H&M in City Creek is large, unorganized, and generally not well staffed. Every time I have been in there was never anyone working the men's dressing …

Hands down my favorite store at City Creek. Conveniently located on two levels and right on Main Street, this H&M seems to have a wider selection of clothes than it’s local counterparts, although the one in Fashion Place is good too.

The staff was very nice and knowledgeable. Great sales.

Poor customer service. I love this store but not once does has anyone that works in this store says hello to me, ask if I need help or just a friendly "welcome". Like I said poor customer service!

Budget fashion emporium! Looking for staple items like short sleave v- neck shirts, socks and underpants? This is the place. Much more economical and classy for dollars less than big box stores.

Prices beat those of the outlets, surprisingly. Quality is decent for the price and lots of discount racks filled with sizes that probably won't fit you.

Rosy was so helpful finding what we needed, she's got the sweetest soul!

Why are the dressing rooms always closed? Super disappointing that I can’t try clothes on here. Social distancing isn’t being observed, keeping the dressing rooms closed is just pure laziness and apathy for the customer experience.

I love this place and there is always something i like but i just wish there price's were a little less there not bad but a little high on some things but overall will go back.

Some great sales and good customer service. While their changing rooms are closed they are allowing exchanges and returns after you try their clothes on at home.