Miratech is a global IT services and consulting company that specializes in providing technology solutions and managed services to enhance business performance through IT.
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Our client, a leading cloud contact center platform, is renowned for its advanced call routing, analytics, and automation tools, which significantly enhance customer service and operational efficiency while supporting seamless omnichannel interactions. We seek a Senior Test Automation Engineer to join our Software Quality Engineering team. This role involves providing automation and test support for software releases, focusing on the automation test platform. Key responsibilities include analyzing logs, debugging all ongoing processes, updating existing automation tests from the backlog, coordinating with the network team, and writing and deploying automated tests in two substantial internal test environments. The position requires cross-departmental collaboration to fully understand project scopes, report on testing progress, develop new test automation methodologies, and mentor team members. Responsibilities: Utilize a custom Python-Selenium based automation framework to perform thorough testing. Create and implement new test scripts for comprehensive end-to-end product testing using the automation framework. Review and interpret results from executed tests, leveraging test framework logs, product logs, and traffic dumps to identify issues. Maintain, support, and extend the existing automation framework to improve its capabilities. Develop new tools to enhance automation processes, ensuring efficient and effective testing workflows. Detect and address weak points in current automated processes, ensuring continuous improvement and efficiency. Work closely with Development, DevOps, and TechOps teams to align the Test Automation group's goals with overall company priorities and strategy. This position requires the ability to be on-call (once per 2 weeks/month) starting from 3rd-4th month on the project. Qualifications 5+ years of proven experience in the QA Automation area. Hands-on experience with Python 3x, including advanced use of Decorators. Detailed knowledge of Python data structures: Lists, Dictionaries, Sets, and Tuples. Solid understanding of programming techniques and algorithms, including OOP and multithreading. Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.) Experienced user of Linux-based operating systems. Strong knowledge of software development processes and testing methodologies. Proficient in using JIRA, Git, and other project/bug-tracking systems. Excellent analytical and troubleshooting skills, thriving in team settings. Nice to have: Solid interpersonal, reliable, and communication skills. Pro-activity in the investigation of new opportunities for automation. Experience with AWS/GCP Automation frameworks for CI/CD processes. Experience in Test Automation projects for cloud computing solutions (private or public). Practical experience with MySQL. Experience with Salesforce, ServiceNow or MS Dynamics configuration. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance,and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less
Greater Kolkata Area
Not disclosed
Remote
Full Time
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Our client, a leading cloud contact center platform, is renowned for its advanced call routing, analytics, and automation tools, which significantly enhance customer service and operational efficiency while supporting seamless omnichannel interactions. We seek a Senior Test Automation Engineer to join our Software Quality Engineering team. This role involves providing automation and test support for software releases, focusing on the automation test platform. Key responsibilities include analyzing logs, debugging all ongoing processes, updating existing automation tests from the backlog, coordinating with the network team, and writing and deploying automated tests in two substantial internal test environments. The position requires cross-departmental collaboration to fully understand project scopes, report on testing progress, develop new test automation methodologies, and mentor team members. Responsibilities: Utilize a custom Python-Selenium based automation framework to perform thorough testing. Create and implement new test scripts for comprehensive end-to-end product testing using the automation framework. Review and interpret results from executed tests, leveraging test framework logs, product logs, and traffic dumps to identify issues. Maintain, support, and extend the existing automation framework to improve its capabilities. Develop new tools to enhance automation processes, ensuring efficient and effective testing workflows. Detect and address weak points in current automated processes, ensuring continuous improvement and efficiency. Work closely with Development, DevOps, and TechOps teams to align the Test Automation group's goals with overall company priorities and strategy. This position requires the ability to be on-call (once per 2 weeks/month) starting from 3rd-4th month on the project. Qualifications 5+ years of proven experience in the QA Automation area. Hands-on experience with Python 3x, including advanced use of Decorators. Detailed knowledge of Python data structures: Lists, Dictionaries, Sets, and Tuples. Solid understanding of programming techniques and algorithms, including OOP and multithreading. Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.) Experienced user of Linux-based operating systems. Strong knowledge of software development processes and testing methodologies. Proficient in using JIRA, Git, and other project/bug-tracking systems. Excellent analytical and troubleshooting skills, thriving in team settings. Nice to have: Solid interpersonal, reliable, and communication skills. Pro-activity in the investigation of new opportunities for automation. Experience with AWS/GCP Automation frameworks for CI/CD processes. Experience in Test Automation projects for cloud computing solutions (private or public). Practical experience with MySQL. Experience with Salesforce, ServiceNow or MS Dynamics configuration. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance,and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less
Delhi, India
Not disclosed
Remote
Full Time
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Our client, a leading cloud contact center platform, is renowned for its advanced call routing, analytics, and automation tools, which significantly enhance customer service and operational efficiency while supporting seamless omnichannel interactions. We seek a Senior Test Automation Engineer to join our Software Quality Engineering team. This role involves providing automation and test support for software releases, focusing on the automation test platform. Key responsibilities include analyzing logs, debugging all ongoing processes, updating existing automation tests from the backlog, coordinating with the network team, and writing and deploying automated tests in two substantial internal test environments. The position requires cross-departmental collaboration to fully understand project scopes, report on testing progress, develop new test automation methodologies, and mentor team members. Responsibilities: Utilize a custom Python-Selenium based automation framework to perform thorough testing. Create and implement new test scripts for comprehensive end-to-end product testing using the automation framework. Review and interpret results from executed tests, leveraging test framework logs, product logs, and traffic dumps to identify issues. Maintain, support, and extend the existing automation framework to improve its capabilities. Develop new tools to enhance automation processes, ensuring efficient and effective testing workflows. Detect and address weak points in current automated processes, ensuring continuous improvement and efficiency. Work closely with Development, DevOps, and TechOps teams to align the Test Automation group's goals with overall company priorities and strategy. This position requires the ability to be on-call (once per 2 weeks/month) starting from 3rd-4th month on the project. Qualifications 5+ years of proven experience in the QA Automation area. Hands-on experience with Python 3x, including advanced use of Decorators. Detailed knowledge of Python data structures: Lists, Dictionaries, Sets, and Tuples. Solid understanding of programming techniques and algorithms, including OOP and multithreading. Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.) Experienced user of Linux-based operating systems. Strong knowledge of software development processes and testing methodologies. Proficient in using JIRA, Git, and other project/bug-tracking systems. Excellent analytical and troubleshooting skills, thriving in team settings. Nice to have: Solid interpersonal, reliable, and communication skills. Pro-activity in the investigation of new opportunities for automation. Experience with AWS/GCP Automation frameworks for CI/CD processes. Experience in Test Automation projects for cloud computing solutions (private or public). Practical experience with MySQL. Experience with Salesforce, ServiceNow or MS Dynamics configuration. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance,and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less
Chennai, Tamil Nadu, India
Not disclosed
Remote
Full Time
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Our client, a leading cloud contact center platform, is renowned for its advanced call routing, analytics, and automation tools, which significantly enhance customer service and operational efficiency while supporting seamless omnichannel interactions. We seek a Senior Test Automation Engineer to join our Software Quality Engineering team. This role involves providing automation and test support for software releases, focusing on the automation test platform. Key responsibilities include analyzing logs, debugging all ongoing processes, updating existing automation tests from the backlog, coordinating with the network team, and writing and deploying automated tests in two substantial internal test environments. The position requires cross-departmental collaboration to fully understand project scopes, report on testing progress, develop new test automation methodologies, and mentor team members. Responsibilities: Utilize a custom Python-Selenium based automation framework to perform thorough testing. Create and implement new test scripts for comprehensive end-to-end product testing using the automation framework. Review and interpret results from executed tests, leveraging test framework logs, product logs, and traffic dumps to identify issues. Maintain, support, and extend the existing automation framework to improve its capabilities. Develop new tools to enhance automation processes, ensuring efficient and effective testing workflows. Detect and address weak points in current automated processes, ensuring continuous improvement and efficiency. Work closely with Development, DevOps, and TechOps teams to align the Test Automation group's goals with overall company priorities and strategy. This position requires the ability to be on-call (once per 2 weeks/month) starting from 3rd-4th month on the project. Qualifications 5+ years of proven experience in the QA Automation area. Hands-on experience with Python 3x, including advanced use of Decorators. Detailed knowledge of Python data structures: Lists, Dictionaries, Sets, and Tuples. Solid understanding of programming techniques and algorithms, including OOP and multithreading. Experience in REST API automation and/or SDK type of interfaces (Java, Python, C++, etc.) Experienced user of Linux-based operating systems. Strong knowledge of software development processes and testing methodologies. Proficient in using JIRA, Git, and other project/bug-tracking systems. Excellent analytical and troubleshooting skills, thriving in team settings. Nice to have: Solid interpersonal, reliable, and communication skills. Pro-activity in the investigation of new opportunities for automation. Experience with AWS/GCP Automation frameworks for CI/CD processes. Experience in Test Automation projects for cloud computing solutions (private or public). Practical experience with MySQL. Experience with Salesforce, ServiceNow or MS Dynamics configuration. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance,and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less
Kanpur, Uttar Pradesh, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Lucknow, Uttar Pradesh, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Jaipur, Rajasthan, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Ahmedabad, Gujarat, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Roorkee, Uttarakhand, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Bhopal, Madhya Pradesh, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Roorkee, Uttarakhand, India
Not disclosed
Remote
Full Time
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies, focusing on integrating the LLM (playbook) feature in Dialogflow CX, in addition to standard Dialogflow CX functionalities. Responsibilities: Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, Dialogflow CX Craft clean, efficient, and maintainable code adhering to industry best practices and standards. Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. Leverage natural language processing (NLP), LLM and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Qualifications 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework. Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. Solid understanding of Google as a Software-as-a-Service platform. Experience with Azure Composer Bots. Proven troubleshooting and analytical skills in complex, distributed environments. Familiarity with SQL and experience working with relational databases. Experience integrating web services into applications. Proficient in Agile and Scrum development methodologies. Bachelor’s degree in a technology-related field or equivalent experience. Nice to have: Experience with programming languages such as JavaScript, Python, or Node.js. Familiarity with automated testing practices. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less
Chandigarh, Chandigarh, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Thiruvananthapuram, Kerala, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Surat, Gujarat, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Indore, Madhya Pradesh, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
India
Not disclosed
Remote
Full Time
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a passionate Intern to join our Recruiting Team at Miratech. This position requires a tenacious self-starter who enjoys finding world-class talent on a global basis using a variety of sourcing techniques, tools, and resources. You will work cross-functionally with different business departments to understand hiring priorities and use that knowledge to build deep talent pipelines. This position is subject to onboarding and working remotely during these uncertain times and the rapidly changing environment. Responsibilities: Talent sourcing through LinkedIn direct outreach. Provide a strong focus on sourcing passive and active candidates through networking, complex internet searches, research, name generation, and calls. Perform search functions, including database mining, job board searches, and functional web searches. Research and target new talent sourcing channels, constantly working to uncover new hidden talent. Be an ambassador to the company, share our values and increase brand awareness in the market and ensure all candidates receive a position experience. Maintain and track your sourced talent within our ATS (SmartRecruiters). Track critical recruitment data, and produce regular (and ad-hoc) reports on recruiting activities. Qualifications Any demonstrated experience in the Recruiting/Sourcing field. Familiarity with main development languages, libraries, frameworks and understanding the crucial differences between them. Fluency in English. Ability to conveniently communicate with international people. Distinct LinkedIn profile. Would be an advantage: Any background in Engineering, Finance or Economics. We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Show more Show less
India
Not disclosed
Remote
Full Time
Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 4+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 4+ years of experience in IVR application development, including Nuance grammar development, GRAT, and GRE. Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools, and Genesys Composer. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Bachelor’s degree in a technology-related field or equivalent professional experience. Show more Show less
Bhubaneswar, Odisha, India
Not disclosed
Remote
Contractual
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
My Connections Miratech
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.