Movius Interactive Corporation

Job Summary We are seeking a Senior Software Engineer to join our Site Reliability Engineering team, with a focus on Observability and Reliability. As a key member of our SRE team, you will play a critical role in ensuring the performance, stability, and availability of our applications and systems with a focused approach in Application Performance Management, Observability & Reliability of the platform. The Senior Software Engineer will be responsible for the design, implementation, and maintenance of our observability and reliability infrastructure, with a primary focus on the ELK stack (Elasticsearch, Logstash, and Kibana). The role involves configuring, fine-tuning, and automating alerts, integrating Elastic solutions with other tools and applications, generating reports, and optimizing the observability and monitoring systems. Key Duties & Responsibilities 1 Collaborate with cross-functional teams to define and implement observability and reliability standards and best practices. 2 Design, deploy, and maintain the ELK stack for log aggregation, monitoring, and analysis. 3 Develop and maintain alerts and monitoring systems, ensuring early detection of issues and rapid incident response. 4 Create, customize, and maintain dashboards in Kibana for different stakeholders. 5 Collaborate with software development teams to identify performance bottlenecks and recommend solutions. 6 Automate manual tasks and workflows to streamline observability and reliability processes. 7 Conduct regular system and application performance analysis and optimization, effective automation & tooling, capacity planning and optimization, security practices and compliance adherence, documentation and knowledge sharing, Disaster Recovery and backup. 8 Generate and deliver detailed reports on system performance and reliability metrics. 9 Stay up to date with industry trends and best practices in observability and reliability engineering. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type & duration) 5+ years of experience in Site Reliability Engineering, Obervability & reliability, DevOps Skills Proficiency in configuring and maintaining the ELK stack (Elasticsearch, Logstash, Kibana) is mandatory. Strong scripting and automation skills, with expertise in Python, Bash, or similar languages. Experience in Data structures using Elasticsearch Indices. Experience in writing Data Ingestion Pipelines using Logstash. Experience with infrastructure as code (IaC) and configuration management tools (e.g., Ansible, Terraform). Handson and experience with cloud platforms ( AWS preferred) and containerization technologies (e.g., Docker, Kubernetes). Good to have Telecom domain expertise but not mandatory Strong problem-solving skills and the ability to troubleshoot complex issues in a production environment. Excellent communication and collaboration skills. Accreditation/certifications/licenses Relevant certifications (e.g., Elastic Certified Engineer) are a plus.

Job Summary We are seeking a Senior Software Engineer to join our Site Reliability Engineering team, with a focus on Observability and Reliability. As a key member of our SRE team, you will play a critical role in ensuring the performance, stability, and availability of our applications and systems with a focused approach in Application Performance Management, Observability & Reliability of the platform. The Senior Software Engineer will be responsible for the design, implementation, and maintenance of our observability and reliability infrastructure, with a primary focus on the ELK stack (Elasticsearch, Logstash, and Kibana). The role involves configuring, fine-tuning, and automating alerts, integrating Elastic solutions with other tools and applications, generating reports, and optimizing the observability and monitoring systems. Key Duties & Responsibilities 1 Collaborate with cross-functional teams to define and implement observability and reliability standards and best practices. 2 Design, deploy, and maintain the ELK stack for log aggregation, monitoring, and analysis. 3 Develop and maintain alerts and monitoring systems, ensuring early detection of issues and rapid incident response. 4 Create, customize, and maintain dashboards in Kibana for different stakeholders. 5 Collaborate with software development teams to identify performance bottlenecks and recommend solutions. 6 Automate manual tasks and workflows to streamline observability and reliability processes. 7 Conduct regular system and application performance analysis and optimization, effective automation & tooling, capacity planning and optimization, security practices and compliance adherence, documentation and knowledge sharing, Disaster Recovery and backup. 8 Generate and deliver detailed reports on system performance and reliability metrics. 9 Stay up to date with industry trends and best practices in observability and reliability engineering. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type & duration) 5+ years of experience in Site Reliability Engineering, Obervability & reliability, DevOps Skills Proficiency in configuring and maintaining the ELK stack (Elasticsearch, Logstash, Kibana) is mandatory. Strong scripting and automation skills, with expertise in Python, Bash, or similar languages. Experience in Data structures using Elasticsearch Indices. Experience in writing Data Ingestion Pipelines using Logstash. Experience with infrastructure as code (IaC) and configuration management tools (e.g., Ansible, Terraform). Handson and experience with cloud platforms ( AWS preferred) and containerization technologies (e.g., Docker, Kubernetes). Good to have Telecom domain expertise but not mandatory Strong problem-solving skills and the ability to troubleshoot complex issues in a production environment. Excellent communication and collaboration skills. Accreditation/certifications/licenses Relevant certifications (e.g., Elastic Certified Engineer) are a plus.

We are looking for an experienced Backend Developer to join our team. The ideal candidate will have a passion for programming and be proficient in RoR/Java/Python/NodeJS/Golang. Responsibilities: Develop, test, and maintain high-quality software using RoR/Java/Golang/Python/NodeJs. Collaborate with other developers, product owners, and designers to ensure the software meets the requirements. Contribute to the design and architecture of new features. Write clean, maintainable, and efficient code. Continuously learn and improve your skills and stay up-to-date with the latest technologies and trends in web development. Participate in code reviews and provide feedback to other developers. Troubleshoot and debug issues reported by users. Requirements : Bachelors or masters degree in computer science or related field. At least 6+ years of professional experience in RoR/golang/Golang/Python/NodeJs . Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery good to have. Experience with SQL and relational databases such as MySQL or PostgreSQL . Experience with version control systems such as Git. Strong problem-solving and analytical skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Exposure to Telecommunications would be a plus Responsible for developing technical specifications, creating architectural diagrams, and leading a team of developers to deliver high-quality web applications. Preferred Skills At least 6+ years experience working through the design, development, testing, release cycle, and delivering software products. Required Skills Bachelors or masters degree in computer science or related field. At least 6+ years of professional experience in RoR / golang / Golang / Python / NodeJs. Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery good to have. Experience with SQL and relational databases such as MySQL or PostgreSQL. Experience with version control systems such as Git. Strong problem-solving and analytical skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Exposure to Telecommunications would be a plus

As a Telephony Engineer, you will join our SRE team to play a pivotal role in supporting our growing voice infrastructure and SMS/Messaging services. You will leverage your expertise in SBC technologies, Linux deployment, and SIP protocols to ensure the reliability, performance, and quality of our voice services. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type duration) 5+ years of experience in telephony engineering. Strong knowledge of SBC technologies and protocols Proficiency in Linux administration. Skills Software Management: Extensive experience in software patch management and deployment using Jenkins CI/CD. VOIP Expertise: Deep knowledge of VOIP protocols (SIP, WebRTC, RTP, RTCP, HTTPS, VOIP, CTI, TLS1.3) and certificate management. Deep understanding of SIP protocol and the ability to understand, pull, and fix issues related to call quality metrics. Systems Engineering: 3+ years of hands-on experience in systems engineering, infrastructure operations, or site reliability engineering. Automation: Proficiency in scripting and automation using languages like Python, Bash, or PowerShell. Networking and Security: Solid understanding of networking principles and security best practices. Problem-Solving: Excellent problem-solving and troubleshooting skills, capable of diagnosing and resolving complex technical issues under pressure. Accreditation / certifications / licenses Relevant certifications (e.g., RHCE, RHCSA) are a plus.

We are seeking a Senior Software Engineer to join our Site Reliability Engineering team, with a focus on Observability and Reliability. As a key member of our SRE team, you will play a critical role in ensuring the performance, stability, and availability of our applications and systems with a focused approach in Application Performance Management, Observability Reliability of the platform. The Senior Software Engineer will be responsible for the design, implementation, and maintenance of our observability and reliability infrastructure, with a primary focus on the ELK stack (Elasticsearch, Logstash, and Kibana). The role involves configuring, fine-tuning, and automating alerts, integrating Elastic solutions with other tools and applications, generating reports, and optimizing the observability and monitoring systems. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type duration) 5+ years of experience in Site Reliability Engineering, Obervability reliability, DevOps Skills Proficiency in configuring and maintaining the ELK stack (Elasticsearch, Logstash, Kibana) is mandatory. Strong scripting and automation skills, with expertise in Python, Bash, or similar languages. Experience in Data structures using Elasticsearch Indices. Experience in writing Data Ingestion Pipelines using Logstash. Experience with infrastructure as code (IaC) and configuration management tools (e.g., Ansible, Terraform). Handson and experience with cloud platforms ( AWS preferred) and containerization technologies (e.g., Docker, Kubernetes). Good to have Telecom domain expertise but not mandatory Strong problem-solving skills and the ability to troubleshoot complex issues in a production environment. Excellent communication and collaboration skills. Accreditation / certifications / licenses Relevant certifications (e.g., Elastic Certified Engineer) are a plus.

As Analyst/ Lead /Scientist, you will play a pivotal role in optimizing our SRE team's ability to proactively identify and resolve issues within our voice, text messaging platform infrastructure. You will leverage your expertise in AI/ML and data analysis to model system behavior, flag anomalies, and analyze large-scale datasets to drive data-driven optimization and ensure effective utilization of ML capabilities. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelor's degree in computer science, Information Technology, or a related field with specialization in data science (or equivalent experience). Experience (type duration) 5+ years of experience in data analysis or data science, preferably in a technical or engineering environment. Telecom domain experience is good to have. Skills Proficiency in data analysis tools (e.g., SQL, Python, etc.,). Strong understanding of statistical concepts and techniques. Experience with data visualization tools (e.g., Tableau, Power BI, kibana, graphana, DOMO). Familiarity with cloud-based infrastructure and applications (e.g., AWS, Azure, GCP). Ability to work effectively in a fast-paced, collaborative environment. Experience working with large datasets, log analysis, and tools like Elastic and Domo (or similar) will be a significant advantage. Strong knowledge of AI/ML algorithms and frameworks (e.g., TensorFlow, PyTorch). Experience with anomaly detection techniques and tools. Accreditation / certifications / licenses Preferred: Advanced degree in data science or a related field. Experience in the telecom domain. Certification in data science or machine learning. Key Duties Responsibilities 1 AI/ML Model Development: Develop and implement AI/ML models to analyze system behavior, identify anomalies, and predict potential issues. 2 Collaborative Problem Solving: Work closely with SRE and DevOps teams to identify data logs, analyze system behavior, and develop AI/ML models to address issues. 3 Data Analysis and Modeling: Conduct in-depth analysis of large-scale datasets (SQL, NoSQL) to extract valuable insights and build predictive models. 4 Anomaly Detection: Develop robust anomaly detection algorithms to flag unusual system behavior and prevent potential disruptions. 5 Data-Driven Optimization: Optimize system performance and resource allocation based on data-driven insights and AI/ML recommendations. 6 ML Capability Utilization: Ensure effective integration and utilization of ML capabilities across the SRE team to enhance operational efficiency and reliability. 7 Telemetry Data Analysis: Analyze large datasets of telemetry data from various sources (e.g., call logs, performance metrics, system logs) to identify patterns, trends, and anomalies. 8 Alerting Optimization: Develop and refine alerting rules based on data-driven insights to ensure timely notification of critical issues and minimize alert fatigue. 9 Proactive Issue Identification: Leverage data analysis techniques and AI/ML models to proactively identify potential system issues or outages before they occur. 10 Root Cause Analysis: Investigate and analyze incidents to identify root causes and implement preventive measures. 11 Data Visualization: Create clear and informative visualizations to communicate findings to stakeholders and facilitate decision-making. Preferred Skills Preferred: Advanced degree in data science or a related field. Experience in the telecom domain. Certification in data science or machine learning. Required Skills 5+ years of experience in data analysis or data science, preferably in a technical or engineering environment. Telecom domain experience is good to have.

Incident Manager Location: Bengaluru, KA, 560076 As an Incident Manager, you will: Have the ability to decipher technical information on fault tickets and route tickets to L2 wherever applicable within defined KPI measures Be able to record the issues received and classify them as Incidents Undertake an immediate action in order to restore a failed Service as quickly as possible Provide L2/L3 level support to customers in isolating, diagnosing, reproducing and solving technical issues in a timely manner. Understand and manage client expectations to ensure strong client service and satisfaction Communicate with the customer on the status and provide regular progress updates by o Attending Incident resolution calls with clients and internal stakeholders o Representing the team on routine Incident update calls with clients o Managing clients on live calls Work with respective support teams for Incident investigation, diagnosis and resolution. • Determine if an incident needs to be escalated according to priority and severity of issue • Participate in Incident review following major Incidents • Draft and prepare final RCAs for Sev-1s and Sev-2s • Facilitate and support lessons learned reviews and track RCA and remediation items. • Monitor the Incidents and manage workload in their respective queues to ensure that client’s SLAs and internal OLAs are respected • Actively contribute to the Knowledge Base and other organization driven initiatives. • Have a level-headed customer-first approach and be passionate about solving customer issues. Have a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Able to work independently, responding to customer issues and driving them to resolution with minimal supervision • Prepare incident reports and trackers ( Internal/ External / Ad hoc) • Work on real-time notifications for incident communication to clients We are looking for a self-motivated, client-facing and knowledgeable Incident Managers who embraces challenges supporting a Global Customer Base. Critical Skills Communication Ability to communicate confidently and effectively at all levels- Both verbally and in written, with clients and within org. Logical approach to problem solving Adhere to predefined Incident Management Process Should be able to distinguish between different severities and priorities as per defined definitions and act accordingly Should be able to recognize incidents eligible to be escalated to Engineering and Dev teams Technical Should be able to understand and collect the prerequisites helpful for primary troubleshooting of the issue reported. Mandatory Requirements In depth knowledge of Linux and troubleshooting skills Hands on experience on Telco Call flows (MO & MT) / VoIP and Telecom networking protocol Strong previous experience with various telecom technologies, including knowledge of hosted and SIP technologies - SIP Error Codes/Methods Experience on SMSC, USSD, VAS, SDP (Service Delivery Platform) SDP / RDP knowledge SS7 protocol & concepts Knowledge of Wireshark, SMS and TCPdump Networking Concepts Desired Hands on experience with MySQL or PgSQL, Mongo DB Knowledge of CLOUD based operations.

You will be working as a Software Engineer with expertise in Ruby on Rails at Movius Software Private Limited, a subsidiary of Movius Interactive Corporation, USA. Movius is a renowned global provider of cloud-based enterprise mobility solutions aimed at enhancing enterprise productivity and reducing communication costs. The company's innovative applications enable businesses and users to efficiently manage their enterprise mobile communication through dedicated work mobile phone lines on any BYOD or COPE device. Your responsibilities as a Ruby on Rails Developer will include designing, building, and maintaining efficient, reusable, and reliable Ruby on Rails code. You will also be responsible for developing and integrating user-facing elements with the server. To excel in this role, you must possess a minimum of 4 years of web development experience using Ruby on Rails. Your ability to write clean and maintainable Ruby code is crucial, along with a solid understanding of object-oriented programming principles. Proficiency in HTML, CSS, and Javascript is essential, as well as familiarity with source control concepts such as Git. You should be comfortable with iterative and incremental development processes and have strong middleware experience in REST/XML web services. Additionally, expertise in CSS, Object-oriented JavaScript, jQuery, and AJAX is required. In this role based in Bangalore, Karnataka, you will collaborate with teammates, provide assistance when needed, and be open to receiving feedback to foster a collaborative work environment.,