Terrible manager experience. I planned on plenty time to shop and spend money but Anna thinks closing the fitting rooms and the main entrance over an hour before close is good business. Frequent customer, never expected such a disrespectful treatment. Hopefully just a fluke based on a bad hire/promotion.

Pricey, cool outfits but you gotta dig through to find them

Called H&M on sunday makeing sure it was true that it was 24hr like it said on google. I called and they said they closed at 12pm and I drove 1hr to H&M to find out it was closed. Wasted around $20 of gas and 2-3hrs of time. Im really …

horrible customer service in fact customer service doesn’t even exist in the store. Nobody can help you. Nobody has an answer when you ask a question they say well I really don’t know well if they don’t know who does!! No manager to talk with. Can't speak to a local store only a customer service line!!.

They say it’s open 24 hours, but it’s not! I tried calling customer service to tell them the hours are wrong, and the line hung up on me before connecting me to a customer service rep

Management is a complete joke. They fought us extremely hard on returning an item even though we were well within our window to return it. Finally after looking up on their website the exact return policy and putting it in the managers …

Staff are nice!! Great selection and variety of clothes compared to other ones. Very clean. The employees are friendly. Thanks to I believe Vivian? Or Victoria I can’t remember her name, she was very patient to help me set up my rewards.

Pretty nice H&M store. Not a whole lot of selection at the time I arrived in Salt Lake City. I did get a few items but pricing seemed a tad bit higher then normal. Not a single employee helped me or talked to me the entire 45min I was …

Selection of clothing is ok, however be advised there are limited sizes. On 7/18/22 Wife saw a dress she liked but the only size that would fit her was on the store display mannequin. When the staff was asked if she could buy the one off …

I must say, I’m extremely impressed with H&M! I went in with low expectations and came out with two bags full of multiple outfits and all under 60 dollars. How can you beat that?! (You can’t!) Great assortment of sale items. I found jeans …