About MindMentorz: MindMentorz is a premier chess academy committed to nurturing young minds through structured chess training programs. With a strong focus on quality coaching, student progression, and parent satisfaction, we offer both online and offline programs across levels, from beginner to FIDE-rated. Role Summary: The Team Lead will be responsible for overseeing the Sales and Service Delivery Team to ensure high-quality customer engagement, consistent student experience, and meeting revenue targets. This role is crucial in aligning operational execution with the academy’s growth vision. Key Responsibilities: Team Management Lead, coach, and mentor a team of Sales Executives and Customer Support Associates. Conduct regular team meetings, performance reviews, and skill development sessions. Maintain team motivation and ensure alignment with academy goals. Sales Oversight Set daily/weekly/monthly sales targets for the team. Monitor lead pipeline and follow-up systems using CRM tools (if used). Handle high-priority or sensitive sales leads personally when required. Support in converting trial classes to paid enrollments. Customer Experience & Service Delivery Ensure timely onboarding of new students and smooth scheduling of classes. Maintain high parent satisfaction by overseeing issue resolution and feedback loops. Collaborate with Chess Coaches to ensure quality delivery and coach-student fit. Process Optimization Improve existing workflows and SOPs to streamline operations. Identify bottlenecks in sales/service delivery and resolve them proactively. Reporting & Analysis Generate and present weekly reports on leads, conversion rates, retention, and class fulfillment. Track team KPIs and propose strategy changes based on data insights. Cross-functional Collaboration Work closely with Curriculum Developers, Marketing, and Coach Coordinators to maintain program excellence. Support event coordination (tournaments, workshops, etc.) when required. Qualifications & Skills: Bachelor’s degree (Business, Education, or similar field preferred). 2+ years of experience in team leadership roles, preferably in EdTech or coaching institutes. Strong communication and interpersonal skills. Good understanding of CRM tools and basic Excel/Google Sheets. Empathetic yet assertive approach in managing both team and parents. Passion for chess/education is a big plus (not mandatory to be a player). Key Success Metrics: Sales conversion rate from leads to enrolled students Parent satisfaction and retention rate Team performance and attendance Service delivery quality (class scheduling, coach allocation, etc.) Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: English (Required) Location: Banglore, Karnataka (Required) Work Location: In person
MindMentorz has recently established a new Chess Coaching centre at 91 Sporting Company, with a dedicated team committed to nurturing the potential of young minds through scholastic chess and cube solving activities. We are currently seeking a Chess Coach / Trainer to oversee gameplay and deliver training sessions to children participating in our chess classes. While prior knowledge of the subjects is beneficial, we offer comprehensive training to ensure you are well-prepared for the role. Your primary responsibilities will include: - Motivating students to learn and enhance their chess skills - Supervising, playing, and training children during weekday chess sessions (excluding Mondays) - Promoting activities that align with the academy's objectives To excel in this position, the ideal candidate should possess the following competencies: - Proficiency in chess rules and gameplay - Previous experience as a coach or active participant in chess - High school diploma or equivalent qualification - Strong interpersonal skills to foster positive relationships with students, parents, colleagues, and the community - Effective communication skills, both verbal and written This is a full-time role that offers various benefits such as cell phone reimbursement, commuter assistance, paid sick leave, and work-from-home opportunities. The work schedule includes both day and evening shifts, with proficiency in English preferred. As part of the role, you should be willing to travel up to 25% of the time to different locations for work. The expected start date for this position is 01/03/2025, and the work will be conducted in person at our coaching centre. If you are passionate about chess, dedicated to inspiring young learners, and possess the necessary skills to excel in this role, we encourage you to apply and join our dynamic team at MindMentorz.,
We are looking for an energetic, creative, and results-driven Marketing Manager to lead our marketing initiatives. This role is ideal for someone who thrives in dynamic environments, has strong expertise in performance marketing , understands the power of social media and outreach , and has a flair for design and storytelling . You should be an extrovert who loves connecting with people, building relationships, and representing MindMentorz with passion and confidence. Key Responsibilities Performance Marketing: Plan, execute, and optimize paid campaigns (Google Ads, Meta, etc.) to drive leads, brand visibility, and conversions. Social Media Management: Create and manage engaging content across platforms (Instagram, Facebook, LinkedIn, YouTube). Build a strong online community of parents, students, and chess enthusiasts. Outreach Marketing: Develop partnerships with schools, communities, and event organizers to expand MindMentorz’s footprint. Represent the academy at events and networking opportunities. Content & Design: Collaborate with design tools (Canva/Adobe) to create eye-catching creatives, ads, and marketing materials. Brand Strategy: Build campaigns that strengthen brand recall, highlight student success stories, and align with our mission of empowering young learners. Analytics & Reporting: Monitor campaign performance, track ROI, and present insights with actionable recommendations. Team Collaboration: Work closely with coaches, management, and vendors to ensure cohesive communication and branding. Qualifications & Skills Proven experience (3–5 years) in marketing, with a strong focus on performance marketing . Hands-on expertise in Google Ads, Facebook Ads Manager, SEO/SEM , and analytics tools. Experience with design platforms (e.g., Canva, Adobe Photoshop/Illustrator). Strong knowledge of social media trends and growth strategies . Excellent communication, networking, and presentation skills. Outgoing, extroverted personality —comfortable speaking with parents, students, and external stakeholders. Bachelor’s degree in Marketing, Communications, or related field (MBA preferred but not mandatory). Why Join MindMentorz? Be part of a growing academy shaping the future of young minds. Opportunity to take ownership and build impactful marketing strategies. A dynamic, supportive, and creative work environment. Competitive compensation with growth opportunities. Job Type: Permanent Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Flexible schedule Paid time off Work from home Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Location: Bangalore, Karnataka (Required) Work Location: In person
MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels – from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents. Position: Service Delivery Executive Department: Service Delivery Team Location: Bangalore Reports to: Service Delivery Manager / Admin Role Overview The Service Delivery Team ensures smooth execution of ongoing chess programs by acting as a bridge between parents, coaches, and management. This role involves resolving parent queries, monitoring coach performance, and ensuring classes are delivered as per commitment. Key Responsibilities Act as the first point of contact for existing parents regarding class schedules, feedback, or issues. Monitor coaches’ attendance, punctuality, and adherence to schedules. Track and resolve support tickets related to classes, reschedules, or technical issues. Coordinate with coaches for replacements in case of absence or emergency. Maintain high standards of service quality and ensure parent satisfaction. Regularly update parents on their child’s progress, milestones, and achievements. Collect parent feedback and share insights with the management team. Maintain accurate student records, class schedules, and issue logs. Collaborate with the enrollment team to ensure a smooth handover from demo/enrollment to regular classes. Prepare weekly/monthly reports on class delivery, issues resolved, and satisfaction levels. Key Skills & Competencies Strong communication and problem-solving skills. Ability to handle parent escalations with empathy and professionalism. Good organizational and multitasking abilities. Proficiency in ticketing/CRM tools and MS Office/Google Suite. A customer-first mindset with focus on retention and satisfaction. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 9901267281
MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels – from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents. Role Overview The Enrollment Team is the first point of contact for new students and parents. This role is responsible for handling inquiries, nurturing leads, scheduling demo sessions, and ensuring a smooth admissions process. The goal is to convert leads into enrollments while maintaining a strong relationship with parents and students. Key Responsibilities Handle new inquiries via phone, email, WhatsApp, or CRM. Make outbound calls and follow up consistently to convert leads into enrollments. Schedule demo classes for prospective students and coordinate with coaches. Maintain accurate records of leads, demos, and conversions in the CRM system. Provide detailed program information (curriculum, fees, schedules) to parents. Build trust and rapport with parents by addressing initial concerns/questions. Work closely with the marketing team to ensure timely follow-ups on campaigns. Track enrollment targets and provide daily/weekly reports to the manager. Ensure smooth onboarding of new students once enrolled. Support in fee collection coordination and payment follow-ups if required. Key Skills & Competencies Excellent communication and interpersonal skills. Strong persuasion and relationship-building abilities. Organized and detail-oriented with good CRM knowledge. Comfortable with phone calls and handling multiple leads simultaneously. Target-driven with a proactive and positive attitude. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Work Location: In person
MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels – from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents. Position: Service Delivery Executive Department: Service Delivery Team Location: Bangalore Reports to: Service Delivery Manager / Admin Role Overview The Service Delivery Team ensures smooth execution of ongoing chess programs by acting as a bridge between parents, coaches, and management. This role involves resolving parent queries, monitoring coach performance, and ensuring classes are delivered as per commitment. Key Responsibilities Act as the first point of contact for existing parents regarding class schedules, feedback, or issues. Monitor coaches’ attendance, punctuality, and adherence to schedules. Track and resolve support tickets related to classes, reschedules, or technical issues. Coordinate with coaches for replacements in case of absence or emergency. Maintain high standards of service quality and ensure parent satisfaction. Regularly update parents on their child’s progress, milestones, and achievements. Collect parent feedback and share insights with the management team. Maintain accurate student records, class schedules, and issue logs. Collaborate with the enrollment team to ensure a smooth handover from demo/enrollment to regular classes. Prepare weekly/monthly reports on class delivery, issues resolved, and satisfaction levels. Key Skills & Competencies Strong communication and problem-solving skills. Ability to handle parent escalations with empathy and professionalism. Good organizational and multitasking abilities. Proficiency in ticketing/CRM tools and MS Office/Google Suite. A customer-first mindset with focus on retention and satisfaction. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 9901267281
MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels – from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents. Role Overview The Enrollment Team is the first point of contact for new students and parents. This role is responsible for handling inquiries, nurturing leads, scheduling demo sessions, and ensuring a smooth admissions process. The goal is to convert leads into enrollments while maintaining a strong relationship with parents and students. Key Responsibilities Handle new inquiries via phone, email, WhatsApp, or CRM. Make outbound calls and follow up consistently to convert leads into enrollments. Schedule demo classes for prospective students and coordinate with coaches. Maintain accurate records of leads, demos, and conversions in the CRM system. Provide detailed program information (curriculum, fees, schedules) to parents. Build trust and rapport with parents by addressing initial concerns/questions. Work closely with the marketing team to ensure timely follow-ups on campaigns. Track enrollment targets and provide daily/weekly reports to the manager. Ensure smooth onboarding of new students once enrolled. Support in fee collection coordination and payment follow-ups if required. Key Skills & Competencies Excellent communication and interpersonal skills. Strong persuasion and relationship-building abilities. Organized and detail-oriented with good CRM knowledge. Comfortable with phone calls and handling multiple leads simultaneously. Target-driven with a proactive and positive attitude. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Work Location: In person
MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels – from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents. Role Overview The Enrollment Team is the first point of contact for new students and parents. This role is responsible for handling inquiries, nurturing leads, scheduling demo sessions, and ensuring a smooth admissions process. The goal is to convert leads into enrollments while maintaining a strong relationship with parents and students. Key Responsibilities Handle new inquiries via phone, email, WhatsApp, or CRM. Make outbound calls and follow up consistently to convert leads into enrollments. Schedule demo classes for prospective students and coordinate with coaches. Maintain accurate records of leads, demos, and conversions in the CRM system. Provide detailed program information (curriculum, fees, schedules) to parents. Build trust and rapport with parents by addressing initial concerns/questions. Work closely with the marketing team to ensure timely follow-ups on campaigns. Track enrollment targets and provide daily/weekly reports to the manager. Ensure smooth onboarding of new students once enrolled. Support in fee collection coordination and payment follow-ups if required. Key Skills & Competencies Excellent communication and interpersonal skills. Strong persuasion and relationship-building abilities. Organized and detail-oriented with good CRM knowledge. Comfortable with phone calls and handling multiple leads simultaneously. Target-driven with a proactive and positive attitude. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Location: Kothanur, Bengaluru, Karnataka (Required) Work Location: In person
MindMentorz is a chess academy dedicated to building strong thinkers and confident players through structured chess training. We work with children of all levels – from beginners taking their first steps on the board to advanced players aspiring for FIDE ratings and competitive success. Our mission is to provide world-class coaching, a supportive learning environment, and a seamless experience for both students and parents. Role Overview The Enrollment Team is the first point of contact for new students and parents. This role is responsible for handling inquiries, nurturing leads, scheduling demo sessions, and ensuring a smooth admissions process. The goal is to convert leads into enrollments while maintaining a strong relationship with parents and students. Key Responsibilities Handle new inquiries via phone, email, WhatsApp, or CRM. Make outbound calls and follow up consistently to convert leads into enrollments. Schedule demo classes for prospective students and coordinate with coaches. Maintain accurate records of leads, demos, and conversions in the CRM system. Provide detailed program information (curriculum, fees, schedules) to parents. Build trust and rapport with parents by addressing initial concerns/questions. Work closely with the marketing team to ensure timely follow-ups on campaigns. Track enrollment targets and provide daily/weekly reports to the manager. Ensure smooth onboarding of new students once enrolled. Support in fee collection coordination and payment follow-ups if required. Key Skills & Competencies Excellent communication and interpersonal skills. Strong persuasion and relationship-building abilities. Organized and detail-oriented with good CRM knowledge. Comfortable with phone calls and handling multiple leads simultaneously. Target-driven with a proactive and positive attitude. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Location: Kothanur, Bengaluru, Karnataka (Required) Work Location: In person
Selected Intern's Day-to-day Responsibilities Include Assisting in planning and managing Mind Mentorz's social media content across Instagram, Facebook, YouTube, and LinkedIn. Creating engaging and visually appealing content, including graphics, posts, captions, and short videos aligned with our brand. Brainstorming and pitching creative marketing ideas, campaigns, and student engagement initiatives. Helping maintain a social media content calendar and scheduling posts using tools like Canva or other platforms. Monitoring social media trends, competitor activity, and audience preferences to suggest improvements. Supporting online events, webinars, or special campaigns organized by Mind Mentorz. Tracking engagement metrics and assisting in preparing simple performance reports. Collaborating with the team to generate innovative ideas to attract new students and retain existing ones. Engaging with the online chess community and responding to queries or interactions under guidance. Learning and experimenting with new content formats, tools, and marketing strategies. About Company: Mind Mentorz is a premier chess coaching platform dedicated to nurturing talent and helping students reach their highest potential in chess. We work with students of all levels from beginners to aspiring Grandmasters providing expert guidance, training programs, and tournament preparation. At Mind Mentorz, creativity, innovation, and passion for learning are at the heart of everything we do.