Monitoring & Observability Tech Lead

The Monitoring & Observability Tech Lead is responsible for owning, operating, and evolving our monitoring and observability platforms. This internal expert will lead the transition from traditional infrastructure monitoring to a modern, cloud-native observability approach bridging SolarWinds Orion with our future stack, Grafana and Prometheus. This role includes acting as the technical lead, guiding best practices, defining architecture standards, and mentoring engineers to ensure robust, scalable, and proactive monitoring of our hybrid environment across Azure, OCI, and on-prem systems.

• Act as the technical lead for monitoring and observability across the organization
• Maintain, support, and optimize the existing SolarWinds Orion platform.
• Take operational ownership of the new Grafana + Prometheus stack once delivered via project.
• Ensure observability platforms are scalable, secure, and well-integrated with cloud-native services (Azure PaaS, OCI PaaS).
• Define and evolve the monitoring strategy, standards, and roadmaps: APM, AI Ops, Self-Healing
• Lead technically the projects aiming at deploying the features in the roadmap.
• Create and maintain dashboards, alerts, custom exporters, synthetic checks, and health probes.
• Drive collaboration between cloud, DevOps, infrastructure, and application teams to onboard services and ensure end-to-end visibility.
• Lead troubleshooting and root cause analysis on the observability platform.
• Mentor team members and promote knowledge sharing across operations and engineering teams.

Starting Date: November 2025

About you:

We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements:

• Strong technical experience with SolarWinds Orion for infrastructure, database, and application monitoring.
• Strong technical experience with Grafana and Prometheus.
• Provide Level 3 support, proactively addressing high-level issues
• Hands-on knowledge of monitoring best practices in hybrid and multi-cloud environments.
• Proven experience leading technical initiatives or playing a lead role in monitoring/observability projects.
• Strong scripting or automation experience (PowerShell, Python, Bash, Terraform).
• Deep understanding of metrics, logs, telemetry pipelines, synthetic monitoring, and alerting strategies
• Familiarity with Azure Monitor, Log Analytics, Application Insights, or OCI Monitoring and Logging.
• Experience with Prometheus exporters and integrating custom metrics.
• Knowledge of ITSM practices and integration with platforms like ServiceNow.
• Exposure to AI Ops, anomaly detection, or predictive alerting tools.

Toolbox:

Monitoring: SolarWinds Orion, Grafana, Prometheus

Cloud: Azure

Automation: PowerShell, Bash, Python, Terraform

Telemetry: Azure Monitor, App Insights, OCI Logging

ITSM: ServiceNow

CI/CD: Azure DevOps (nice-to-have for future integrations)

Qualifications: Bachelor’s Degree in BSC - IT / MSC - IT / BE / ME /BCA / MCA or any related degree

Experience: 9 to 15 yrs

Skills: Solarwinds, Grafana, Prometheus, Azure