Mobile hardware and software trainer

As a Technical Trainer for Mobile Repair, your role will involve travelling across the region to provide on-site technical training and support to in-store repair technicians. Your responsibilities will include the following: - Deliver hands-on training on smartphone diagnostics, repair techniques, software troubleshooting, and hardware replacements. - Travel to retail and service locations to train and upskill in-store technicians. - Evaluate technician skills, identify knowledge gaps, and provide customized training solutions. - Develop and update training modules, SOPs, and repair guidelines based on industry standards and product updates. - Monitor adherence to repair quality standards, tools usage, and safety practices during technician training. - Act as a technical mentor and go-to expert for in-store staff, offering post-training guidance and support. - Coordinate with technical teams and product experts to ensure accurate and up-to-date training content. - Submit training reports, skill assessments, and feedback for ongoing improvement of training programs. To qualify for this role, you should have: - 5 years of hands-on experience in smartphone/mobile repair, including advanced diagnostics and board-level troubleshooting. - Previous experience as a Senior Engineer or Lead Technician in a service center or OEM-authorized repair facility. - Strong knowledge of repair processes for leading smartphone brands (Android). - Effective communication and interpersonal skills; ability to train individuals with varying skill levels. - Comfort with extensive regional travel (up to 75%). - Organized, self-motivated, and capable of working independently in field environments. - Basic proficiency in MS Office and use of digital tools for training/reporting. Preferred qualifications include: - ITI/Diploma/B.tech in Electronics & Communication is mandatory. - Repairing Engineers L1, L2, L3, L4. - OEM Certifications (Apple, Samsung, etc.) or technical certifications (CompTIA A+, Mobile Repair certifications). - Experience in technical training or team leadership.,