About Mishtel: Mishtel is one of Indias leading telecoms & CPaaS solution providers, delivering cutting-edge voice, SMS, data, and digital communication solutions. We are now expanding our digital footprint and looking for a skilled Digital Marketing Executive to lead our online growth initiatives. Key Responsibilities: Plan, execute, and manage SEO strategies (on-page, off-page, technical, local SEO). Manage and grow our social media presence across Facebook, Instagram, LinkedIn, Twitter/X, YouTube, and more. Plan, run, and optimize paid campaigns (Google Ads, Meta Ads, LinkedIn Ads, YouTube Ads). Develop and execute lead generation strategies (B2B & B2C). Create engaging ad copies, blog content, and social posts to attract and convert customers. Build and optimize landing pages for higher conversions. Manage email marketing campaigns, WhatsApp marketing, and marketing automation tools. Track campaign performance using Google Analytics (GA4), Search Console, and other analytics tools. Conduct competitor analysis, market research, and prepare detailed performance reports. Collaborate with design and content teams to produce high-quality creatives. Skills Required: SEO: On-page, off-page, technical SEO, schema markup, site audits, local SEO. SMO: Profile optimization, content scheduling, organic engagement growth, paid campaigns. Digital Ads: Google Search/Display/Video, Meta Ads, LinkedIn Ads, remarketing & retargeting. Lead Generation: Landing page optimization, email marketing, LinkedIn lead gen, funnels, CRM management. Content & Design: Strong copywriting, Canva/Photoshop/Figma, video editing basics. Analytics: Google Analytics GA4, Tag Manager, campaign performance tracking & ROI analysis. Tools: SEMrush, Ahrefs, Moz, Hootsuite, Buffer, Meta Business Suite, Mailchimp, HubSpot, Zoho CRM. Basic HTML/CSS knowledge is a plus. Qualifications: Bachelors degree in marketing, Business, or related field. 2-5 years of proven experience in digital marketing roles. Telecom or B2B marketing experience is an advantage.
About Us Mishtel Services Private Limited is a leading telecom and CPaaS provider in India, delivering Bulk SMS, Bulk Voice, RCS, WhatsApp Business API, Bulk Email, and Cloud Telephony solutions. We are now expanding our product line to include advanced AI-driven call center solutions, and were looking for an experienced individual or team to lead the development of these platforms from scratch. Key Responsibilities Platform Development Design, develop, and deploy frontend and backend systems for: Bulk SMS Platform Bulk Voice Platform RCS Business Messaging Platform WhatsApp Meta Business Platform Integration Bulk Email Platform Cloud Call Center Solution AI-based Call Center Solution (speech analytics, sentiment analysis, chatbots, voicebots) Build scalable, secure, and high-performance APIs for telecom and messaging platforms. Integrate third-party telecom APIs, gateways, CRMs, and payment systems. Implement real-time reporting, analytics dashboards, and campaign management tools. Security & Compliance Ensure compliance with TRAI, DoT, and DLT regulations. Implement data privacy controls (ISO 27001 best practices). Integrate spam detection, fraud prevention, and message filtering mechanisms. Collaboration & Delivery Work closely with Mishtels product and compliance teams to meet technical and regulatory requirements. Manage version control (Git), CI/CD pipelines, code reviews, and deployment. Required Skills & Experience Telecom & CPaaS Expertise Proven experience developing telecom/CPaaS platforms (Bulk SMS, Voice, WhatsApp API, RCS, Email, Cloud Telephony). Strong understanding of SMS protocols (SMPP, HTTP APIs), DLT integration, and routing logic. Experience with VoIP/SIP technologies (Asterisk, FreeSWITCH, Kamailio/OpenSIPS). Knowledge of WebRTC, IVR flows, and call center architecture. Backend Development Skills Node.js, Python (Django/Flask/FastAPI), Java (Spring Boot), or PHP (Laravel). API-first design using REST/GraphQL. Microservices and containerization (Docker, Kubernetes). Event-driven architecture with Kafka, RabbitMQ, or Redis Streams. Frontend Development Skills React.js, Angular, or Vue.js. Responsive UI/UX design for dashboards, campaign management portals, and analytics. Integration with REST APIs and WebSockets for real-time data. Database Skills Relational: MySQL, PostgreSQL. NoSQL: MongoDB, Cassandra, or Redis. Database optimization for high throughput messaging. Cloud & Infrastructure AWS, Azure, or Google Cloud deployment and scaling. Load balancing, failover design, and disaster recovery planning. API Gateway management and security (OAuth 2.0, JWT). AI & Automation Speech-to-Text (STT) and Text-to-Speech (TTS) integration. Natural Language Processing (NLP) for chatbots and voicebots. Sentiment analysis and call scoring. Experience with AI frameworks (TensorFlow, PyTorch, Dialogflow, Rasa). Other Skills Excellent problem-solving skills in high-availability, low-latency environments. Knowledge of message queue systems and campaign throttling techniques. Familiarity with billing engines for telecom services. Strong documentation and API specification skills (Swagger/OpenAPI). Preferred Qualifications Previous work on enterprise-grade CPaaS or telecom platforms. Familiarity with OTT messaging channels beyond WhatsApp (Telegram, Viber, Signal APIs). Experience with Single Sign-On (SSO) and multi-tenant architecture. Knowledge of security compliance frameworks like PCI DSS, SOC 2.