell consumables and spare parts for Thermo & MillQ WPS systems. - Work closely with the sales team to support pre-sales technical discussions and product demonstrations. 2. Installation, Validation & Documentation - Perform Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) of Thermo and MillQ WPS systems. - Ensure timely calibration and maintenance of installed systems. - Prepare and maintain comprehensive validation and service documentation in compliance with regulatory standards. 3. Technical Service & Support - Provide on-site technical support, troubleshooting, and preventive maintenance for assigned instruments. - Build and maintain strong relationships with customers by offering excellent after-sales service. - Ensure prompt resolution of service issues to maximize customer satisfaction. Required Qualifications and Skills: - Bachelor's Degree/Diploma in Electronics, Instrumentation, or Life Sciences-related field. - 2-5 years of hands-on experience servicing analytical/laboratory equipment (preferably Thermo & MillQ systems). - Knowledge of validation protocols (IQ/OQ/PQ) and calibration practices is essential. - Excellent communication and interpersonal skills. - Strong customer orientation and ability to work independently. - Willingness to travel extensively within North India. Compensation Commensurate with experience and industry standards.

Job Title: Service Engineer - North India Location: North India (Delhi NCR preferred) Company: MTOR Life Sciences Pvt. Ltd. Department: Service & Technical Support Reports To: Regional Service Manager Job Summary: MTOR Life Sciences Pvt. Ltd. is seeking a dynamic and customer-focused Service Engineer to support our operations in North India. The ideal candidate will be responsible for revenue generation through new lead generation and consumables sales, while also ensuring top-notch service support for Thermo Scientific and Millipore (MillQ WPS) water purification systems. This role combines technical expertise with a strong business acumen to support growth in the life sciences sector. Key Responsibilities: 1. Revenue Generation & Sales Support- Generate new leads and convert them into opportunities for consumables and service contracts.- Promote and sell consumables and spare parts for Thermo & MillQ WPS systems.- Work closely with the sales team to support pre-sales technical discussions and product demonstrations. 2. Installation, Validation & Documentation- Perform Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) of Thermo and MillQ WPS systems.- Ensure timely calibration and maintenance of installed systems.- Prepare and maintain comprehensive validation and service documentation in compliance with regulatory standards. 3. Technical Service & Support- Provide on-site technical support, troubleshooting, and preventive maintenance for assigned instruments.- Build and maintain strong relationships with customers by offering excellent after-sales service.- Ensure prompt resolution of service issues to maximize customer satisfaction. Required Qualifications and Skills- Bachelor's Degree/Diploma in Electronics, Instrumentation, or Life Sciences-related field.- 2-5 years of hands-on experience servicing analytical/laboratory equipment (preferably Thermo & MillQ systems).- Knowledge of validation protocols (IQ/OQ/PQ) and calibration practices is essential.- Excellent communication and interpersonal skills.- Strong customer orientation and ability to work independently.- Willingness to travel extensively within North India. Compensation Commensurate with experience and industry standards How to Apply: Interested candidates can send their updated resume to hr@mtorgroup.com with the subject line “Service Engineer"

Job Description: Sales Coordinator Location: Gurugram, Haryana Company: MTOR Life Sciences Pvt. Ltd. About Us: MTOR Life Sciences Pvt. Ltd. is a trusted partner in the Life Sciences, Pharma, and Hospital industries. As part of our commitment to delivering excellence, we are seeking a motivated and skilled Sales Coordinator to join our team and drive operational efficiency. Key Responsibilities Coordinate with the sales team to streamline daily activities and ensure timely execution of sales processes. Manage customer inquiries, provide necessary follow-ups, and maintain strong client relationships across Life Sciences, Pharma, and Hospital sectors. Generate, update, and maintain accurate Daily Sales Reports (DSRs) to monitor performance and progress. Utilize CRM tools (Odoo or equivalent) for tracking leads, managing data, and ensuring seamless communication within the sales cycle. Collaborate with cross-functional teams, including customer service, technical, and logistics, to ensure client satisfaction. Prepare detailed sales reports, analyze data trends, and support the sales team with actionable insights. Handle documentation, including quotations, invoices, and other client-related communications. Qualifications Educational Background: Bachelor’s degree in Life Sciences, Biotechnology, Pharmacy, or related fields. Experience: Minimum 2-3 years of experience in sales coordination within the Life Sciences, Pharma, or Hospital industry. Skills and Competencies Proficiency in CRM tools for sales tracking and lead management (knowledge of Odoo is a plus). Advanced expertise in Microsoft Excel (pivot tables, VLOOKUP, data analysis). Strong organizational and multitasking abilities with attention to detail. Excellent communication and interpersonal skills for interacting with clients and internal teams. Analytical mindset to interpret data and provide strategic insights. Ability to work under pressure and meet tight deadlines. What We Offer Competitive salary and performance-based incentives. Professional growth opportunities within a dynamic and supportive work environment. Exposure to leading-edge products and solutions in the Life Sciences sector.