Recruiting, training, and managing workshop staff, including technicians and supervisors. Supervising and motivating the team, providing guidance and support. Managing the daily operations of the service station, including scheduling, workflow, and resource allocation. Overseeing vehicle repairs, maintenance, and inspections, ensuring adherence to quality standards. Managing inventory of parts and supplies, ordering and monitoring stock levels. Maintaining a safe and clean work environment. Managing budgets, controlling costs, and monitoring profitability. Ensuring efficient use of resources and identifying opportunities for improvement. Ensuring compliance with manufacturer warranty policies and procedures. Maintaining accurate records of service department activities and reporting on key performance metrics. Staying updated on new equipment and tools, recommending purchases as needed. Collaborating with other departments, such as parts and sales, to ensure a seamless customer experience. Participating in department meetings and other company activities. Taking on additional responsibilities as needed.
Prepare monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with accounting standards. Oversee daily accounting tasks, including accounts payable and receivable, bank reconciliations, and general ledger maintenance. Assist in developing and managing budgets and forecasts, and analyze variances to identify cost reduction opportunities. Prepare and file tax returns GST ensuring compliance with tax regulations and statutory requirements. Assist with internal and external audits, providing necessary documentation and support for compliance. Analyze financial data to identify trends, provide insights, and recommend improvements to financial processes. Manage dealer-related financial transactions and statement reconciliations Maintain dealership compliance with accounting standards Manage indirect tax filings and registrations.
Supervising daily workshop activities, including vehicle repairs, maintenance, and servicing. Ensuring efficient workflow and optimal resource allocation. Monitoring workshop productivity and implementing improvements. Managing workshop expenses and budgets. Preparing financial reports and analyzing workshop performance. Maintaining a safe and clean work environment. Ensuring compliance with OEM guidelines and regulations. Staff Management: Supervising, training, and mentoring workshop staff (technicians, supervisors, etc.). Evaluating staff performance and providing feedback. Motivating and developing the service team. Customer Service: Ensuring high customer satisfaction through quality service and timely vehicle delivery. Handling customer complaints and resolving issues. Building and maintaining strong customer relationships. Inventory Management: Managing parts inventory, ordering supplies, and overseeing the parts department. Monitoring stock levels and ensuring availability of necessary parts. Repair Process Management: Ensuring proper job card creation, repair orders, and documentation. Monitoring repairs for quality and timely completion. Overseeing final vehicle inspections. Ensuring adherence to FORD service processes and policies. Financial Management: Managing the workshop's budget and expenses. Tracking and analyzing workshop performance. Preparing financial reports.
Leading, motivating, and training sales teams to achieve individual and team targets. Leading, motivating, and training sales teams to achieve individual and team targets. Building and maintaining strong relationships with dealerships, business associates, and customers. Monitoring market trends, competitor activity, and customer preferences to identify opportunities and challenges. Ensuring sales targets are met or exceeded by implementing effective sales processes and monitoring performance. Ensuring compliance with company policies, procedures, and regulatory requirements. Ensuring a high level of customer satisfaction through effective sales and after-sales service. Developing and executing sales plans, including setting sales objectives and streamlining sales processes. Conducting regular sales meetings and training sessions for the sales team. Strong leadership and management skills. Excellent communication, interpersonal, and presentation skills. Proven sales track record and experience in the automotive industry. Knowledge of sales strategies, market trends, and customer behavior. Ability to motivate and train a sales team. Strong analytical and problem-solving skills. Proficiency in using sales management software and tools. Bachelor's degree in business administration or a related field. Assisting with financing and loan applications for customers. Handling customer inquiries, complaints, and resolving issues. Staying up-to-date on new products, features, and technologies in the two-wheeler market.
Recruitment and Onboarding: HR Managers are responsible for the entire recruitment cycle, from crafting job descriptions and posting job openings to conducting interviews and managing the onboarding process for new hires. This includes ensuring a smooth and positive introduction to the dealership's culture and procedures. Employee Relations: They act as a point of contact for employee concerns, grievances, and disciplinary actions. This involves mediating conflicts, fostering a positive work environment, and ensuring fair treatment for all employees. Performance Management: HR Managers develop and implement performance management systems, including performance appraisals, goal setting, and feedback mechanisms, to drive high performance and employee development. Training and Development: They identify training needs and implement programs to enhance employee skills and knowledge, ensuring the team stays up-to-date with industry best practices and technologies. Compensation and Benefits: HR Managers oversee the administration of employee benefits, including health insurance, and other perks, ensuring competitiveness and alignment with industry standards. Legal Compliance: They ensure the dealership adheres to all relevant labor laws and regulations, including those related to equal opportunity employment, wage and hour laws, and workplace safety. HR Policies and Procedures: HR Managers develop, implement, and maintain HR policies and procedures, ensuring consistency and fairness in all HR practices. HR Data Management: They maintain accurate employee records, manage HR databases, and generate reports to provide insights into workforce trends and performance. Strategic Planning: HR Managers contribute to the overall strategic planning of the dealership by aligning HR initiatives with business objectives and contributing to workforce planning. Payroll Management: Overall managed Payroll management