As a Sales Officer specializing in the HORECA/Institutional sector, your primary responsibility will be to enhance sales activities within this particular market segment. Your role will involve developing and nurturing institutional sales in the HORECA & Institution domains, focusing on establishments such as hotels, caterers, restaurants, and other relevant channels within the region. Your key duties will include establishing and managing key accounts within the HORECA & Institutional sectors to ensure the ongoing profitability of the FMCG food sales business in the designated territories. Additionally, you will be tasked with setting up a network of distributors in your assigned territory and driving both primary and secondary sales to meet and exceed targets effectively. The ideal candidate for this position must possess a solid understanding of the HORECA industry and should have a strong background in FMCG food sales. It is essential to have well-established connections within the HORECA sector to facilitate successful sales activities, including product demonstrations to achieve sales targets. As a Sales Officer, you will report directly to the Area Manager and should hold a minimum educational qualification of a Graduate degree. The preferred experience level for this role is between 1 to 3 years, and the job type is full-time and permanent, based in Mumbai.,
JOB DESCRIPTION : Reports to - Automation Governance Manager Experience - • 6–10 years of relevant business experience in a customer-focused or process-driven environment. • Hands-on experience with automation tools and platforms used in enterprise settings. • Proven track record in leading small to medium-sized projects • Familiarity with agile methodologies and training delivery to large audiences. • Demonstrated success in identifying and implementing process improvements Description of Role - • This position is expected to deliver enhanced value across five core areas: o Risk & Control: Strengthening governance and system controls through global process and template design. o Process Effectiveness: Improving accuracy and reliability to drive better cash and working capital outcomes. o Process Efficiency: Embedding standard processes into ERP systems and continuous improvement initiatives. o Quality Service: Elevating customer experience through skilled, professional teams. o Capability: Building future leadership and deep domain expertise through structured talent development. • The Digital Solution Analyst is responsible for designing, developing, and maintaining automation solutions using platforms such as Automation Anywhere, Microsoft Power Platform, and Office 365. • This role focuses on improving business processes by reducing manual errors, enhancing system controls, and increasing productivity. The analyst also plays a key role in coaching citizen developers, promoting digital tools, and fostering innovation across global teams. Skills & Technologies - • Microsoft Power Platform (Apps, Automate, BI, Dataverse, ALM) • Automation Anywhere, Salesforce, SAP • Orchestration tools (e.g., Mulesoft, IHub) • JavaScript, C#, Python, Power Query, Power Fx, VBA • Azure Boards, ServiceNow, Visual Studio, Jupyter, BifrostAzure Storage Explorer, Azure Document Intelligence Studio Key outcomes and accountabilities - • Collaborate with process architects, solution designers, and citizen developers to identify automation opportunities. • Design scalable automation solutions applicable across geographies and business units. • Train and enable citizen developers and Automation CoE teams to implement reusable solutions. • Stay current with emerging technologies and assess their potential impact through proof-of-concept initiatives. • Support large-scale automation projects and contribute to solution architecture. • Ensure all automation solutions are compliant, well-documented, and aligned with governance standards. • Provide training and guidance on automation tools and best practices. • Maintain high-quality output and meet deadlines for deliverables impacting internal and external stakeholders. • Continuously review and enhance existing automation solutions • Promote collaboration, knowledge sharing, and a positive team culture across global teams Pre-requisites - • Strong learning agility and adaptability to new technologies • Excellent communication and stakeholder engagement skills • Analytical mindset with a focus on process orientation and problem-solving • Effective time management and ability to prioritize under pressure • High customer focus and flexibility in dynamic environments • Ability to build networks and foster collaboration across teams • Fluency in business English and strong interpersonal influence • Build relationships, respond efficiently, and negotiate effectively. • Foster team spirit, adapt to change, and support others. • Manage tasks, assess risks, and respond to emergencies • Encourage innovation, challenge norms, and see the bigger picture.