5 Yrs Experience Conduct theory and practical sessions with field assets. Prepare training session plans & presentations. Identify training resources and maintain a record.

Should possess the ability to inspire, motivate and demonstrate excellent customer skills. Formal training and practical experience with strong writing, editing skills & presentation skills.

5 Yrs Experience Conduct theory and practical sessions with field assets. Prepare training session plans & presentations. Location -Bandipora/Parbhani What You'll Do: Develop & Deliver Training Programs: Design, develop, and deliver engaging and effective training curricula for various levels (e.g., beginner, intermediate, advanced) covering all aspects of hair styling. Technical Instruction: Provide hands-on technical instruction and demonstrations in a wide range of hair services including: Haircutting (classic, contemporary, precision cuts, etc.) Hair Coloring (single process, highlights, balayage, corrective color, etc.) Hair Styling (blowouts, updos, braids, curling, straightening, etc.) Hair Treatments (keratin, conditioning treatments, etc.) Hair extensions (if applicable) Assess & Evaluate: Conduct regular assessments, provide constructive feedback, and evaluate the progress and performance of trainees and stylists. Mentorship & Coaching: Mentor and coach individual stylists/students, identifying areas for improvement and fostering continuous skill development and professional growth. Stay Current: Remain up-to-date with the latest hair trends, techniques, products, and industry best practices. Integrate new knowledge into training modules. Product Knowledge: Train on product knowledge, proper usage, and retail sales techniques. Client Communication & Service: Emphasize and train on exceptional client consultation skills, communication, hygiene, salon etiquette, and client retention strategies. Maintain Standards: Ensure all training activities and salon practices adhere to safety, sanitation, and professional standards. Curriculum Development: Collaborate with management to update and improve existing training materials and create new ones as needed. Record Keeping: Maintain accurate records of training sessions, attendance, and trainee progress.

3 Yrs Experience Conduct theory and practical sessions with field assets. Prepare training session plans & presentations. - Curriculum Development: Design, update, and implement comprehensive training modules for new and existing Courier Delivery Executives, covering all aspects of their job role. Onboarding Training: Conduct engaging and interactive orientation and initial training sessions for new hires, familiarizing them with company policies, delivery protocols, technology, and customer service expectations. Skill Enhancement: Provide ongoing training and refreshers on key areas such as: Route Optimization & Navigation: Efficient use of GPS, delivery apps, and local area knowledge for optimal route planning. Package Handling: Proper sorting, loading, handling (including fragile, valuable, or perishable items), and securing packages to prevent damage. Proof of Delivery (POD): Accurate collection of digital signatures, photos, and other proof of delivery. Cash on Delivery (COD) Management: Secure and accurate collection, reconciliation, and submission of COD payments. Customer Service & Communication: Professional etiquette, effective communication with customers, handling queries, complaints, and returns, and building positive customer relationships. Vehicle Maintenance & Safety: Daily vehicle checks, basic maintenance awareness, road safety rules, defensive driving techniques, and emergency procedures. Problem-Solving: Training on how to handle unforeseen challenges like traffic delays, customer unavailability, or damaged packages. Technology Proficiency: Proficient use of company-specific delivery management software, scanners, and mobile applications. Practical & On-Field Training: Lead practical demonstrations and accompany delivery executives on routes to provide real-time coaching and feedback. Performance Evaluation: Assess the performance of trainees through practical tests, observations, and feedback sessions, identifying areas for improvement. Documentation & Reporting: Maintain accurate training records, track trainee progress, and prepare reports on training effectiveness. Feedback Loop: Collaborate with operations managers and team leads to identify training needs based on performance gaps and operational challenges. Compliance: Ensure all training adheres to company standards, safety regulations, and legal requirements. Mentorship: Act as a mentor and guide for delivery executives, fostering a supportive learning environment.