About Us Syona Experience Café is more than just a café — it's a sanctuary of calm, creativity, and community. Designed to inspire mindfulness, expression, and connection, Syona offers a unique experiential space featuring books, art, soulful music, and a serene ambiance. About the Role As Café Experience and Operations Manager, you’ll lead the entire on-ground experience at Syona. You’ll manage daily operations, ensure exceptional guest service, coordinate the kitchen and floor staff, and co-create a vibrant, wellness-driven space. This role is ideal for someone who values aesthetics, hospitality, and conscious leadership — someone who finds joy in making people feel truly welcome. Key Responsibilities Guest Experience & Engagement Create a warm, personalized, and memorable guest experience. Oversee the overall ambiance, music, seating, and in-café activities. Engage with guests and build a community-focused, high-retention environment. Café Operations & Service Management Supervise the team to ensure seamless kitchen-floor coordination. Maintain standards for hygiene, food presentation, and service quality. Monitor inventory, vendor coordination, and supply tracking. Internal Events & Promotion Curate in-café events like book readings, live art, or wellness corners. Collaborate with branding/social media teams to create engaging content. Track operations, plan shifts, and generate basic daily reports. You Might Be a Great Fit If: You have 2+ years of experience in hospitality, café, or lifestyle brand operations. You’re a strong communicator with a people-first attitude. You value mindfulness, culture, and creative guest engagement. You’re comfortable multitasking across kitchen, floor, and team coordination. You enjoy working in environments that feel purposeful and serene. What We Offer A peaceful, creative, and beautifully designed work environment. A mission-driven brand with a focus on wellness and real-life connection. The opportunity to shape a unique guest experience and lead a passionate team.

About Us Mindstar Wellness Pvt. Ltd. brings together cutting-edge digital mental health resources and a welcoming real-world space under one umbrella. Our content platform delivers expert-driven articles, targeted awareness campaigns, interactive webinars, workshops, and secure online counselling through a trusted network of licensed psychologists. Syona Experience is our signature café-cum-creative haven, where guests can unwind with soulful music, explore art and books, participate in guided yoga or mindfulness sessions, and connect with an on-site counsellor in an atmosphere designed for relaxation and community. Whether it’s an open-mic evening, a painting workshop, or simply sharing ideas over a cup of coffee, Syona is where mental wellness meets everyday life. Role OverviewCorporate & Institutional Outreach You will spearhead Mindstar’s mental wellness programs—identifying opportunities, pitching and closing partnerships with MNCs, universities, and community organizations, and overseeing the end-to-end delivery of workshops, webinars, and awareness campaigns in collaboration with our network of psychologists and trainers. Syona Café Experiences On the café side, you’ll bring Syona to life by curating and managing on-site events—live music evenings, art and writing workshops, guided mindfulness or yoga sessions, book readings, and community meetups—working hand-in-glove with our café operations and on-site counsellor to create immersive experiences that foster connection and well-being. In both areas, you’ll own promotion, logistics, execution, and post-event reporting, ensuring every initiative reflects our brand, runs smoothly, and deepens engagement across our audiences. Key Responsibilities1. Strategic Outreach & PartnershipsProspect, pitch, and close partnerships with MNCs, colleges, universities, and NGOs Build and maintain a robust pipeline of event opportunities and repeat clients Negotiate program scope, pricing, and deliverables in alignment with our brand values 2. Workshop & Webinar ManagementCoordinate content, logistics, and scheduling with psychologists, trainers, and guest speakers Manage platform setup and technical rehearsals for virtual events Oversee on-site requirements for in-person workshops (audio/visual, seating, materials) Collect feedback, generate post-event reports, and identify upsell or follow-up opportunities 3. Syona Café Event CoordinationConceptualize and plan café-based experiences (creative meetups, live music, guided yoga, book readings) Work closely with the café operations team to align event flow, staffing, and menu offerings Promote in-café events via social media, emailers, and in-store materials 4. Marketing & CommunicationsDevelop and execute integrated marketing campaigns (digital ads, email newsletters, social media content) Craft compelling promotional collateral—flyers, posters, video snippets, and emailers Maintain an active and engaging social media presence for both Mindstar Wellness and Syona Monitor campaign performance and optimize for reach, engagement, and conversion 5. Stakeholder & Relationship ManagementServe as primary liaison for psychologists, trainers, and external vendors Cultivate relationships with community organizations, influencers, and media partners Ensure all collaborators are briefed, contracted, and onboarded according to company guidelines Qualifications & Skills3–5 years of experience in marketing and event management (B2B workshops & F&B events preferred) Strong network or proven ability to build partnerships with corporates and educational institutions Excellent project management skills with attention to detail and the ability to multitask Stellar written and verbal communication skills; comfortable presenting to senior leaders Proficiency in social media platforms, email-marketing tools, and basic design software (Canva, Adobe Suite) A creative mindset with a passion for mental wellness and community engagement Willingness to work occasional evenings or weekends for event execution Position DetailsJob Type: Full-time, in-office (Kolkata) Compensation: ₹8,086 – ₹20,000 per month (commensurate with experience) Benefits: Cell phone reimbursement Leave encashment Paid time off Yearly performance bonus Schedule: Day shift (flexibility required for events; some overtime expected) Ready to make an impact? If you’re a proactive organizer with a flair for storytelling and a heart for mental wellness, apply now with your CV and a brief cover letter outlining your most memorable event experience and why you’d thrive at Mindstar Wellness & Syona.